DriveTime Car Sales - Fort Worth Reviews 

Lauren was AWESOME!!! Everyone I spoke to was friendly and helpful. Josh was even nice!!!!

Lauren was quick, efficient, and knowledgeable. Great experience buying a car!

Gonzalo was amazing! It took about 2 hours and I was in a new car. I would highly recommend this DriveTime to anyone. I'm so excited for my new car

Very quick and efficient process.
Joseph was great and informative.

Our sales rep Austin Bates was very helpful and patient. It was my daughter's first time buying a car and he made her experience a good one.

Mr. Austin Bates was very attentive and friendly as was all the associates at the Fort Worth location!

Mr Austin was very patient and friendly as well as knowledgeable with me!!!

Joseph was very friendly and helpful throughout the process. There were a few speed bumps but he was very patient and helpful. Thank you!

Joseph was very patient,informative, and has a great sense of humor. Process was fast!!

Our sales rep, Austin was top tier

The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and we left with a new car. Gonzalo was super helpful, calm, patient and answered all of our questions. Wee got there around 3… picked a car, test drive it, came back and did all the paperwork work and was driving it off the lot before 5:30. Thank you Gonzalo.

Joshua was real helpful and he got me the right vehicle I could afford.

I had purchased a car on 7/19/2025 from the DriveTime on Altamere Drive in Fort Worth Texas. I thought the experience had gone well. I had a rental so I couldn’t officially pick up the car until Monday 7/21/2025. I went to the dealership picked up the vehicle drove to work. When I got off work I could see under the vehicle there was a metal plate hanging down. I tried 3 different times to call DriveTime they just put me off to Silvertock the warranty department. Mind you I had the car a total of 8 hours in my possession. Then I look on the photos I took Saturday at the dealership to see if it was in the picture I had sent to the insurance company and it was. First off the tire had low air so they had to add that. How did u not notice the part hanging down! Second I am on my way to work Tuesday 7/22/2025 and the gas light comes on so I had no gas! But believe me the rep Laura made damn sure the woman before me had a full tank of gas in her vehicle before she drove off the lot so now I have to wait until Saturday 7/28/2025 because I work 6 days a week to go to Meineke and pray that I don’t have to pay out of pocket for something I did not do!! Just want to say great customer service NOT! Thank you for making me write a forced review before leaving the lot on Saturday!! Oh and I have pictures of everything if need be!!!

Laura very professional and very helpful plus knowledgeable

I bought a 2015 Jeep Compass that was supposed to be a 2018 Jeep Compass...Laura was not paying attention to my texts and I got a POS of a vehicle that I had to take all the way to Lewisville to trade out for a 2017 Jeep Renegade. I love the vehicle but I have already had to change the oil, Change both Cabin and air filters and spark plugs. The oil was nasty and the filters had leaves and twigs in them. I was told everything was changed out ... but wasn't a fact. The Lewisville people were very helpful and worked fast as possible to get me in and out and I will buy from them in the future..not the one in Fort Worth. I would like to get my money back for the parts I had to buy. After all I spent $112.78 on the parts and another 68.00 on the oil change.

Take the car to a licensed mechanic please before purchasing.. I had the car for only 9 months the head gasket blowed and of course they couldn’t help me into something else .. It takes 7 years for that to happen non stop problems.. Save yourself time and invest your money into another company.. They will tell u they action the car off but sale it to another customer and add it to your credit so they could get double the money smh I’m so disappointed never missed a payment and they couldn’t help me .. Stop selling lemons period.. I’m still blessed tho I don’t wish this on no one.. Stop scamming folks that work hard for their money..

I bought a 2020 kia soul on 4.12.25. Within 4 days the engine light came on. I called drivetime and was told to take it to a place to be checked.
I had to wait a couple days which put it past the 5 day return policy. I am told the car has a transmission problem and the place I took it to doesn't deal with transmissions.
I should have known not to get the car when they made an error with the first car we chose. It is ridiculous that I've had the car under 2 weeks and I have to worry about a major problem.

I think my experience in buying a car was nice and smooth. Ashley Kelly is an awesome car saleswoman. Thank you guys!

Joseph Kayembe was very patient. It was a long process. I had a lot of questions since I knew absolutely nothing of what was being talked about. He was very good at going into detail so I could understand the whole process.

Joseph Keyembe was just the Best.He was so patient with me.He took his time and explained very thing,and took his time with me not knowing what SUV I wanted.