Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I swear to god this works

I swear to god this works. I was so worried at first! But they helped me find a car within my budget and i love it! This is not a scam. They go through everything with you and they drop the car off too! No issues on the car very helpful people you will not regret this decision!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Totally stress free. Friendly. They found me a car within hours of speaking with someone. And they deliver right to you. Smooth process from start to finish. Highly recommended. Thanks guys!

13 March 2024
Unprompted review
Rated 1 out of 5 stars

SUPER skeevy and dishonest

Steve's "partner" Meena ran two hard credit checks without permission and was trying to get me financed for a vehicle that was $30,000 more than I told her was able or willing to spend. This was in February. I reported this to Steve when he reached out to me and he brushed it off. It's 3 months later and he had the audacity to reach out again and try to sell me another vehicle. I didn't leave a review before even though I was annoyed, but now he gets a one star review because he clearly doesn't listen to feedback.

6 February 2024
Unprompted review
Rated 1 out of 5 stars

They Scammed me

They asked me for my name and Drivers lisence. Even before started saying anything, I said please do not submit any credit application or hard check on my credit.
I wanted to see if you guys have something in stock that I am looking for. Despite requesting not to check hard check my credit, they did. Even before they gave me any option for cars or showing me any car. I found out 1 week later. I received a text saying pre-approved. I was like, I didn't even choose any car or I didn't ask for check my credit. I asked the guy why did you submit hard check on my credit????
He was like this is our regular process.
I sent a text to Steve on his Instagram account, asking why they do it. He said he will get back to me with an answer. Never get back to me.
Please know your rights and never ever buy from these guys.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Pressuring people

Applied online, the next day I had 5 texts and 3 phone calls. Told them that I was waiting on an answer from a dealership and the woman kept pushing that Chelsea would have a better deal for me. Got another text this morning asking if I contacted this Chelsea woman after I told them more than once that I was waiting. They told me I was pre-approved with only my name and the name of my employer. Seems like a scam. And they like to pressure people.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

don’t buy from these guys

don’t buy from these guys, They hounded my husband to buy a vehicle, was told interest rate was 6% turned out it was 8%. Said they would pay for extra warranty if my husband bought the truck, but instead was put on the loan.. Then promised a $500 bonus if he signed for the truck that day. Never recieved it. Anytime we had questions or try to get the welcome bonus they would text and say “we’re in a meeting” and that happened quite often only after buying the truck. Also the truck got delivered with just a quarter tank of gas, and ALOT of scratches that was not shown to us through pictures. Was also told they would reimburse for the gas and never did. STAY AWAY FROM THIS COMPANY

21 October 2023
Unprompted review
Rated 5 out of 5 stars

You dont get what you want.you get what you didnt know you wanted soo badly

Unfortunately, I experienced a significant car accident on Monday which resulted in the loss of my Denali with 1,490,000 kilometers without any prior issues. Due to the serious injuries I sustained, I am currently unable to search for a new vehicle. However, through the remarkable problem-solving skills and prompt action of Steve and his partner, I was able to acquire my new Denali by Friday, which turned out to be perfect. This experience taught me that sometimes we end up receiving what we didn't know we wanted, but actually deeply desired.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

My suvReviws

I thought he, they were , knowledgeable, friendly, like talking to a good friend!I felt like this is just what I was looking for in a car!!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Driving with Steve, the man gets the job done!

From the time I saw the ad to filling out the information and speaking with driving with Steve the experience that I had was easy fast Painless. Once again, thanks to driving with Steve and James Morgan from new roads, Newmarket Ontario. If you’re ever looking for a vehicle, get a hold of driving with Steve he’ll put you with the right people to get the job done.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Gratification

Thank you Steve once again. I really appreciate it. For people who have bad credit, we still have hope, thanks to Steve. Excellent customer service and very professional.

24 February 2024
Unprompted review
Rated 2 out of 5 stars

Mixed Feelings



Entering the realm of vehicle purchasing amidst financial constraints and a failing car can be daunting. However, hope flickered when I discovered "Driving with Steve" at Paragon Auto Mall, encouraged by positive reviews of Steve's assistance.

The process began smoothly, with General Manager Tosh offering timely support and the dealership's inviting atmosphere providing a reassuring backdrop. Despite lingering nostalgia for my previous car's features, the test drive of the Nissan 2023 Rogue impressed me with its sleek design and performance.

Receiving approval for the purchase brought immense relief, and the warmth and hospitality on pick-up day enhanced the experience. However, my elation turned to dismay upon discovering discrepancies in the paperwork, leaving me with unexpected financial burdens.

While Paragon Auto Mall initially seemed promising, the unforeseen challenges left a bitter taste. As I navigate through this situation, I can only hope to manage the payments effectively.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Everyone was very helpful and patient…

Everyone was very helpful and patient (i was pretty indecisive of what i wanted) but they ened up getting me into a 2018 ram that i am very happy with also they helped me with a few other hurdles i had to get over to get things rolling

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Con Artists at work!

Anyone who gives them their actual SS number deserves what they get. NEVER give this out. They have asked me numerous times for mine. I gave them a completely bogus number and they have since given me so many "valid" reasons why they need my actual SS#. Stay local, shop local, buy local!

3 February 2024
Unprompted review

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