We had an amazing experience with Eric at DriveTime! He went above and beyond to help us get the vehicle we really wanted. Eric was patient, knowledgeable, and made the whole process smooth and stress... See more
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Get the extended warranty because you will need it. Had my Ford for 11 days, eleven days and the driver shift completely stopped working. Couldn’t drive it until I got it towed to the mechanic and fix... See more
Company replied
Joshua was awesome. The car I was looking for got sold over the weekend. He showed me comparable cars, and I ended up with something I loved even better. He made my buying experience easy and convenie... See more
Kurt was so friendly and found me the perfect SUV I was looking for based on my “must haves”. He was very attentive and helpful. He made my experience with Drive Time pleasant and welcoming. Highly re... See more
Company details
About DriveTime Car Sales - San Antonio
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2890 Cinema Ridge, 78238, San Antonio, TX, United States
- 12103424200
Discover DriveTime
4.7
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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The sales rep was very knowledgeable…
The sales rep was very knowledgeable and friendly.
8 November 2025
Unprompted review
Worst place ever
Worst place ever. They sold me a lemon DONT EVER BUY FROM THEM!
15 October 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Thank you for leaving your review, Emily. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
We felt at ease with the whole process
28 October 2025
Reply from DriveTime Car Sales - San Antonio
Thank you for taking the time to leave a review, Claudia! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
I bought a 2013 Fiat 500 C from the…
I bought a 2013 Fiat 500 C from the Cinema Dr location . The buying process took about 3 hours . The vehicle they delivered to me was dirty and not clean . The windshield has a chip in it the size of a dime . I have had the vehicle two days and already spending 100 plus dollars on a vehicle I just bought . Not good .
9 September 2025
Reply from DriveTime Car Sales - San Antonio
Thank you for sharing your experience with us. We do our best to ensure all vehicle are clean and ready for sale. Please DM us or contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Easy Peasy Car Buying with CJ!!
Probably one of THE BEST and easiest buying experiences we’ve ever had! Some of these car lots can get a bad rap BUT this was smooth sailing!! From pre-qualifying online to in-store…there were no surprises! We knew what our down payment and monthly payment would be.
Then for the cherry on top CJ, our sales rep, not only STAYED LATE to help us get over the finish line with the paperwork and everything that we needed to drive off the lot with our car tonight! CJ had a great personality, was easy to get along with and made you feel welcome and at ease throughout the entire buying a process. If only every car buying process had a CJ!!!
So, if you are in the market to buy a car and do not have perfect credit and want a friendly helping hand to help navigate customize, down payment and monthly payment terms that you can live with come see CJ at drive time at 2890 Cinema Ridge San Antonio Texas, 78238!!!
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
We appreciate the 5-star rating you submitted, Amanda S.. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that CJ was able to create that for you!
Thank you,
DriveTime Customer Relations
our salesman mr joseph made my buying…
our salesman mr joseph made my buying experience smooth and quick
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
We appreciate the 5-star rating you submitted, Dolores. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Joseph was able to create that for you!
Thank you,
DriveTime Customer Relations
Joesph was very informative and helpful…
Joesph was very informative and helpful through the process of purchasing this vehicle.
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
I am thrilled to hear you had a great buying experience at our San Antonio DriveTime location! Have a wonderful day!
-DriveTime Customer Relations
Eric was a great help
Eric was a great help and very knowledgeable. Got me a good vehicle at a great price.
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Hello Sebastian Alaquinez, Thank you so much for taking the time to review your visit at our San Antonio DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
First time customer here
First time customer here, they actually had a vehicle I had in mind. I was excited then paperwork was just fast and easy process.
Colt was our salesman and he was very patient and resourceful..
6 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Thank you so much for your kind words, Anastasia P. Catalan. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Talk to cj he’s the best
Cj was a very nice guy extremely helpful and considerate. Super chill too
5 September 2025
Unprompted review
Reply from DriveTime Car Sales - San Antonio
We appreciate you sharing your experience with us, Daniel Lucio. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know CJ was able to create that for you!
Thank you,
DriveTime Customer Relations
They are liars
They are liars. And watch it when you trade or pay their car off because the lied and said it was a write off on my credit which was not true. In fact they sent me a check because the dealership paid over the small amount owed. Then I tried to get another car through them they treated like crap. Ended up getting a brand new car from World Car Nissan.
11 October 2024
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Thank you for providing us with your feedback regarding your experience with our San Antonio location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
The professionalism and courtesy of all…
The professionalism and courtesy of all staff! Their honesty and mannerisms were excellent!!!! Affordability a +……Highly recommend to family and friends! Thank you DriveTime!
1 February 2025
Reply from DriveTime Car Sales - San Antonio
We appreciate the 5-star rating you provided and you sharing your buying experience with us! We love hearing that our customers feel satisfied with their DriveTime experience. We make every effort to provide high-quality customer service while creating a personalized car-buying experience for every customer. We are so happy to hear that the San Antonio team accomplished that during your visit!
Thank you,
DriveTime Customer Relations
2017 Hyundai Santa Fe
We bought a 2017 Hyundai Santa Fe SUV on August 16, 2024. On August 17, 2024, the engine light came on and we took the SUV to the Hyundai dealership here in San Antonio Texas and was told the car's engine and gears were shot, also it has an oil consumption problem. We bought this SUV from Eric the salesman who pressured us to buy the Silver rock warranty, an additional $7000.00 on top of the $17,000 price. We were told it would cover all these issues so we thought we will be ok. WRONG! We contacted SilverRock and they refused to fix it. If we pay every single payment of $282.80 for 157 payments we will have paid $45,000 dollars for a SUV that is basically worthless. We called the dealership and spoke with Eric and the manager and they too refused to do anything. We have since spoken to others who have had similar issues and SilverRock would do nothing. Save your money, go elsewhere.
16 August 2024
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Thank you for leaving your review, Michelle Newman. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Colt and Branden were the best help
Colt and Branden were the best help. I drove off knowing the car like I owned it for years. Thank you guys again and all of Drive Time for a very comfortable journey.
19 November 2024
Reply from DriveTime Car Sales - San Antonio
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Don’t trust the ratings
Get the extended warranty because you will need it. Had my Ford for 11 days, eleven days and the driver shift completely stopped working. Couldn’t drive it until I got it towed to the mechanic and fixed. CFPB has a lawsuit. They need to be looked at closer! CFPB took action against a "buy-here, pay-here" car dealer. Drive Time must pay $8,000,000 as a civil money penalty, end its unfair debt collection tactics, fix its credit reporting practices, and arrange for harmed consumers to obtain free credit reports.
19 October 2024
Unprompted review
Reply from DriveTime Car Sales - San Antonio
Thank you for the feedback Hank. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.
Very happy
We had a great salesman, I believe his name is Joseph Guerra. He showed me the cars that were accessible for my budget. He even went as far as getting me an extremely affordable insurance coverage. To me that was over the top!!
Kudos to this gentleman. I hope he gets some recognition for his hard work. Thank you sir for all your help. I’m very happy with my Ford Ecosport SE
10 August 2024
Very helpful and knowledgeable..had…
Very helpful and knowledgeable..had patience and very sweet..thanks Sadallie ..left with what I was looking for!!
28 July 2024
Great experience great customer…
Great experience great customer service, CJ was the best.
8 June 2024
The car ran hot and I will be returning…
The car ran hot and I will be returning the car first thing Monday morning
31 March 2024
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