I co signed a car for my sister then My truck broke down and I was told that if a person buys a car from drivetime they are only allowed to purchas 1 car no others.Seems off like they dont want repea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything eas so great, from the time I entered and when the whole process was complete. I had such a great salesman named DJ. He was so patient with me, very understandable, and explained everyt... See more
I started with Trey in BR. Hes was very helpful but couldnt come back to see him. So I worked with George & he was amazing. He thought like a father to get my daughter a good reliable care. George wa... See more
Company replied
Now, I am giving a 5 star because of the customer service received by way of the GM, Mr. Moreno located at the Baton Rouge location. On the negative side, I was deceived by the salesperson Mr. Shawnta... See more
Company details
About DriveTime Car Sales - Baton Rouge
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9977 Airline Hwy, 70816, Baton Rouge, LA, United States
- 12258316181
Discover DriveTime
4.4
Excellent
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I co signed a car for my sister then My…
I co signed a car for my sister then My truck broke down and I was told that if a person buys a car from drivetime they are only allowed to purchas 1 car no others.Seems off like they dont want repeat sales
5 July 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Great service from staff
11 June 2026
EXCEPTIONAL CAR BUYING EXPERIENCE!
Everything eas so great, from the time I entered and when the whole process was complete. I had such a great salesman named DJ. He was so patient with me, very understandable, and explained everything to me about the paperwork. I will definitely recommend DriveTime , exceptional customer service. Thanks again Drive Time especially DJ, love my new vehicle.
20 May 2026
i originally thought Trey was the best…
Never consider purchasing a vehicle at Drive Time. It has been a nightmare ever since the Maintenance Required light came on just a month after buying my vehicle. I want you to refund the amount of the brake job $884!!i. i originally thought Trey was the best salesman. Put me in a beautiful 2020 toyota Rav4, however one month later my brakes are at 30% capacity. How can you run a car for a month and develop brakes with 70% with pads and shoes so worn they need replacement. I am a 72 year old woman who went by myself and trusted the salesman. Ladies bring a man with you and check out the car.
14 May 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
We aim to provide our customers with the best experience possible! We are happy to see you are working with our team to find a resolution. If you have additional questions or concerns don't hesitate to reach back out.
Very efficient and easy process
Very efficient and easy process. Everyone one that assisted me was professional
29 April 2026
I bought a 2019 Nissan Altima back in…
I bought a 2019 Nissan Altima back in January, the car has caused me major problems since. The AC went out the second week of buying the car, the tires were bald, the radio kept going in and out and also the engine coil went out. Silver rock is who they use for warranty DO NOT GET IT they do not cover ANYTHING.
31 March 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Thank you for leaving your review, Aalayah. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Tre helped me get a 2024 Chevy Malibu…
Tre helped me get a 2024 Chevy Malibu and I’m in love with it, I appreciated him so much he made the process so easy. Thank you again!
20 February 2026
It was very nice and easy Greg Dawson…
It was very nice and easy Greg Dawson was awesome he did a great job explaining everything I give him 5 stars
10 February 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Hello Sherri Robinson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Gregory Dawson was an amazing sales…
Gregory Dawson was an amazing sales person. His personality and customer service are both top tier. The car is great, I love it but it could’ve been cleaner. That would be a plus on top of an already great experience!
6 February 2026
Excellent experience!!!!
25 January 2026
Sale person was extremely helpful and…
Greg Dawson was extremely helpful and understanding to what I wanted and was really nice and respectful
16 January 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Thank you so much for your kind words, Reagnold. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Tre was very helpful he helped me out…
Tre was very helpful he helped me out tremendously I definitely suggest you guys coming in and buy your car
12 January 2026
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!
DriveTime Customer Relations
trey was great
trey was great. I really enjoyed my experience and I was able to get out here in my new 2024 Kia forte
1 December 2025
Unprompted review
trey was great
trey was great, really helped me get into my next vehicle.I really appreciate everyone here at drive time
29 November 2025
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Hello William Cooley, Thank you so much for taking the time to review your visit at our Baton Rouge DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Nick was a great representative and well respectful
It was great customer service the representative Nick really showed Great character would help me purchase the right vehicle everything was in a timely manner and understandable well respected all around and other workers around
23 November 2025
Unprompted review
Best experience
Best experience, took time until I was satisfied with the purchase. Answered all questions I had a was very knowledgeable of the service! Thanks Greg
22 November 2025
Reply from DriveTime Car Sales - Baton Rouge
Hello Monica Landry, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
George was great
George was great. Help with everything with making our choice.
21 November 2025
Unprompted review
Reply from DriveTime Car Sales - Baton Rouge
Hello Ms. Coleman, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.