Great experience, friendly staff, very helpful and understanding. KD, April, and Christine were amazing and very patient. These employees stayed late and were always courteous and friendly the entire... See more
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Everything about the purchase and Finding a new car was effortless. The only thing that I could think of could be an issue was the drive route while driving said vehicle was a 40 mile per hour Max and... See more
Company replied
Danielle was an phenomenal sales person. She was very helpful and very accommodating to my son and I. She helped me with a trade in and purchase of a new vehicle. I would definitely recommend going an... See more
Best car buying experience that I've ever had! No haggling, no pushy sales people. My credit is not good at all and they still got me approved quickly with zero down and put me in a car that I love! M... See more
Company replied
Company details
About DriveTime Car Sales - Chattanooga
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2283 Encompass Drive, 37421, Chattanooga, TN, United States
- 14232424599
Discover DriveTime
4.2
Great
41 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady we talked to was very rude…
The lady we talked to was very rude wasn’t helpful at all
29 April 2026
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Thank you for providing us with your feedback regarding your experience with our Chattanooga location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Excellence in Chattanooga
Chris is an exceptional representative of DriveTime. Made the process easy. I love my new Corolla!!
15 March 2026
Reply from DriveTime Car Sales - Chattanooga
Thank you so much for your kind words, J. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Love the girls at Drivetime they did…
Love the girls at Drivetime they did awesome. Was truly helpful. Ariel was the best!!!
14 February 2026
Reply from DriveTime Car Sales - Chattanooga
Thank you so much for your kind words, Kathy . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I test drove 6 cars over a few weeks…
I test drove 6 cars over a few weeks time period and drove out happy. Chris was so helpful and patient.
30 January 2026
Reply from DriveTime Car Sales - Chattanooga
Hello, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Very kind and patient- in general a…
In general a very pleasant and fast experience. Jaden was awesome and easy to work with.
1 January 2026
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Hello Sandra Meeks, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
This is my 2nd car that I have…
This is my 2nd car that I have purchased from DriveTime. Chris and Danielle made the whole process easy.
24 October 2025
Reply from DriveTime Car Sales - Chattanooga
Thank you for taking the time to share your DriveTime experience, Dawn. We love to hear that Chris and Danielle provided a great car-buying experience for you at our Chattanooga DriveTime!
Thank you,
DriveTime Customer Relations
Our salesman Chris was awesome
Our salesman Chris was awesome. He took his time answered all our questions walked us through every step of the process. He was awesome.
15 October 2025
Reply from DriveTime Car Sales - Chattanooga
Thank you for sharing your feedback with us, Dan Harvey. We love hearing about your car-buying experience at our Chattanooga DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Ariel is great!
Ariel is great. Her customer service skills are unmatched. Pleasant. Made me feel comfortable with my purchase.
8 October 2025
Chris is GREAT
Chris is GREAT! This is our second vehicle with DriveTime. Very great place to do business with
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
We appreciate the 5-star rating you submitted, Stacey. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Chris was able to create that for you!
Thank you,
DriveTime Customer Relations
What great service
What great service, Ariel was a great customer experience guide.Went above and beyond for my husband and i..Highly recommend...
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
We are grateful to have you as a valued DriveTime customer [Customer Name]. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
The salesman Chris Miraldi was very…
The salesman Chris Miraldi was very helpful and made the whole experience very pleasurable. I would do business with him again in the future.
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Thank you for leaving your review, TJ. We love hearing that you were pleased with your experience at Chattanooga DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Great experience
They have great customer service and nice vehicle selection. Straight forward process. Ariel was so nice
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Hello Gwen Gallian, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Best experience ever at a car lot.
31 August 2025
Reply from DriveTime Car Sales - Chattanooga
Hello Bobby Basler, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
99% approval is a joke
99% approval. I must be the 1% then because online it said $495 down $393 a month. Once there after the test drive they wanted $5,000 down. Yes Five THOUSAND DOLLARS!! On a $11,000 car. Yeah get real. 99%
18 April 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
We appreciate your feedback, Jeremy Earwood. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.
Poor customer service, Poor quality and very disappointed!
I bought this 2017 Kia Sportage on 1/23/24. At first it seemed to be a good used car. Two weeks later it started making a noise we couldn't put our fingers on but it soon stopped. Then 6 months later, it stopped and had to be towed. My husband had to put an alternator on and it started running great. Two weeks later it stopped again. We replaced the alternator but also had to buy a new battery. A month later had to put a key switch on and yes another battery because the bad alternator damaged that battery. I have had this car towed 4 times including today. We only have the one car. My husband had to miss working today to get this "lemon" back home. I called customer service and was told I needed to take it to one of the repair shops. I don't know how when the idiot car isn't running. Then I was told they don't cover engine parts. Seriously! I asked if I could exchange it for another car since by now I've put over a thousand dollars into it but was told I needed to bring it in to see how much they could appraise it for but if it was less than I owed they COULD NOT TAKE IT BACK! The lady told me I could take it to another dealership to see I could trade it. I will NEVER, EVER buy a car from this place again. The TV ads make them sound like they really care about you but all they care about is your money.
7 March 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Thank you for leaving your review, Christal. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Best car buying experience that I've ever had!!
Best car buying experience that I've ever had! No haggling, no pushy sales people. My credit is not good at all and they still got me approved quickly with zero down and put me in a car that I love! My salesman Chris, was absolutely awesome! Such a nice guy!
15 February 2025
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
We appreciate the 5-star rating you submitted, Tamara. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Chris was able to create that for you!
Thank you,
DriveTime Customer Relations
They sale you a older car for the price…
They sale you a older car for the price of a new one. Then they try to get more money then y'all agreed on. Go to MTN 153 across from them. Newer cars and a better price. Used but trustworthy!
11 June 2024
Unprompted review
Reply from DriveTime Car Sales - Chattanooga
Thank you for sharing your feedback with us. We offer no-haggle pricing on our inventory to ensure all customers have the same no-pressure dealership experience. If you have further questions, please reach out to your local dealership.
Employees were helpful
Jeffery was very helpful and kind. He made things easy and we found a car we really like. Ariel was also helpful in the purchasing process.
13 November 2024
Reply from DriveTime Car Sales - Chattanooga
Thank you for taking the time to share your DriveTime experience, Megan. We love to hear that Jeffrey and Ariel provided a great car-buying experience for you at our Chattanooga DriveTime!
Thank you,
DriveTime Customer Relations
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