Dreams - Salisbury Reviews 

234
TrustScore 5 out of 5

4.8

Dairy Meadow Lane, SP1 2LE Salisbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Emma was very kind, welcoming, and helpful. However, we did feel like there were a lot of staff members just sort of sitting around watching / chatting? I'm sure it's just because it was a slow aftern... See more

Rated 5 out of 5 stars

I had a list of questions to ask and without me having to dig into my handbag, the young lady explained everything on my list and even more. When the new mattress came it was well wrapped so ther... See more

Rated 5 out of 5 stars

Excellent service from both Paul and Jo No high pressure sales just genuine advice Delivery was as advised,on time by Ryan who kept us informed by text of his time of arrival Would definitely rec... See more

Rated 5 out of 5 stars

the staff in store were extremely helpful and we were very impressed with their attitude and advice. We spent quite a time trying out various mattresses before we made our final selection, but never f... See more


Company details

  1. #41 of 115 best companies in Bed shop
  2. #31 of 85 best companies in Bedding Shop
  3. #81 of 228 best companies in Bedroom furniture shop
  4. #30 of 85 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Dairy Meadow Lane, SP1 2LE, Salisbury, United Kingdom

  • 01722433097

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(234)

14,326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All the staff at Dreams Salisbury are…

All the staff at Dreams Salisbury are friendly and helpful .Paul helped us with our purchase of a bed frame ,and he was patient ,knowledgeable and gave us really good advice on things we hadn’t considered .Quick delivery too .Thanks to Paul for all his help ,you were amazing

28 January 2025
Rated 5 out of 5 stars

Fantastic

Welcoming, friendly, knowledgeable sales professionals.
The mattress type recommended for us is perfect, so comfortable and supportive-no more achy backs in the morning!
The best nights sleep for months!

19 January 2025
Rated 5 out of 5 stars

Very positive experience

Very positive experience, Nathan was brilliant, very helpful and informative. The rest of the staff were nice too, good with the kids.

17 January 2025
Rated 5 out of 5 stars

I was shown many beds by Paul and had a…

I was shown many beds by Paul and had a lot of useful information which helped me choose my perfect bed. The delivery guys were polite, hard working lugging up a great big bed upstairs and setting it up and being respectful of my property and arriving bang on time.

27 December 2024
Rated 4 out of 5 stars

Walked into my local store and went…

Walked into my local store and went home with new bed and what a comfy bed and mattress this is and store assistant made me a cup of tea how welcome I was made
Thankyou Dreams Beds (Salisbury

2 November 2024
Rated 5 out of 5 stars

Very approachable and understood what…

Very approachable and understood what we were wanting to achieve for the sale. We had our children with us and they helped accommodate and entertain to allow us to make the right decision as those with children will understand shopping for such items can be patience consuming tasks in what can only be described as a boring day out for kids.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Experience was great

Experience was great. When I was buying my bed. Dreams Store employer helped to pick up the best for me. I’m really happy with my new bed right now.

12 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look