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DriveTime Car Sales - Temple Reviews 

36
TrustScore 4.5 out of 5

4.3

4715 S General Bruce Dr, 76502 Temple, TX, US


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Rated 1 out of 5 stars

You may be able to drive off the lot with your vehicle but dont expect to go far. My vehicle broke down 10mi away from the store because there was no oil in the engine and my serpentine belt shredded... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with my representative Devin as he never gave up on me. Experian Credit had my wrong E-mail, phone number, and address. I sent them three letters of their information was incorrect... See more

Rated 5 out of 5 stars

The staff were very helpful and patient in my process. I loved the customer service

Rated 5 out of 5 stars

I was in shock when the extremely helpful salesman (at the Temple Texas) found me outside the store and told me that I needed to return inside to sign the contract for my new to me truck. It seemed... See more


Company details

  1. Used car dealer
  2. Auto market
  3. Car dealer
  4. Car finance and loan company

About DriveTime Car Sales - Temple

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 4715 S General Bruce Dr, 76502, Temple, TX, United States

  • 12547424141
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4.3

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 94% of negative reviews

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4.3

All reviews

(36)

3,156 reviews in the last 12 months

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Rated 1 out of 5 stars

You may be able to drive off the lot…

You may be able to drive off the lot with your vehicle but dont expect to go far. My vehicle broke down 10mi away from the store because there was no oil in the engine and my serpentine belt shredded into spaghetti. Sales respresentatives don't know what they are selling other than basic info about the vehicles. The vehicles are not cleaned or checked for basic fluids or any kind of routine checkups. There ability to sell pos vehicles with smiles on their faces should be studied. Their inventory should be checked by professionals not hacks. We all know its a used car lot but that doesn't mean you have to sell absolute shit.

31 August 2026
Unprompted review
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Reply from DriveTime Car Sales - Temple

Thank you for leaving your review, Joshua. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Nickola

This was a great associate who was timely and informative, as thorough as a school bus inspection. Thank you Nickloa!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I will never go anywhere else to buy a…

I will never go anywhere else to buy a car!!! It was the best experience ever with a car dealership. Came in, was welcomed, test drove the car I came in to look at, approved, $0 down, signed and on my way home all in 1 hour!!! Temple, TX

8 February 2026
Rated 5 out of 5 stars

Extremely easy to work with!

It was extremely easy to work with DriveTime. I was in and out quickly, and my salesman made sure I found a vehicle that met my needs and that I am very happy with. Happy to recommend them to everyone I know.

7 January 2026
Rated 5 out of 5 stars

I was so impressed with my…

I was so impressed with my representative Devin as he never gave up on me. Experian Credit had my wrong E-mail, phone number, and address. I sent them three letters of their information was incorrect which caused me to wait 3 months before they corrected my files. My last letter was to management and my Freeze was released. I finally got the vehicle I had requested. Devin's management assisted in resolving my problem. I am 80 years young and a Viet-Nam Veteran. Thanks Devin! This finally happened on 12/26/26.

26 December 2025
Rated 5 out of 5 stars

Patient

Great service, Jeremy, Devin and Nickola where great

25 November 2025
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Reply from DriveTime Car Sales - Temple

Hello Paula Grubercustomer, Thank you so much for taking the time to review your visit at our Temple DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Got in and out & was so helpful during…

Devin Leveston Got us in and out & was so helpful during the entire process love him down!

21 November 2025
Unprompted review
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Reply from DriveTime Car Sales - Temple

We are grateful to have you as a valued DriveTime customer Kaylee. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Devin who did all the paperwork was…

Devin who did all the paperwork was excellent. Not being smart phone savvy he walked me through it.

22 November 2025
DriveTime Car Sales - Temple logo

Reply from DriveTime Car Sales - Temple

Hello Andrew Wilson, Thank you so much for taking the time to review your visit at our Temple DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

Waste of time and gas!

Looked online and got pre-approved .. They called and set up appointment for the temple location saying that’s where the car I was wanting to buy was . Drove the hour to get there and the car is in shreveport Louisiana asked if they could bring it to Texas and they said no … why make me drive an hour from home for no reason . To try and convince me to buy a more expensive vehicle that I don’t even want …
When I mentioned I wanted the same price as listed online and then all of a sudden we wasn’t worth there time .

28 April 2025
Unprompted review
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Reply from DriveTime Car Sales - Temple

Thank you for providing your feedback. Although we were unable to help you find a car that fit your needs, please know we get new inventory every day. We encourage you to keep checking DriveTime.com for the car you want or reach out to your local dealership so they can be on the lookout for specific vehicles.

Rated 1 out of 5 stars

Lots of missing parts on car..some I…

Lots of missing parts on car..some I could see...did not find others until later..anyone buying a car there should check it over really good...they aren't going to tell you...will never do business there again

18 January 2025
Unprompted review
DriveTime Car Sales - Temple logo

Reply from DriveTime Car Sales - Temple

We appreciate you taking the time to comment. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Great Customer Service! No pressure!

Walked in ready to get a new vehicle. Nervous. Skeptical. And left with keys and car and in love with my new whip !
It was seamless and painless. Excellent recommendation of a vehicle , let me test drive it, the paperwork and process was no hassle . Amazing! I couldn’t be happier ! Thank you !!

1 March 2025
Unprompted review
DriveTime Car Sales - Temple logo

Reply from DriveTime Car Sales - Temple

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Devin livestock here at the temple…

Devin livestock here at the temple location was a great help and was very patient with us. Great customer service this place has.

22 February 2025
Unprompted review
DriveTime Car Sales - Temple logo

Reply from DriveTime Car Sales - Temple

We appreciate the 5-star rating you submitted, Jerry. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Devin was able to create that for you!

Thank you,

DriveTime Customer Relations

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