IT WAS A EASY PROCESS AND THEY WERE VERY NICE AND EMILY JOHNSON WAS EXCEPTIONAL AND GREAT VERY SATISFIED WITH I'LL BE BACK WHEN I PAY OFF MY TRUCK.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So we purchased a vehicle then had second thoughts because of somethings that happened while looking at the vehicle then a check engine light came on. We were within the 5 day period so we were able t... See more
I recommend checking out DriveTime if you are looking for a very professional team who actually care about your experience and satisfaction!! AA+++ I worked directly with Evan and Emily and they... See more
Major Repairs Needed Within a Year - within less than a year of buying a car at this DriveTime, we had to put over $6,000.00 into the vehicle. The warranty that was sold (and promoted) was less than w... See more
Company replied
Company details
About DriveTime Car Sales - Lexington
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1029 E New Circle Rd, 40505, Lexington, KY, United States
- 18594076155
Discover DriveTime
4.7
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fred in Lexington was wonderful to…
Fred in Lexington was wonderful to work with, He made it so easy for me being challenged. He was very professional and courteous. Helped my son pick a great vehicle. Already recommend drive time too other family members. Supposed to go this weekend.
9 May 2024
Malachi Hicks was super nice and…
Malachi Hicks was super nice and helpful in finding what we wanted!
14 April 2024
Not from there crooks.
Been looking on Craigslist for a car. Drive Time is all over Craigslist. SO MISS LEADING. They postcars on there for a price. Then when you go there THEY A TRIPLE THE PRICE. BAIT AND SWITCH AT IT'S FINEST.
7 January 2024
Unprompted review
Reply from DriveTime Car Sales - Lexington
Thank you for sharing your feedback with us, Mike. We offer no-haggle pricing on our inventory to ensure all customers have the same no-pressure dealership experience. If you have further questions, please reach out to your local dealership.
Excellent Customer Service and Sales
Amy Nalle and the staff at Lexington, KY are GREAT to work with! They provided us with all the info we needed to purchase a fabulous new vehicle in record breaking time! This company and their employees go the extra mile to answer all your questions, provide you with an amazing array of vehicles to choose from, get your financing and have you out the door within a very short timespan. Highly recommend DriveTime and Amy for your next vehicle purchase!! James & Margie Busch
9 October 2023
Unprompted review
Reply from DriveTime Car Sales - Lexington
Hello James,
Thank you for reaching out. We apologize for your experience. We would be happy to help address any concerns you may have.
To best assist, please contact our team, Customer Relations, at (888) 290-0148, and a representative will be glad to assist.
Sincerely,
DriveTime Customer Relations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.