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DriveTime Car Sales - Mobile Reviews 

58
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TrustScore 4.5 out of 5

4.7

1017 E I-65 Service Rd S, 36606 Mobile, AL, US

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See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero stars, I’d do it. Absolute worse dealership I’ve ever walked into. Came by for a second time to test drive a car in preparation to buy it. COULD NOT GET THREE DIFFERENT EM... See more

Company replied

Rated 5 out of 5 stars

My Sales professional, Ms. Tamika Reed, was just the best! She has a sense of honor and genuineness about her and I felt that she understood my needs and made the buying process so pleasant. Gratefu... See more

Rated 5 out of 5 stars

Alberto was very helpful and nice. He explained everything in detail and made the process easy.

Rated 5 out of 5 stars

We visited the Mobile AL location on 2 Days. Jashua was great and made our decision very easy. On the second day Q. Murphy closed the deal in professionally yet friendly. He explained everything and t... See more


Company details

  1. Used car dealer
  2. also in
  3. Auto market
  4. Car dealer
  5. Car finance and loan company

About DriveTime Car Sales - Mobile

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1017 E I-65 Service Rd S, 36606, Mobile, AL, United States

  • 12515090153
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4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(58)

2,745 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Mia was amazing to work with. She went above and beyond to help me get into my new SUV.
Recommended 100%

17 December 2025
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Reply from DriveTime Car Sales - Mobile

We are grateful to have you as a valued DriveTime customer Lynda. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Mia was very informative and a pleasure…

Mia was very informative and a pleasure to work with!!!

25 November 2025
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Reply from DriveTime Car Sales - Mobile

Hello, Thank you so much for taking the time to review your visit at our Mobile DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika was so awesome and so patient…

Tamika was so awesome and so patient with me and my budget and my indecisiveness. She told me not to stress and everything came together in the end. 10/10 recommend!

24 November 2025
Unprompted review
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

Hello Regeana Peeler, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Everything was easy and simple

Everything was easy and simple no problem getting the answers to any questions I may have had. Awesome customer service. Tameka is an amazing representative

21 November 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Thank you for taking the time to share your DriveTime experience, Denise. We love to hear that Tameka provided a great car-buying experience for you at our Mobile DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika Reed made the process Easy

Tamika Reed made the process really smooth and painless. She gave plenty of different options to help make the deal go through

3 November 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Ezell, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Mia miller was great

Mia miller was and excellent sales person she really help me out on getting the vehicle thank you very much Mia

27 October 2025
Unprompted review
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

Hello Willie Tucker, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Agent Tamika Reed handle this process…

Agent Tamika Reed handle this process so professional and caring for me. Made this so easy purchasing a car. Thank you !

27 October 2025
Unprompted review
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

We are grateful to have you as a valued DriveTime customer Carl. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

The whole crew here is amazing

The whole crew here is amazing ! Tamika and Alberto are top notch and I will come back to buy every vehicle I buy from them. Thank y’all so much

25 October 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

We appreciate you sharing your experience with us, Ian Congleton. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Tamika and Alberto were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika really took her time with me…

Tamika really took her time with me today. She was determined to make sure I left with a car. It was a hassle but she remained at it and succeeded. I am so thankful for her.

13 October 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Nikeria Sylvester, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

My experience was great Johnathan was…

My experience was great Johnathan was great.

3 October 2025
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

We are grateful to have you as a valued DriveTime customer Margaret. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika Reed was an amazing I would buy…

Tamika Reed was an amazing I would buy another car from her any day

1 October 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Deshondra Knight-Alexander, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika was amazing would love to do a…

Tamika was amazing would love to do a deal with her again

20 September 2025
Unprompted review
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

We appreciate the 5-star rating you submitted, JoRosalyn. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Tamika was able to create that for you!

Thank you,

DriveTime Customer Relations

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