While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, perfect fit, and competitive pricing. Many highlight the ease of ordering and the efficiency of the delivery service, often noting that items arrived quicker than expected. The overall consensus points to a highly satisfying purchasing experience, with many consumers recommending the company to others. However, some customers also noted issues with delivery, including delays or items going to the wrong hub. A few reviewers experienced problems with product fit, where items did not match their car as described, or had difficulty with assembly instructions. There were also isolated instances of retaining clips breaking or concerns about the material of rubber mats.

What people talk about most

Product

People report positive experiences with product quality and fit. Customers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more

Rated 5 out of 5 stars

Having been badly let down by another supplier, I ordered a Boot Liner for my car early Thursday afternoon. Dispatched same day and delivered today, a little over 48 hours from ordering. Fits pe... See more


Company details

  1. Car accessories shop

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good product product

The product , itself , is good . I did , however ,not appreciate having to spend an additional £44 , for different brackets , because the ones supplied , originally , were of no use . They should have known that and offered to replace them free of charge .

4 April 2025
Unprompted review
DriveDen logo

Reply from DriveDen

Hi there. Really sorry but we are unable to ascertain from your vehicle reg, whether or not the headrests can be removed. This needs to be checked and confirmed by the customer prior to purchase.

Rated 5 out of 5 stars

Very good

First order. Info on company website and product listing was clear. Order fulfilment and delivery were fast.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Order process good and confirmation received quickly. Order took a little while to despatch but delivered in fairly good time. The product itself was excellent and fitted car well.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Dog Guard

I had a couple of questions about the ErgoTech dog guards and had a full reply within a day; this meant that I could select the appropriate product, which I expected to arrive by the end of that week.
It was delivered two days later, much quicker than expected.
Driveden also sent a link to a useful video guide explaining step - by - step how the product could best be installed, which was very helpful.
All in all, my experience with Driveden: 10/10.

15 June 2025
Unprompted review
Rated 4 out of 5 stars

Service was great but the item didn't…

Service was great but the item didn't fit my car as the item description said it would. Accurate delivery estimate, it arrived on time, well-packaged and otherwise I'm very happy with the service and purchase process. The only trouble was when I went to fit it to my car (a 2024 Kia Stonic with open roof bars) as the roof bars angle inwards ever so slightly. The item does NOT fit - you can't adjust it inwards enough, it needs to be able to come in an extra 2cm or so either side.

16 June 2025
Unprompted review
Rated 3 out of 5 stars

Farad Pro Wing Black Aluminium Roof Bars to fit Lexus NX 2021 - 2025

Great delivery service, however the instructions are awful, the base of the cross bars don’t cover the hole in the cars roof rails completely and the wind noise they make is awful. I have had other cars with roof rails and cross bars which have been perfectly quiet, so am experienced with them. Shame really as the buying experience was good.

14 June 2025
Unprompted review
DriveDen logo

Reply from DriveDen

Hi. Sorry to hear that. Please send us some pictures of the install as there are measures that can be taken to reduce wind drag/ noise.

Rated 5 out of 5 stars

Great service and well priced product

So i was struggling to find a roof rack for my car for a reasonable price. Thankfully i found this site. It was very easy to finally get what i needed. The set came in 4 days, paper instructions were a bit basic but could find very helpful youtube video and it was easy after that. Great, price, great quality.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

All good!

I ordered the exact part I needed at a good price. It arrived very promptly. The whole process was good and easy. I would recommend and certainly use again.

11 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look