Drive Time made it quick and easy! The Mobile AL location was helpful and made the process east! I will be recommending Drive Time to My Family and Friends
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If I could give zero stars, I’d do it. Absolute worse dealership I’ve ever walked into. Came by for a second time to test drive a car in preparation to buy it. COULD NOT GET THREE DIFFERENT EM... See more
Company replied
We visited the Mobile AL location on 2 Days. Jashua was great and made our decision very easy. On the second day Q. Murphy closed the deal in professionally yet friendly. He explained everything and t... See more
Mia and Alberto were very helpful in getting me into the vehicle I chose (2020 Chevy Equinox)! The vehicle is affordable and I'm grateful I chose Drivetime for the purchase! Have never purchased an SU... See more
Company replied
Company details
About DriveTime Car Sales - Mobile
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1017 E I-65 Service Rd S, 36606, Mobile, AL, United States
- 12515090153
Discover DriveTime
4.7
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I have bad credit
I have bad credit , Drivetime worked with me and im so very grateful for them , Tamika helped me with purchasing and she was absolutely the nicest, patient & helpful . I definitely will never go anywhere else for further vehicles, the whole experience at drivetime was easy and i love the way everyone worked together as a team , that made this process faster and easier !
30 December 2024
Unprompted review
Reply from DriveTime Car Sales - Mobile
Hello Karen Bailey, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Tomeka and Alberto came to my rescue…
Tomeka and Alberto came to my rescue when I was in a bind! I was limited on time, money, and credit! They worked with me and had me in a great car for a great price within a few hours! I can't thank them enough for helping me through this journey!
13 December 2024
Unprompted review
Reply from DriveTime Car Sales - Mobile
Thank you for taking the time to leave a review, Laura! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
If I could give zero stars
If I could give zero stars, I’d do it. Absolute worse dealership I’ve ever walked into.
Came by for a second time to test drive a car in preparation to buy it. COULD NOT GET THREE DIFFERENT EMPLOYEES AWAY FROM THIER OFF LINE CONVERSATION to even ATTEMPT to assist!
Pathetic.
I’ll buy a car this week. It sure won’t be at this location.
17 August 2024
Unprompted review
Reply from DriveTime Car Sales - Mobile
Thank you for providing us with your feedback regarding your experience with our Mobile location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Thank you
Everyone was great and very helpful especially Ms. Alicia. Thank you so much. Loving my new car
24 September 2023
Customer service was awesome
18 September 2023
This company sells Lemons
This company sells Lemons. The cars look great but are pieces of junk. First car was a 2017 Kia Optima and it would not start several times within the first 5 days so I took it back because we went to Firestone like the Silverock warranty company suggested and they said it wasn’t the battery and maybe it was the starter but they couldn’t tell. Got another vehicle. A 2020 Ford Edge Titanium. Drove it home and the next morning it wouldn’t start. Couldn’t even open the doors because the key fob didn’t work. Bought a new battery for the key fob, called AAA to jump start it and they couldn’t because they said the battery hookups were so corroded that they couldn’t jump it. Towed it back to the dealership because it was within the 5 days. Got my down payment back and went to CarMax and got a safe reliable vehicle. Do Not listen to them when they say just use the warranty and get things fixed if things go wrong within the first 5 days. They want you to keep it beyond the 5 days so they don’t have to take it back and you’re stuck with a lemon and a high car payment. They didn’t even seem surprised the vehicles were junk. They just kept trying to talk us into using the warranty to get it checked out but you shouldn’t have issues within the first week if they are truly doing their 150 point inspection. They are selling cars with dead batteries, bald tires, engine and break issues etc. Do not fall for it. The purchase process is easy & they harass you about leaving a review before you leave so that’s how they get their high ratings. In reality they are knowingly selling lemons and they do not care. And Carvana is run by the same company. Uses the same bank and warranty company and sell the same lemons. DriveTime & Carvana are crooks. Buyer Beware.
19 June 2023
Unprompted review
Reply from DriveTime Car Sales - Mobile
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148..
They are false advertising
They are false advertising! They tell you are approved over the phone and get all your documents and proof of income over the phone so you don't have to do all that when you come in. THAT'S BULL****!!! When you get there they ask for the same thing ( THAT THEY ASK YOU ONE PHONE AND ASK YOU TO SEND OVER THE PHONE)!!! THEY SAY YOU APPROVED OVER THE PHONE BUT WHEN YOU GET THERE THEY SAY YOU NEED A CO-SIGNER AND SAY YOU'LL HAVE TO HAVE THE SAME ADDRESS AND LIVE TOGETHER!!!!!! I HAVE NEVER HEARD THIS F**** BULL**** THAT YOU HAVE TO LIVE TOGETHER TO CO-SIGNER ( Alberto) AT DRIVETIME OF MOBILE!!!! THAT'S F***** UP!!!!
17 June 2023
Unprompted review
Reply from DriveTime Car Sales - Mobile
Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.
They won't provide Title!
I purchased a car from Drive Time in Mobile Alabama on April 17, 2023. As of May 8 (21 days later) Drive Time still has not provided me with the title to the car. The temporary tag has expired and I can't register the car without a title. I am very disappointed with your unprofessional sloth.
7 May 2023
Reply from DriveTime Car Sales - Mobile
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Need a car at a reasonable price, good customer service! …
We visited the Mobile AL location on 2 Days. Jashua was great and made our decision very easy. On the second day Q. Murphy closed the deal in professionally yet friendly. He explained everything and triple checked all aspects of our transaction. Both gentlemen greatly impressed my daughter and I.
9 March 2023
Quinton was an excellent car salesman
25 February 2023
4 stars
4 stars, would be 5 but the wait was long, and of course they were slammed with potential buyers, Elyse and Quentin were exemplary.
25 February 2023
The staff were all very nice and very helpful
The staff were all very nice and helpful. They helped me get into a car I am in love with.
10 November 2022
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