DriiveMe Reviews 2,947

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, making the entire process smooth and easy. Many highlight the excellent service, noting the efficiency and seamless nature of transactions, often completed quickly with funds transferred promptly. The user experience is frequently described as stress-free, with clear communication and support throughout. However, some customers also noted issues with customer service, experiencing cancellations, lack of support, or unprofessional conduct from representatives. There were also concerns regarding payment, with some reviewers suggesting discrepancies in vehicle damage assessments, impacting the agreed valuation.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising excellent communication and... See more

User experience

People report positive experiences with user experience, describing the entire process as smooth, easy, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting quick and seamless payment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had constant communication from Michael G. before, during, and after the sale of my car. There was a last minute change in plans for which Michael G kindly accommodated with no complaints despite th... See more

Rated 4 out of 5 stars

Ceejay came to collect my car and take. After completing a thorough appraisal and a test drive, and liaising with the recipient of the car, and also addressing some issues, the money was paid into m... See more

Rated 4 out of 5 stars

The company had to cancel the 1st appointment because of the ill health of the original representative. These things happen but I’d taken a day off work so I was a little annoyed. They rearranged the... See more

Rated 4 out of 5 stars

Fuzz made an effort to be as helpful as possible and is clearly experienced in his role. Communication was excellent, there was no attempt to haggle (car was in very good condition) and funds were tra... See more


Company details

  1. Leasing service

Written by the company

Rent a car or a utility for € 1. Everything is included: mileage, 24 hour rental and insurance all risks. Town car, sedan, sport, MPV, utility... Rent one-way for 1 euro.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and professional

Michael was very helpful and professional on the delivery day. He communicated with me the expected delivery time and updated me a couple of times through the day. Thanks

17 December 2025
Unprompted review
Rated 4 out of 5 stars

I had constant communication from…

I had constant communication from Michael G. before, during, and after the sale of my car. There was a last minute change in plans for which Michael G kindly accommodated with no complaints despite the inconvenience it caused him. Top man!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Q5 sale

Ceejay finalised the sale of my Q5 55 competition.
He was coueteous. personable, meticulous, honest and a gent.
He made a difficult decision for me easier, as i loved the car.
Ceejay would be an asset to any team or compnay.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Driver Michael G was amazing

Driver Michael G was amazing. He kept the communication going throughout the day until he delivered the car. This was a fantastic help as I had a very busy day of calls.

Highly recommend

10 December 2025
Unprompted review
Rated 4 out of 5 stars

Collection, appraisal and test drive of car

Ceejay came to collect my car and take. After completing a thorough appraisal and a test drive, and liaising with the recipient of the car, and also addressing some issues, the money was paid into my account and Ceejay took the car.
Although Ceejay had highlighted some issues, I thought this was quite accurate and acceptable. I found this gentleman to be very polite and professional, and would find it quite acceptable to deal with this gentleman and company again.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy and convenient

Michael G called and text prior to arrival, as well as update arrival time. Quickly reviewed the vehicle and test drove before confirming details to BigMotoringWorld. Made the process of selling a car very easy and straightforward.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Fuzz was our collection driver

Fuzz was our collection driver. He was prompt with text updates. He was super helpful and considerate. This was my wife's car and was a bereavement sale. He was efficient, thorough and we received the exact price quoted. I can't thank him enough for his empathy and dealing efficiently. Thank you

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Well what can I say other than an…

Well what can I say other than an absolute first class service by Fuzz @ drive me
Up front and a credit to the industry clear and concise on the process and car collection and delivery and payment faultless
Thank you so much Fuzz
Was a pleasure
Matt steele

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Title

Title: Deceptive and Unprofessional - A Warning About Dylan

Star Rating: ★☆☆☆☆

I feel compelled to issue a strong warning about a dealer named Dylan, who operates through Carwow, after a deeply unprofessional and deceptive experience.

The individual he sent to view my car was, to be blunt, completely unprofessional. He asked me to give him a lift from the train station, which I now see was a sign of the shamelessness to come. After viewing my car—which I bought from new and has a full service history—they made unsubstantiated claims about serious faults.

To be absolutely clear: the car had no engine management lights or any other dashboard warnings. I had it independently inspected to disprove their lies. The professional report was unequivocal:

· Electrical Diagnosis: A full-system diagnostic scan was performed. No fault codes were present or cleared. All systems are fully operational.
· Mechanical Inspection: The engine, transmission, clutch, drivetrain, and steering were all inspected. The mechanic found no leaks, no unusual noises, and no performance issues.

There was absolutely no evidence of any problem. This was a blatant, pathetic attempt to deceive me and fraudulently knock down the price after the viewing.

I subsequently sold the car to a legitimate buyer for £16,970, which confirms its impeccable condition and exposes Dylan's scam for what it is.

I would strongly advise anyone using Carwow to avoid this dealer at all costs. The operation is built on dishonesty.

17 November 2025
Unprompted review

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