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DriveTime Car Sales - St. Paul Reviews 

45
TrustScore 4 out of 5

4.1

1145 Viking Dr E, 55109 Maplewood, MN, US


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Rated 4 out of 5 stars

My appointment was at 2:00 p.m. I arrived at 11:00 a.m. and they started the process of helping me get into a good vehicle with no complaints about being early. Pete, the salesperson, was patient duri... See more

Rated 5 out of 5 stars

Tex is pretty great. He was very attentive and thorough. I appreciated the personable attention that he provided. We definitely recommend him. .

Company replied

Rated 5 out of 5 stars

Our sales rep Peter Pressnall was amazing. He was honest transparent and a complete joy to work with. He understood our families needs and wants and made it happen. I will recommend this place to ever... See more

Rated 5 out of 5 stars

We were shopping for SUV for 2 weeks after a deer took out our previous one. We shopped all over the cities and part of WI. I am so happy we found DriveTime, they had the Jeep Cherokee we were loo... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - St. Paul

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1145 Viking Dr E, 55109, Maplewood, MN, United States

  • 19522296499
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4.1

Great

TrustScore 4 out of 5

45 reviews

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Replied to 97% of negative reviews

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4.1

All reviews

(45)

3,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Weston Stuedle was very helpful and…

Weston Stuedle was very helpful and made me feel very comfortable with the process of buying a car. Kudos to him!

5 September 2024
DriveTime Car Sales - St. Paul logo

Reply from DriveTime Car Sales - St. Paul

We're grateful to have you as a valued DriveTime customer, Wendy Shinn. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tex and Dwayne!

Tex and Dwayne from the St Paul location were terrific to deal with and get me into a reliable vehicle within my price range, without making me feel like they were stretching me thin. They kept the options realistic and Dwayne was very thorough with the paperwork process to make sure everything was processed quickly and efficiently! These individuals do not get enough credit for what they do and the time they commit to helping people who need reliable transportation in the upper Midwest. Seriously, ask for Tex or Dwayne when stopping in and you won’t be disappointed! (They’re also insanely funny and good at cracking a good joke.)

Thank you guys! I couldn’t be happier.

18 July 2024
Rated 5 out of 5 stars

It’s absolutely worth trying

I was Leary at first because I don’t have the best of credit at all, but Tex assured me that he would do his best to get my leaving out in a vehicle and he did just that and it’s a low mileage 2019 Nissan Sentra. He was professional, non-judgmental and dedicated in helping me and I absolutely would tell anyone to go there for themselves I’m sure they won’t be dissatisfied.

16 April 2024
Rated 1 out of 5 stars

Do not go here

So I bought a car from this location I was never told the total price of the interest. I was telling the sales guy Gil how I got ripped off by carhop and they proceed to rip me off. I am now stuck paying principle of 19,000 and another 19,000 in interest this place is worse then car hop. Please do not shop here I am paying over 40 grand with all the fees for a 2014 ford escape. I was under the impression that the interest was included in the 19 grand they were already charging me

16 February 2023
Unprompted review
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Reply from DriveTime Car Sales - St. Paul

Thank you for the feedback Brandon. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.

Rated 5 out of 5 stars

Great service!

The entire experience from start to finish was amazing. I was greeted as soon as I walked in the door and was taken care of immediately. Each step of the way the team explained my options and they made sure I was happy with the process (and my purchase).

11 November 2023
Rated 5 out of 5 stars

Great Vehicles, Honest Price Online, Friendly No Pressure Sales!

We were shopping for SUV for 2 weeks after a deer took out our previous one.
We shopped all over the cities and part of WI.
I am so happy we found DriveTime, they had the Jeep Cherokee we were looking for with low miles, looked and drives like a new Jeep.
The down payment and payments were as advertised on their website, Zero pressure and relaxing process, My wife and I would highly recommend Jack and David to anyone!
DriveTime is Legit and Ethical! A+

9 November 2023
Rated 5 out of 5 stars

Great service and great poeple.

The drive time car lot was the best car buying I have had. It was great the whole time I was looking at cars and picked the one I wanted. Buying the car was great and fast. Friendly service and great people work there

28 October 2023
Unprompted review
Rated 5 out of 5 stars

The customer service at the Maplewood…

The customer service at the Maplewood DriveTime is amazing. Doesn't matter if you have an appointment or not, Your greeted the moment you walk in the door. And everyone is so helpful. I went 2 days in a row. And got my new vehicle with ease. I will return in the future. They are very knowledgeable about the cars thwy have.

21 October 2023
Rated 5 out of 5 stars

Thank you

I just wanna give a thanks to Tre for being so patient & very supportive through this whole process !! And also thank you Jake and Michael for finishing off my sale. I LOVE MY CAR

15 October 2023
Unprompted review
Rated 1 out of 5 stars

This is a follow up from my previous…

This is a follow up from my previous review. Me and my husband worked with Cody who was a nice guy, sold us a 2016 Impala that appeared to be a solid vehicle. 1 week later we found out the car needed a new transmission which I’m sure they already knew and it made us feel used and cheated. We could have went elsewhere as we had several offers from other credible dealers, but decided on Drive Time as it was in close proximity to our home. We went back to the dealer and informed that “it was not their issue “ and instructed us to reach out to the warranty company. I have now been without my vehicle for 3 day’s waiting for it to get fixed at the shop which has been extremely stressful with trying to get to work. I will definitely not recommend going to Drive Time unless you bring a scanner, lift, and certified mechanic to be able to check it out! Worst car buying experience ever! All they do is respond with the same generic message when you leave a bad review. What? No customer service or satisfaction anymore? Wow! Don’t even waste your time responding to my review unless it’s from an actual person who actually cares about their customers!

14 May 2023
Unprompted review
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Reply from DriveTime Car Sales - St. Paul

Thank you for leaving your review, Erin. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

It was a fun experience

It was a fun experience! Lots of laughs, they work amazingly together! Mike and Troy were both great. Very nice experience, I could not ask for anything else, they were truly amazing!

4 April 2023
Unprompted review

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