DriiveMe Reviews 2,947

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, making the entire process smooth and easy. Many highlight the excellent service, noting the efficiency and seamless nature of transactions, often completed quickly with funds transferred promptly. The user experience is frequently described as stress-free, with clear communication and support throughout. However, some customers also noted issues with customer service, experiencing cancellations, lack of support, or unprofessional conduct from representatives. There were also concerns regarding payment, with some reviewers suggesting discrepancies in vehicle damage assessments, impacting the agreed valuation.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and professionalism of the... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising excellent communication and... See more

User experience

People report positive experiences with user experience, describing the entire process as smooth, easy, and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting quick and seamless payment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had constant communication from Michael G. before, during, and after the sale of my car. There was a last minute change in plans for which Michael G kindly accommodated with no complaints despite th... See more

Rated 4 out of 5 stars

Ceejay came to collect my car and take. After completing a thorough appraisal and a test drive, and liaising with the recipient of the car, and also addressing some issues, the money was paid into m... See more

Rated 4 out of 5 stars

The company had to cancel the 1st appointment because of the ill health of the original representative. These things happen but I’d taken a day off work so I was a little annoyed. They rearranged the... See more

Rated 4 out of 5 stars

Fuzz made an effort to be as helpful as possible and is clearly experienced in his role. Communication was excellent, there was no attempt to haggle (car was in very good condition) and funds were tra... See more


Company details

  1. Leasing service

Written by the company

Rent a car or a utility for € 1. Everything is included: mileage, 24 hour rental and insurance all risks. Town car, sedan, sport, MPV, utility... Rent one-way for 1 euro.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fuzz was absolutely brilliant

Fuzz was absolutely brilliant, such a genuine and friendly guy. He made the whole process really easy from start to finish, Despite him having a nightmare journey to get to me and pick up my car!
An absolute pleasure to deal, thank you!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Kept me updated on arrival time

Kept me updated on arrival time, inspection and appraisal done efficiently and contacted the buyer and payment sorted promptly and despite the atrocious weather conditions Fuzz was professional and polite.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

100% genuine and trustworthy

100% genuine and trustworthy. Fuzz was exceptional throughout. Brilliant communications prior and post the service. He is polite, professional and would recommend to everyone.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

A Stress- free sale facilitated by FaiselFAIL …

FAISEL picked up car for onward journey to AUDI franchise .

He kept me informed of his journey on the day of pick up .

He was polite, efficient and very knowledgeable. Great communication skill and after an efficient inspection of the car, with several pictures passed to buyer, confirmed the price agreed .

No attempt to negotiate a cheaper price, or find any defects - although my car was in excellent condition .

Helped with filling out the documents - and money was in my account within an hour !

All in all a very easy, stress- free sale facilitated by Faisel
Many thanks

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience selling my car using…

Great experience selling my car using Driiveme.
The appraiser for this transaction was Fuzz. He was great to deal with from the start, his communication and instructions throughout were very clear. Along with his step by step process of how things would proceed helped a lot. Fuzz was easy to work with, answered any questions we had, made sure everything was confirmed and we received payment from the dealer before finalising the transaction. We were also provided with helpful updates on the delivery of the vehicle.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The guy that collected my car was Fuzz who was very professional and helped make the process run nice and smooth. Highly recommended.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Faisal (Fuzz) was Brilliant!

​Faisal handled the pickup of the car I sold and made the whole process incredibly easy. He arrived right at my workplace, was super friendly, and conducted a thorough check to confirm the car was good to go. A fantastic, hassle-free experience—highly recommend!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Fuzz arrived on time. He was friendly and professional. He went through the process as detailed in the email. No problems.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb service + such a lovely driver!

Top marks from me. An easy trade on the car made possible by Fuzz who was the driver. He let me know when he was going to be there, was on time, and once he arrived talked me through the process very clearly. Once the car was delivered, he followed up with me to let me know. Perfect trade and very happy with the service from DriiveMe and Fuzz.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Had fuzz come collect the car great experience great chap to have collected polite punctual and just all round great experience

17 October 2025
Unprompted review
Rated 5 out of 5 stars

amazing customer service

fuzz came to pick up my car and he made me feel calm and relaxed, he also made the process very fast, simple and easy
i would recommend them and also would like to thank fuzz for being so helpful.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I sold my car on Friday and Tony came…

I sold my car on Friday and Tony came to collect it and take to the company who bought it in Leeds. He was a great guy and made the whole process so easy. Would definitely recommend and thank you very much once again

3 October 2025
Unprompted review
Rated 4 out of 5 stars

Fuzz from drivemee came to pickup the…

Fuzz from drivemee came to pickup the car, he was a top lad, made me feel relaxed and was straight up with me about the car, a few complications but he was a big help. Sold the car for a decent price in the end and got the car gone

2 October 2025
Unprompted review

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