Justin from Dreams Taunton is pretty flippin awesome. He sorted out my mattress exchange and refund efficiently, painlessly, and far quicker than I thought possible in the modern world.
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See what reviewers are saying
Sentry was delightful. She greeted us warmly upon entering store and was very helpful in measuring body weight to mattress and allowed a chance to try several mattress, without trying to influence sal... See more
We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... See more
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #81 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, United Kingdom
- 01823772479
4.7
Excellent
177 reviews
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Fantastic service and great product
Fantastic service and great product, sleeping dogs can now lie.
17 October 2025
Very helpful and friendly
Very helpful and friendly. I didn't feel rushed or committed to buy there and then. The delivery men were helpful too, did there job very well
27 September 2025
Excellent service and very friendly…
Excellent service and very friendly staff at Dreams in Taunton.
Chad the delivery driver was happy to put mattress in hallway for me & very polite 😀
19 September 2025
New Mattress
Friendly, helpful assistance leading me to a decision on a new mattress. Lowered by one star because I wasn't given full information about what I was required to do to return my old mattress.
27 June 2025
All good
Delivery to door step. You are advised immediately about unpacking and care of mattress and also contact information.
4 June 2025
Welcoming
Welcoming, professional. A very satisfying experience all round.
4 June 2025
Unprompted review
Kind help
Kind help. Got discount on delivery. They understood problems have and helped on things forward. Worth cost on that get and be worth in end.
26 May 2025
Unprompted review
Bed delivery
Bed is better than expected, it's excellent.
Delivery pair had a challenge to get the bed to its location. They stayed positive and did an amazing job, we can't thank them enough.
18 May 2025
Easy shopping
There is a 'sleep match' mattress that weighs and measures your contours, this goes with a brief questionnaire which then generated suitable mattresses. There are plenty of staff who are patient and helpful. A good experience. Im glad I went into the shop rather than buy online.
5 May 2025
Unprompted review
Right from the start the show room…
Right from the start the show room staff were helpful without being pushy. We managed to get our bed in the sale which was a bonus. The delivery team phoned in the morning to confirm timings and we also had an email the day before. They were friendly and professional. The only thing I had difficulty with was getting a swatch sent to me and difficult to communicate via email otherwise would fully recommend. Both the bed and mattress are of very good quality, sturdy easy to use and comfortable
4 May 2025
Lots of beds to choose from in the…
Lots of beds to choose from in the store, very helpful staff dealt with quickly and given a delivery date. Thankyou. Delivery on time 3 friendly helpful delivery men, bed built in no time and wrappings taken away. A great experience regards charl
25 April 2025
Friendly delivery men
Friendly delivery men. Delivered within the time promised and were respectful of property.
25 April 2025
Very helpful service.
Benny was extremely kind, patient, polite and helpful. She was not overly pushy, she was there to offer good advice when I needed her to be.
I received my divan 2 drawer bed and new mattress today on 01/04/25. The pick up and recycle service was excellent. The delivery drivers were very helpful and polite too.
13 March 2025
Unprompted review
So pleased with our new bed
So pleased with our new bed. Great advice in the store - really helped us to make the right choice. The bed is good quality and with the storage underneath, practical.
29 March 2025
Great service
Excellent experience throughout the process of choosing and buying a new mattress. No heavy sell (unlike other shops). Great delivery team. Highly recommend.
29 March 2025
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