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DriveTime Car Sales - San Antonio Reviews 

80
TrustScore 4.5 out of 5

4.7

2890 Cinema Ridge, 78238 San Antonio, TX, US


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Rated 5 out of 5 stars

We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress... See more

Company replied

Rated 1 out of 5 stars

Get the extended warranty because you will need it. Had my Ford for 11 days, eleven days and the driver shift completely stopped working. Couldn’t drive it until I got it towed to the mechanic and fix... See more

Company replied

Rated 5 out of 5 stars

Joshua was awesome. The car I was looking for got sold over the weekend. He showed me comparable cars, and I ended up with something I loved even better. He made my buying experience easy and convenie... See more

Rated 5 out of 5 stars

Kurt was so friendly and found me the perfect SUV I was looking for based on my “must haves”. He was very attentive and helpful. He made my experience with Drive Time pleasant and welcoming. Highly re... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - San Antonio

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2890 Cinema Ridge, 78238, San Antonio, TX, United States

  • 12103424200
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4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(80)

3,542 reviews in the last 12 months

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Rated 5 out of 5 stars

Joseph was outstanding

Joseph was outstanding! He provided a friendly, open and honest and an efficient experience. I was very much appreciative!

6 January 2026
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

We are grateful to have you as a valued DriveTime customer Martin. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Mr Colt

Mr. Colt helped us get a car so fast, and very professionally.

5 January 2026
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Hello Genesis Portillo, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience

Great experience! CJ was awesome and made our buying experience go smooth. I would definitely recommend drive time and him to other people.

3 January 2026
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Thank you so much for your kind words, Christina. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great customer service and fast service…

Great customer service and fast service as well.

8 December 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Hello Anthony M, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Eric made it easy and he explained…

Eric made it easy and he explained everything in detail. He was great!

8 December 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

We are grateful to have you as a valued DriveTime customer Claudia. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Joseph was super nice

Joseph was super nice. He was helpful in finding me a car while I am going through something with my previous car. He listened to exactly what I wanted.

8 December 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

We are grateful to have you as a valued DriveTime customer Cassandra. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Joseph did a great job taking care of…

Joseph did a great job taking care of me, answering all my questions, and helping me out through the whole car buying process. He was friendly and professional. He made things easy and smooth and had me in and out pretty quick.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Eric was very welcoming and helpful and…

Eric was very welcoming and helpful and made my buying experience stressful and I'd recommend him

6 December 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Hello Lydia, Thank you so much for taking the time to review your visit at our San Antonio DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 2 out of 5 stars

I just purchased a 2020 Chevrolet…

I just purchased a 2020 Chevrolet Silverado 1500 custom for $24,000 plus interest when I got there and test drove it. One of the tires was bad. It already had one tire that did not match so they sent the truck to have a tire put on it, which took a minimum of eight hours. It came back with an off-road tire the wrong size on the back. This is ridiculous. So now I'm going to take the truck and have that tire thrown away, which was brand new just the wrong size and put the right size on it not off-road road tire. So as of right now, the truck has three different size tires on it. The salesman was awesome. The management was horrible. I tried calling to talk to somebody. No response.

15 November 2025
Rated 5 out of 5 stars

Outstanding Service from Eric at DriveTime

We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress-free. He even stayed late to make sure everything was taken care of for us. We truly appreciate his dedication and great customer service. Highly recommend asking for Eric if you’re looking to buy your next car he’ll take great care of you! We will be recommending DriveTime to everyone we know!

10 November 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

We appreciate the 5-star rating you submitted, Diana. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Eric was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Made it quick and simple

Made it quick and simple, knowledgeable. Eric made it simple. Appreciate the quickness

10 November 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Hello Ron M, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Eric was super attentive and…

Eric was super attentive and knowledgeable on what my needs on getting a quality car in an expeditious manner. I will be revisiting him when I need another car/truck/suv.

8 November 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

We are grateful to have you as a valued DriveTime customer Frank. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Eric was a HUGE help

Eric was a HUGE help! His customer service is a 10 plus, and he went above and beyond to help us with the vehicle process. He’s definitely an asset! Thank you for being kind and courteous!

8 November 2025
Unprompted review
DriveTime Car Sales - San Antonio logo

Reply from DriveTime Car Sales - San Antonio

Hello Nellie, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

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