Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't do it

Don't do it, very pushy wanted me to sign for a $30,000 car in less than a day, calling from several different phone numbers then when I told them no I was told to I wasn't curtious because they make commission!!! Oh and they did a credit check without asking me, I think they need to learn about being curtious!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Proud & Happy owner 🚗

I couldn't be more happy with my purchase and Steve's help. Friendly and speedy service.
He directed me to the right financer and now I'm a proud owner of a 2017 Chevy Trax SUV, thx again Steve🙂

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Had a wonderful experience with steve and his team. I thought it was gonna be hard to get a vehicle but they helped me every way they can and I now drive my dream car! Thanks steve!! 🥰👍

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Driving with Steve is the best thing that could have happened to me in my family

First of all, Steve made it real nice and easy for me. When I explain to him my situation he let me know. Don’t worry everything‘s gonna be all right and that he got me. He said he would make sure I get in a vehicle and I got the vehicle For my son who is totally disabled and I’m grateful for that thank you Steve. I do have a few people coming your way soon. 😘🥰❤️💕💙🤗

23 July 2024
Unprompted review
Rated 5 out of 5 stars

It was easy and also best ..

It was easy and also best ... Drive with Steve his one in a millions. You need any kind or type of cars, suv, truck, I think you should go look for drive with Steve he will definitely give you your taste...

25 July 2024
Unprompted review
Rated 5 out of 5 stars

100 stars!!

had a wonderful experience with Steve and his team! they were quick to reach out to ask what I'm looking for. my credit is not the best and I've tried multiple car lots but they always asked for a huge downpayment which I dont have so I'm glad I found steve because they were able to get me into a beautiful 2016 ford focus in just a couple days and i couldn't be more thankful to them! they really did everything they could to help me find a car in my budget! i would give them 100 stars if I could thanks steve!!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Do not wait! Call Driving with Steve

I had owned a couple of fixer uppers back to back. It was suggested I try Driving with Steve. Because of my present financial situation, I thought all avenues were closed to me. I jumped right in and was introduced to Avery.
It was a painless, pretty quick approval. Fits my budget and is not crazy Avery raised the bar 💥. Outstanding service. Entrance and beyond when my car was delivered to the wrong dealership. Did whatever it took to get me my 2019 Chevy Malibu LT 4 DR 😍 on the promised date. Avery fulfilled my impossible dream. Bravo 👏🏻

9 April 2024
Unprompted review
Rated 5 out of 5 stars

The salesman worked very hard all dsy…

The salesman worked very hard all day to get me into my new car. He was efficient, friendly and genuine. I will refer everyone I meet who is looking for a car to him at 902 Auto in Dartmouth, NS and to Drive with Steve.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

So wish I could give less than one…

So wish I could give less than one start. If you can go shopping yourself do it. I could hear the circus music play every time I talked to these people. Over priced and really useless. Any savings you would get if you shop yourself goes into Steve's pocket. Like I said if you can't physically shop yourself well your stuck with these incompetent people. If you can actually go shopping you should. I'm sure they have stuck their sales team in a clown car or two.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service!! Do not recommend!!!

Terrible service from Chelsea and Brittany. I expressed needing a vehicle immediately. Reassured me several times they would find one. Tried to discourage me to look elsewhere saying another approval would deduct 20 pts off my credit score. Never gave permission to do initial credit check. They did not return my call. Yet send me photos of possible cars without prices. No answer to get prices. When Chelsea finally answered she was rude and hung up on me bc she was in a meeting. I told her I was done. She came back with they would no longer do business with a disrespectful person. No problem....I'll take my 20-30k cash elsewhere!!!!! I would give zero stars if I could!!!

11 June 2024
Unprompted review
Rated 5 out of 5 stars

A great company

They were great! I was found an affordable car within the week. No really feat as I have a consumer proposal on my credit history. Frank was the employee who I dealt with and went above and beyond what I was expecting. I highly recommend this company if you're having trouble finding a new vehicle.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Steve put me in touch with a dealer…

Steve put me in touch with a dealer that had the exact vehicle I was after. It was a trade in with low mileage at an affordable price. Thank you so much for finding and putting me into such a sweet ride! 🙂👍🚘

22 May 2024
Unprompted review
Rated 5 out of 5 stars

My experience was super easy

My experience was super easy, the salesman listened to what I was looking for and put me in a rogue, fell in love. He arranged all the financing and had the insurance broker on site for when I came and picked it up. They even picked me up for my initial test drive. Everyone was super friendly and patient. Would totally recommend Driving with Steve to anyone

30 April 2024
Unprompted review

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