We were greeted as soon as we arrived in store. Very helpful store assistant who explained the process of trying to find the right mattress for us. We were offered coffee and a choice of pillows as w... See more
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Daniel was very attentive, listening to our needs and completely devoted his time to us with patience. We came away very satisfied customers.
Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... See more
Robert in the Dreams Swindon Branch was excellent, he explained everything to us and showed us various different options to make sure we were happy with our purchase. Both the delivery men were also... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bridgemead Retail Park, SN5 7YF, Swindon, United Kingdom
- 01793377182
4.8
Excellent
392 reviews
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The assistant we dealt with was most…
The assistant we dealt with was most knowledgeable and very helpful, surggested we tried the bed that could advise what matterice would be most suitable , she showed us a number that would be best . No hard sell we picked the one we wanted first class service
15 September 2024
Excellent service in the shop and by…
Excellent service in the shop and by the fitting team. Sleeping soundly from the first night!
8 September 2024
Was a dream to purchase a bed with them.
Excellent experience from start to finish highly recommended.
29 August 2024
Excellent experience throughout
Excellent service in store lead to us choosing Dreams to supply our new mattress. The process through to delivery went smoothly & the delivery itself was quick & very efficient
19 August 2024
Very helpful assistant
10 August 2024
Excellent service
Excellent service, attentive and friendly at all times. We were comfortable, calmly looking at each mattress, trying to help with what we were looking for. It was my first purchase at this store and we would return many more times and also recommend it to friends and family.
A high quality store in all aspects.
3 August 2024
No complaints at all
No complaints at all. The salesman at the shop was very helpful without being pushy. The delivery was on time and very efficient, and the bed is all I hoped it would be, what more can I say.
11 August 2024
Efficient
Efficient, kept us updated at all times, delivery satisfactory and very happy with the product
26 July 2024
Dreams salesman in the shop very…
Dreams salesman in the shop very infomative and helpfull delivered swiftly and the bed is very comfortable , I would return to dreams for my next bed
27 July 2024
From the first time we got to the shop
From the first time we got to the shop, customer service was top notch, selection of mattress and delivery all smooth. It's been 2weeks now, best decision ever, our(my husband and I) backs are getting used to it. Best decision ever.
26 July 2024
The whole process was great
The whole process was great. The guys in store were super helpful, knowledgable and friendly.
Delivery was on expected date and old mattress taken away.
All in all a very positive experience
26 July 2024
I would recommend dreams for a new bed.
We are very pleased with our purchase. Our experience in the showroom was first class
19 July 2024
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