We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress... See more
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We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress... See more
Company replied
Get the extended warranty because you will need it. Had my Ford for 11 days, eleven days and the driver shift completely stopped working. Couldn’t drive it until I got it towed to the mechanic and fix... See more
Company replied
Joshua was awesome. The car I was looking for got sold over the weekend. He showed me comparable cars, and I ended up with something I loved even better. He made my buying experience easy and convenie... See more
Kurt was so friendly and found me the perfect SUV I was looking for based on my “must haves”. He was very attentive and helpful. He made my experience with Drive Time pleasant and welcoming. Highly re... See more
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Written by the company

2890 Cinema Ridge, 78238, San Antonio, TX, United States

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Joseph was outstanding! He provided a friendly, open and honest and an efficient experience. I was very much appreciative!

Reply from DriveTime Car Sales - San Antonio
Mr. Colt helped us get a car so fast, and very professionally.

Reply from DriveTime Car Sales - San Antonio
Great experience! CJ was awesome and made our buying experience go smooth. I would definitely recommend drive time and him to other people.

Reply from DriveTime Car Sales - San Antonio
Great customer service and fast service as well.

Reply from DriveTime Car Sales - San Antonio
Eric made it easy and he explained everything in detail. He was great!

Reply from DriveTime Car Sales - San Antonio
Eric was very friendly and knowledgeable. Lots of fun and offered to cook us ribs. Great
Joseph was super nice. He was helpful in finding me a car while I am going through something with my previous car. He listened to exactly what I wanted.

Reply from DriveTime Car Sales - San Antonio
Joseph did a great job taking care of me, answering all my questions, and helping me out through the whole car buying process. He was friendly and professional. He made things easy and smooth and had me in and out pretty quick.
Joseph was patient, friendly, helpful, and professional. He did a good job taking care of my Dad as he bought a new car.
If I could give Eric 10 stars I would!
Joseph Guerra gave me what I wanted with no hassel.
Eric was very welcoming and helpful and made my buying experience stressful and I'd recommend him

Reply from DriveTime Car Sales - San Antonio
My salesman, CJ, helped put me at ease when i was nervous. Extremely friendly.
Great experience. Employees were very friendly and attentive. Great service.
I just purchased a 2020 Chevrolet Silverado 1500 custom for $24,000 plus interest when I got there and test drove it. One of the tires was bad. It already had one tire that did not match so they sent the truck to have a tire put on it, which took a minimum of eight hours. It came back with an off-road tire the wrong size on the back. This is ridiculous. So now I'm going to take the truck and have that tire thrown away, which was brand new just the wrong size and put the right size on it not off-road road tire. So as of right now, the truck has three different size tires on it. The salesman was awesome. The management was horrible. I tried calling to talk to somebody. No response.
We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress-free. He even stayed late to make sure everything was taken care of for us. We truly appreciate his dedication and great customer service. Highly recommend asking for Eric if you’re looking to buy your next car he’ll take great care of you! We will be recommending DriveTime to everyone we know!

Reply from DriveTime Car Sales - San Antonio
Made it quick and simple, knowledgeable. Eric made it simple. Appreciate the quickness

Reply from DriveTime Car Sales - San Antonio
Eric was super attentive and knowledgeable on what my needs on getting a quality car in an expeditious manner. I will be revisiting him when I need another car/truck/suv.

Reply from DriveTime Car Sales - San Antonio
Eric was a HUGE help! His customer service is a 10 plus, and he went above and beyond to help us with the vehicle process. He’s definitely an asset! Thank you for being kind and courteous!

Reply from DriveTime Car Sales - San Antonio
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