My appointment was at 2:00 p.m. I arrived at 11:00 a.m. and they started the process of helping me get into a good vehicle with no complaints about being early. Pete, the salesperson, was patient duri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tex is pretty great. He was very attentive and thorough. I appreciated the personable attention that he provided. We definitely recommend him. .
Company replied
Our sales rep Peter Pressnall was amazing. He was honest transparent and a complete joy to work with. He understood our families needs and wants and made it happen. I will recommend this place to ever... See more
We were shopping for SUV for 2 weeks after a deer took out our previous one. We shopped all over the cities and part of WI. I am so happy we found DriveTime, they had the Jeep Cherokee we were loo... See more
Company details
About DriveTime Car Sales - St. Paul
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1145 Viking Dr E, 55109, Maplewood, MN, United States
- 19522296499
Discover DriveTime
4.1
Great
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst experience ever!!
Worst experience ever!!! They sold me a lemon, the customer service people were clueless, and the real down payment was a lie. After putting $1800 down my car is having engine and transmission problems, and I have to be inconvenienced further and pay for a rental car upfront. THIS IS ABSURD!
13 February 2023
Reply from DriveTime Car Sales - St. Paul
Hello Al,
I sincerely apologize you are experiencing mechanical concerns with your vehicle in addition to the frustration with the rental.
Please know that all our pre-owned vehicles are inspected prior to the sale in an effort to prevent situations like these. While they undergo an initial inspection in order to ensure that it meets our quality standard, there are instances in which mechanical malfunctions may occur post-sale. To alleviate the potential impact on our customers, each of our vehicles includes the initial 30-day/1,500-mile Limited Warranty, as well as the Vehicle Service Contract that we offer as an optional add-on. The coverages we offer include Rental Reimbursement for every 8 hours of labor at a daily rate of up to $30/day up to $300 per breakdown on Covered Components.
That being said, we want to apologize once more for any inconvenience this situation had caused. If you have any questions regarding warranty coverage, please contact our warranty partner, SilverRock, at 877-584-3848.
Respectfully,
DriveTime Customer Relations
Justin deibert thank you.
I want to thank the team, but mainly Justin deibert for all the time information and patience he gave even stayed two hours after to make sure I finally got what I needed. I am truly grateful.
Thank you.
10 January 2023
Simple
I applied online for my terms arrived filled out the paperwork and there was no hidden fees no bait and switch it was all upfront and simple and too the point.
9 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.