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DriveTime Car Sales - Baton Rouge Reviews 

68
TrustScore 4.5 out of 5

4.4

9977 Airline Hwy, 70816 Baton Rouge, LA, US


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Rated 1 out of 5 stars

I co signed a car for my sister then My truck broke down and I was told that if a person buys a car from drivetime they are only allowed to purchas 1 car no others.Seems off like they dont want repea... See more

Company replied

Rated 5 out of 5 stars

Everything eas so great, from the time I entered and when the whole process was complete. I had such a great salesman named DJ. He was so patient with me, very understandable, and explained everyt... See more

Rated 5 out of 5 stars

I started with Trey in BR. Hes was very helpful but couldnt come back to see him. So I worked with George & he was amazing. He thought like a father to get my daughter a good reliable care. George wa... See more

Company replied

Rated 5 out of 5 stars

Now, I am giving a 5 star because of the customer service received by way of the GM, Mr. Moreno located at the Baton Rouge location. On the negative side, I was deceived by the salesperson Mr. Shawnta... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Baton Rouge

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9977 Airline Hwy, 70816, Baton Rouge, LA, United States

  • 12258316181
Promotion box for DriveTime Car Sales - Baton Rouge

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Shop every car with your personalized terms!

4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(68)

3,526 reviews in the last 12 months

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Rated 5 out of 5 stars

I got my car

I got my car ! They worked with me very happy

13 November 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

The company was amazing!

The company was amazing!! The treated my friend and I with excellent care. The facility was clean and organized. And the staff were very informative and patient!!!

6 November 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

DJ is so wonderful

DJ is so wonderful, He took time to get me in what I wanted and needed. It took 3 hours to get me what I wanted all on me frfr. Thanks DJ you Rock Gemini twin.
Jaybee Gemini energy!!!

28 October 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer Janice. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

The car broke after 2 weeks and drive…

The car broke after 2 weeks and drive time and the warranty department doesn't care about the customer. I had to come out of pocket and they refuse to refund me back . I will never buy a car with them again .

10 October 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for leaving your review, Jay. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Amazing doesn't even describe Greg

Amazing doesn't even describe Greg. Highly recommend him. I was beyond frustrated with the car process and extremely stressed out. He made it painless and is simply an amazing human being.

7 October 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Hello Amanda Barnes, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Tre was a wonderful salesman

Tre was a wonderful salesman. Fully knowledgeable with the vehicles.

2 October 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We appreciate you sharing your experience with us, Shea King. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tray was great and very helpful and he…

Tray was great and very helpful and he is a good salesman that does his job very well and professionally

2 October 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

My salesman tre was great.

My salesman tre was great.. he was very thorough and went over everything with my new purchase… I will definitely send people his way when I hear of somebody looking to purchase a new car .

30 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer Steven. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Greg at the Baton Rouge location was so…

Greg at the Baton Rouge location was so good and had me in and out in no time

27 September 2025
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton RougeDriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

I had a had a great experience today

I had a had a great experience today. DJ was great. He let me take my time looking at the different option. He answered all my questions and was very informative. DJ made my car buying experience easy.

25 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Good Customer service

Good Customer service, very helpful! Will get you in and out!!!

25 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tre was great process was EZ stop by

24 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We appreciate you sharing your experience with us. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Tre was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

The company has good workers very quick…

The company has good workers very quick and easy Great Experience

19 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!

-DriveTime Customer Relations

Rated 5 out of 5 stars

Carrie

Very pleased with service from George and how he handled everything.

11 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for sharing your feedback with us, Carrie Fontonot. We love hearing about your car-buying experience at our Baton Rouge DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Everything was great smooth and fast

9 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

DriveTime

I couldn’t have done this without DriveTime’s help! I’m blessed to leave with a vehicle for 0 down and it has less than 100k miles. Thank you DJ and thank you DriveTime!

8 September 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for sharing your feedback with us, Malissa Hunt. We love hearing about your car-buying experience at our Baton Rouge DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

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