You may be able to drive off the lot with your vehicle but dont expect to go far. My vehicle broke down 10mi away from the store because there was no oil in the engine and my serpentine belt shredded... See more
Company replied
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See what reviewers are saying
I was so impressed with my representative Devin as he never gave up on me. Experian Credit had my wrong E-mail, phone number, and address. I sent them three letters of their information was incorrect... See more
The staff were very helpful and patient in my process. I loved the customer service
I was in shock when the extremely helpful salesman (at the Temple Texas) found me outside the store and told me that I needed to return inside to sign the contract for my new to me truck. It seemed... See more
Company details
About DriveTime Car Sales - Temple
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
4715 S General Bruce Dr, 76502, Temple, TX, United States
- 12547424141
Discover DriveTime
4.3
Excellent
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Speedy process
Speedy process. Salesperson and sales manager very knowledgeable and patient
7 February 2025
Reply from DriveTime Car Sales - Temple
We appreciate the 5-star rating you submitted, Laurie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Temple dealership was able to create that for you!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Temple
Thank you for taking the time to share your DriveTime experience. We love to hear that our sales staff provided a great car-buying experience for you at our Temple DriveTime!
Thank you,
DriveTime Customer Relations
From the very first phone call with my…
From the very first phone call with my agent DaVon was great...The store in Temple Tx went above and beyond for me...DeVon communicated with me the whole time ...he made it very easy and understanding for me...I just wanted to say thank you for my new vehicle..I Love it...💞And thank u DeVon for caring...I'm going to send everyone to Team Temple
26 October 2024
Reply from DriveTime Car Sales - Temple
Thank you for leaving your review, Sara. We love hearing that you were pleased with your experience at Temple DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Casey was absolutely amazing and did…
Casey was absolutely amazing and did everything she could do to get me in the car I wanted it was the best car buying experience I could have ever imagined
19 October 2024
Reply from DriveTime Car Sales - Temple
Thank you for taking the time to leave a review, Jyme! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
10/10
10/10 - Highly satisfied with all the help and patience Ms. Tanycka had with me and my family!
3 July 2024
Came in and we worked with Eli very…
Came in and we worked with Eli very professional and he went over and beyond to get us in a vehicle that we wanted I truly thank God for him and his patience with me
6 March 2024
Unprompted review
Got me in & out fast!
Devin was a great help got me in & out fast and will little hassle!
23 February 2024
Great…
They’re fast and easy great customer service. Helped get me in a car without and hassle
21 February 2024
Unprompted review
The price was fair and the down payment…
The price was fair and the down payment was reasonable. The staff were helpful before and during purchase but when I had issues within the first two weeks, they are too busy to help. When you purchase a vehicle there please go beyond their checkoff list and check everything! I didn't check to see if the driver seat panel was broken and by the time I got home it was almost completely off. I blame myself and now will have to pay to have it fixed myself. The 2nd week I wanted to take the grandkids out only to find out we can't use the 3rd row seating because I didn't check to see if the 2nd row seat was in working order to access the 3rd row so now we can't use the 3rd row because the 2nd row seat doesn't fold up. The "warranty" they sell tries to send me to Firestone who says they can't fix it because that is not what they do. I tried calling Drivetime to see if there was anything or anywhere they knew that would help me but they were too busy to talk to me.
22 December 2023
Unprompted review
Reply from DriveTime Car Sales - Temple
Thank you for leaving your review, Denise. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please
call our Customer Relations Department at (888) 290-0148.
I was in shock when the extremely…
I was in shock when the extremely helpful salesman (at the Temple Texas) found me outside the store and told me that I needed to return inside to sign the contract for my new to me truck.
It seemed as if I didn't meet the criteria for the purchase. Somehow he made it happen. I am so grateful for all the effort that he made.
7 October 2023
Kelani was great sales person!!
Kelani was great sales person!!! We ran into a snafu with my other car that I paid off and he ironed out the kinks for me to get the vehicle I wanted. I will be coming back to deal with him.
16 August 2022
Awesome....I had the best experience in…
Awesome....I had the best experience in buying a car. Tyree and Tanycka were very professional and helpful. Their customer service was excellent.!!
25 May 2022
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