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DriveTime Car Sales - NW Cincinnati Reviews 

71
TrustScore 4.5 out of 5

4.6

5910 Dixie Hwy, 45014 Fairfield, OH, US


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Rated 5 out of 5 stars

The entire process was simple and my experience buying the car was outstanding. Lamont Cook was far more than excellent. If I could give him 10 stars, I would. The car I purchased was my dream car fo... See more

Rated 5 out of 5 stars

Lamonte cook was very professional and humble made my day a lot easier walked me through everything with patience ask for him please if u should ever need drive time

Rated 5 out of 5 stars

Our experience with DriveTime NW Cincinnati branch was AMAZING! We picked the truck we wanted, the down payment was exactly what it had quoted in the “get your terms” as well as the payment. However w... See more

Rated 5 out of 5 stars

I worked with Mr Lamonte Cook to get a second car and I have to say that it was the best car buying experience I have ever had! The process was very easy and I love that we went through a checklist on... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - NW Cincinnati

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 5910 Dixie Hwy, 45014, Fairfield, OH, United States

  • 15133414272
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4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.6

All reviews

(71)

3,526 reviews in the last 12 months

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Rated 1 out of 5 stars

Decision is fully credit based

Decision is fully credit based. Sat there almost 5 hrs to have my down payment jump 2k based on credit. The 7 day guarantee price through the pre approval is not valid since it's not based on a hard credit check. It's just to get you in the door by false expectations

14 May 2024
Unprompted review
DriveTime Car Sales - NW Cincinnati logo

Reply from DriveTime Car Sales - NW Cincinnati

Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.

Rated 5 out of 5 stars

Drive time literally came to my rescue…

Drive time literally came to my rescue after a day of continuous let's downs. I thought for sure the offer on the I terner was a joke and was completely surprised when I found out it was legit! The guy Dan Ross found us the best deal and made sure we knew exactly what all of our options were! Plus the warranty is almost too good to be true. I would highly recommend drive time!

10 March 2024
Rated 5 out of 5 stars

It was a very easy process

It was a very easy process. Lamonte the first night was awesome. I got there late and had to come back the next day. I can't remember that guys name but he is new and very through. I have bought many cars over my life. I have never had a sales person take the time to show me what features the car has and how to operate them. If that is a Drive time thing. That is awesome. Like my hatch can be adjusted. Who knew and I have bought several brand NEW cars from their dealerships. Like a Nissan Pathfinder. So, you guys got it going on. The manager was great. I kept them there past closing and I apprecate that so much because I had come from Indiana. So, my experience was awesome. I have spent a whole day at a dealer ship getting a car. Loved it. You got an A+ from me!

29 December 2023
Rated 5 out of 5 stars

Amazing Experience

Our experience with DriveTime NW Cincinnati branch was AMAZING! We picked the truck we wanted, the down payment was exactly what it had quoted in the “get your terms” as well as the payment. However we did add the extra warranty and gap insurance so our payment ended up being higher, which is fine and still within our budget. The sales department was awesome and made the process painless, especially after driving 4 hours from Pittsburgh. We dealt with Daniel Ross, he was professional and personable. We are extremely happy with our purchase and would definitely do business with DriveTime again!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Bravo

The entire team was wonderful! Spencer helped us out and kept a smile on his face….. despite my picky daughter when choosing a car and it being close to closing time! 5/5 stars guys! Would recommend and def go back if I ever needed another car!

18 October 2023
Unprompted review
Rated 1 out of 5 stars

2015 Silverado

I bought my 2015 Silverado from the drivetime in Cincinnati Ohio not even 3 months ago truck was in good shape which I thought now its in the shop for engine repair with a total value of $3800 not including labor cost. Also watch out for the warranty the offer for repairs trucks been in the garage for a month now with not one part approved.

16 June 2023
Unprompted review
DriveTime Car Sales - NW Cincinnati logo

Reply from DriveTime Car Sales - NW Cincinnati

Thank you for leaving your review, Josh. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

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