Dr Greens Reviews 

140
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really helpful ocer the phone, ordered the item I needed and posted out to me with a realistic postage cost, Very pleased and would highly recommend

Rated 5 out of 5 stars

Didn’t have item i originally wanted, just after a brief phone call, with their experience and guidance. They gave me an alternative which is now keeping my new puppies warm at night. Very quick de... See more

Rated 5 out of 5 stars

Great to be able to team-up a Lighthouse heater (bought a while ago) with a Lighthouse thermostatic power socket. The ManCave/Garden Room is now being kept nicely aired through these cold winter mont... See more

Rated 5 out of 5 stars

Product arrived well packaged. Staff member on the phone was so helpful. Driver was polite and courteous. A good all round experience. Sedum carpet was luscious and full and looks amazing. Needed a bi... See more

Company replied

Company details

  1. Garden centre

Information provided by various external sources

Dr Green started his green fingers back in 1995 arguably the first person to bring hydroponics to Telford. In 1997 his gardening skills made central news headlines.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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4.8

All reviews

(140)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer great product

Product arrived well packaged. Staff member on the phone was so helpful. Driver was polite and courteous. A good all round experience. Sedum carpet was luscious and full and looks amazing. Needed a bit more substrate, but very happy.

26 August 2024
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Reply from Dr Greens

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and delivery process, and that the sedum carpet met your expectations. It's great to know it arrived in top condition and looks amazing! We appreciate your note on the substrate, and we’re here if you need any further assistance. Enjoy your new addition!

Rated 5 out of 5 stars

For the "cheaper" option ..

For the "cheaper" option, I was glad to see that the tent was still well made. It was delivered fine and within time. Very happy

30 August 2024
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Reply from Dr Greens

Thank you for sharing your feedback! We're thrilled to hear that you're pleased with the quality of the tent, especially as a cost-effective option. It's great to know that delivery was smooth and on time. We appreciate your support and are here if you need anything else. Enjoy your new tent!

Rated 5 out of 5 stars

Purchased a lot of products from Dr…

Purchased a lot of products from Dr Greens over the year and always go back for more as they're reliability, affordability, fast order processing and great customer service, means they are my go to company for grow tents.

16 August 2024
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Reply from Dr Greens

Thank you so much for your loyalty and kind words! We’re delighted to be your go-to choice for grow tents and are thrilled that our reliability, affordability, and customer service have consistently met your expectations. Your continued trust and support mean a lot to us, and we look forward to helping you with many more orders in the future!

Rated 5 out of 5 stars

Great service

Quick delivery, well packaged, excellent product. Would recommend to anyone needing horticultural supplies.

12 June 2024
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Reply from Dr Greens

Thank you for the fantastic feedback! We're pleased to hear that the quick delivery, secure packaging, and product quality met your expectations. Your recommendation means a lot to us, and we look forward to serving you again for any future horticultural needs!

Rated 3 out of 5 stars

Still waiting on delivery

Still waiting on delivery. Usually fast delivery, but lack of communication, and no update from DHL has me given it 2 stars

Can't see a reply button so I have updated the review. I asked for clarification on the matter from DHL as they never responded to me, however it was delivered yesterday 18th June..maybe shortage of drivers..
I've changed review to 3 stars as it's been the only glitch since using Dr. Greens, and in hindsight my rating was a bit harsh.
Onwards and upwards 🙂

10 June 2024
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Reply from Dr Greens

Hi do you have an order number so we can check you're progress, Was the Lack of Communication with DHL ?

Rated 5 out of 5 stars

Great to be able to team-up a…

Great to be able to team-up a Lighthouse heater (bought a while ago) with a Lighthouse thermostatic power socket. The ManCave/Garden Room is now being kept nicely aired through these cold winter months.
Speedy delivery much appreciated

22 January 2024

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