The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... See more
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Review summary
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Reviews shaping this summary
Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... See more
Everything arrived in great condition and was shipped well. Once I downloaded Samsung Magician I was able to clone my 183GB used out of 1TB HDD in about 75 minutes. After swapping drives, system is ru... See more
The Customer Service and website was amazing. The Drive Solutions website was the only one that had my exact model of computer and showed all upgrade options available. After a slight shipping mishap,... See more
Company details
Written by the company
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!
Contact info
6442 Platt Ave #153, 91307, West Hills, United States
- 747-888-3085
- sales@drivesolutions.com
- www.drivesolutions.com
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Fantastic Overall Experience!
This company was both thorough and incredibly helpful! The product that I ordered came on time and in perfect condition. I was very happy with their customer service as well. I had a little SNAFU with my address and they called to make sure they were shipping to the correct place. It was very thoughtful!
24 June 2025
Arrived faster than promised
Arrived faster than promised. Item as described, and works as intended. Very pleased with purchase. Thank you.⁷
24 June 2025
The drive was delivered quickly
The drive was delivered quickly. It was the right drive for my machine based on the direction on the site. Excellent.
21 June 2025
Drive, she said……..
Easy to find what I need in the way of memory and drive for my laptop.
21 June 2025
I bought 2 ssd for my diff laptops
I bought 2 ssd for my diff laptops. Both worked very good. Thanks
10 June 2025
SSD order
The SSD I ordered was recommended by DriveSolutions for my computer and was exactly what I needed. It was shipped and received quickly.
7 June 2025
I had a Dash Cam hard wire installed by…
I had a Dash Cam hard wire installed by Dean from Drive Secure Solutions and he did a fantastic job! The camera was installed very neat and tidy and it only took around an hour on my own drive
Could not recommend them and Dean himself enough! :)
13 June 2025
Unprompted review
Drive arrived quickly
Drive arrived quickly, was installed, data restored. All is well with the new drive.
24 May 2025
Excellent service
After talking with Greg and getting the right parts and info it was easy to get started and the parts arrived quickly
8 May 2025
Mother’s Day save!
Not only did I order the wrong part, drive solutions offered a return, even though I tried to install it. Amazing just with that, then, to boot, they helped me to find out it would work in a different laptop, saving my Mother’s Day present!
27 April 2025
Great customer service
2 May 2025
Dishonorable Company
Lesley contacted me saying that the product I ordered was out of stock. Leslie is a liar.
Lesley instead increased the price of the product on the site by another $50 and did not mark it as out of stock.
8 May 2025
Unprompted review
Reply from DriveSolutions.com
There was an error on our website that mistakenly showed the product as in stock when it was not. When Lesley reached out to inform the customer, it was simply to communicate that we were unable to fulfill the order as placed — not to mislead or deceive in any way.
After the initial communication, the product listing was updated to reflect a 3–5 day ship time and the price was increased. This was not an attempt to raise the price for profit, but rather to discourage further orders of a discontinued item that we no longer carry. We keep discontinued products listed for a limited time so customers can be directed to current alternatives. In this case, we also included a reference to a newer model that is available.
Once we received the customer feedback, we made an additional update to the product page, clearly marking the drive as discontinued to prevent further confusion.
We want to emphasize that there was absolutely no intent to lie or be dishonest. It was a site error, which can unfortunately happen, and we tried to correct it as quickly and clearly as possible. We also offered the newer model at our cost in an effort to make things right.
Great products to make fast PC and…
Great products to make fast PC and laptops.
Will definitely use this company again.
24 March 2025
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