my hard of hearing/indecisive mum needed a new bed. Scott’s patients was brilliant to help her choose.
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Friendly helpful store staff, no pressure. Pleased with Ottoman bed sale offer we chose, having also looked at rival stores. Delivery updates were faultless. Delivery staff were polite and offered ass... See more
Greeted by friendly staff. Needs were identified and we were guided to mattresses that were recommended by the Sleepmatch device. No pressure to purchase, knowledgeable staff and slick service. Select... See more
Somewhat of an impulse purchase, but glad we popped into Dreams of Shrewsbury. Scott was extremely helpful, knowledgeable, open and honest. Showed us plenty of options without being pushy - no hard se... See more
Company details
- #43 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Sundorne Retail Park, SY1 4YA, Shrewsbury, United Kingdom
- 01743598047
4.8
Excellent
246 reviews
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Helpful in choosing right bed in store
Helpful in choosing right bed in store.
Delivery on time and well put up.
9 November 2025
Very Pleased
Genuinely great service, was hassle free, straight forward. At the store I was offered a drink and given plenty of time to make a decision and test mattresses many times until I was satisfied.
The delivery service was fantastic and were very considerate and friendly, taking away my old mattress with zero issue.
25 November 2025
Dreams @ Shrewsbury
Great experience from the start, with great welcome and assistance, through the order process and finally great communication for the delivery!
Thank you Dreams @ Shrewsbury
8 November 2025
staff helpful at store and then…
staff helpful at store and then delivery men friendly on time
1 November 2025
Promptly arrived as arranged and bed…
Promptly arrived as arranged and bed swiftly assembled.
17 October 2025
Great price, choice and service
Great price, choice and service. Guys doing installation were fab. Mattress very comfy.
26 October 2025
Delivered on time by two friendly…
Delivered on time by two friendly gentleman and given instruction on how to get look after my mattress ie turning regularly.
12 October 2025
Perfect service
Excellent experience from start in, the placing of the order , to finish being the delivery. I would recommend Dreams to anyone looking to buy a new mattress.
11 October 2025
The whole experience with the dreams…
The whole experience with the dreams team in Shrewsbury was first class from start to finish Annette the manageress guided us expertly through our options and choices the one we chose has been a fantastic purchase ticking all the boxes of what we required
5 October 2025
Mattress delivery
Delivery was in time and the men were very helpful the delivery went smoothly and taking away the used mattress wet smoothly
I am very satisfied with the product thank you
5 October 2025
Allways buy bedding from Dreams
Allways buy bedding from Dreams. Great staff, great service and great products.
4 October 2025
The gentleman who slerved me was vvery helpful.ery…
The gentleman who served me was very honest and helpful.The delivery drivers were also very helpful.my mattress is very comfortable and helps me sleep better.
3 October 2025
From ordering to delivery first class…
From ordering to delivery first class service which you don't get in most cases, your staff are to be proud of.
3 October 2025
Delivery was on time very helpful staff…
Delivery was on time very helpful staff bed frame was easy to assemble everything ok
28 September 2025
I am totally happy with my new mattress…
I am totally happy with my new mattress from Dreams. It's exactly what I was looking for .
I wouldn't hesitate in recommending them in the future to my friends as the staff were extremely helpful and courteous
20 September 2025
Excellent service and Experience
Excellent service from Barry . The whole shopping experience was clear quick and I’m very satisfied . The delivery by Cristian and Connor was excellent too .
30 August 2025
I was kept informed of the time of my…
I was kept informed of the time of my delivery. The delivery guys Dan and Ben were very polite ,they covered their shoes before entering the house and asked where I wanted the bed set up. Removed the old bed for me.
14 September 2025
The delivery men were very helpful
12 September 2025
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