Following the 3-minute analysis to find our optimum mattresses, Sarah took a great deal of time explaining the available options, which we tested at some length. She then tactfully retreated to make u... See more
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See what reviewers are saying
Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... See more
This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... See more
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2C Berse Road, LL11 2BL, Wrexham, United Kingdom
- 01978515364
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Bed delivered and installed very…
Bed delivered and installed very professionally quality of product excellent will buy from Dreams again Very Happy
Excellent Service
Excellent Service, the store assistant helped us to purchase the bed we wanted with a mattress for the best deal and the mattress that suited us best, thank you!
The best experience buying a new bed
The sales people in Dreams Wrexham were very attentive We purchased a bed for our son moving into his first home and we also purchased a mattress for ourselves which has turned out to be so comfortable we should of done it years ago
Excellent Customer Service
Excellent Customer Service, quality Products, listened to what I wanted. Bed Sleepmatch was a great idea. Good Team vibes. Definitely will return in future
At last a good nights sleep
My husband and i went to the dreams store in wrexham from the moment we went through the door we experienced lots of help and advice we ordered paid and the delivery went like clockwork date and time perfect and helpful polite delivery team who thoughtfully wore protective shoe covers to enter the house, all in all an excellent experience we would truly recommend dreams to anybody buying a bed or a mattress
I am overall happy with my purchase
I am overall happy with my purchase. The mattress I chose is of a good quality and comfortable. The only point I would like to make that could be improved on is the delivery experience. If any customer has the slightest physical health issues, it would be a struggle to remove the plastic. Plus there were no instructions at all regarding assembly in the bag of fittings, you were left to figure out. I am fortunate enough to have internet access and was able to Google how to fit the base together. Not everyone can do this and not everyone can call on someone to do it for them. A simple instruction diagram in the bag of fittings would have saved a lot of time.
Very easy to view product instore
Very easy to view product instore, purchase was simple and fast, delivery very speedy and excellent communication up until the arrival even a phone call from the driver.
Great customer service
Great service from Michele in Wrexham store. No pressure sale and she took her time to ensure we purchased a mattress which was the best for us. Felt prices in store were reasonable and great choice of mattress to try. For a small charge £45 old mattress can be taken away and recycled. Would recommend Dreams
We stopped in at Dreams after I woke up…
We stopped in at Dreams after I woke up with a bad back due to our old mattress, and we were greeted by Sarah who helped us to choose a new mattress and bed within a hour, with no pressure which made the buying process enjoyable. Sarah was friendly and really informative.
The most fun I have had purchasing a bed
Excellent service at the Wrexham…
Excellent service at the Wrexham branch. Great quality bed, 3 weeks in and loving it, great value
Great range of beds and mattresses but…
Great range of beds and mattresses but even better staff. I felt like I had a personal assistant not a sales person.
I got exactly what i wanted at a very fair price.
Excellent service at the Wrexham store…
Excellent service at the Wrexham store North Wales
Good value for money and informative service
Thanks again Natalie and Paul
Dreams Wrexham
We had looked around for a new bed before we visited Dreams without much success. The salesman at the Wrexham store we saw was excellent gave us all the information we needed to make a decision. The choice is very good and covers all budgets. A really positive experience.
1st class service and knowledge by Jeff…
1st class service and knowledge by Jeff in Wrexham store. Not pushy as some stores can be, he listened to our needs and suggested a few mattresses and one we felt would be perfect in aiding sleep and in cost was bought. We will be returning for other beds in the house.
Very helpful staff.
Very helpful staff.
We were treated very well. The sales assistant let us try plenty of mattresses until we found what we we after.
We were kept up to date of delivery times and the young man who delivered it was very thoughtful.
Excellent, friendly,3 a dream
Excellent staff and friendly. Overall the experience was a DREAM! Purchased exactly what we needed with no pressure and can't wait for it to be delivered
Excellent, cheerful and helpful service all round!
From our first visit to the Wrexham showroom to the final delivery of our order, my wife and I actually enjoyed spending - to us! - a large sum of money!
We were well pleased by the helpfulness and respect shown by the young man at our initial visit and also by the young woman we met when we confirmed our order.
The delivery men (2 off) were of the same ilk - cheerful, helpful and hard working (and this on a Saturday morning!)
May use AI-assist with repliesRead more
Excellent service from the Wrexham…
Excellent service from the Wrexham Dreams store. Purchased Bedframe and mattress.

Reply from Dreams - Wrexham
Visited purchaseWrexham branch of dreams
Visited Wrexham branch of dreams, was greeted by john , who was most helpful with our purchase, he explained all about products, store felt very safe to enter, very clean
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