Drømmeland A/S Reviews 

5,169
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

UPDATE: Corporate calls this "serving all customers fairly." Reality: The manager ignored a family with a baby to chase an easy sale, told us to "try pillows yourself," and still made us wait after... See more

Company replied

Rated 5 out of 5 stars

We bought our bed at the Frederiksberg store, and the whole experience was excellent. The staff member who helped us was very patient, answering all our questions even when we changed our minds a fe... See more

Company replied

Rated 5 out of 5 stars

Alan went above and beyond to get our pillows to us because of PostNord ineptitude. We ended up getting two (and returned the extra one) but the customer service was exceptional. The mattress is also... See more

Company replied

Rated 5 out of 5 stars

We came in to buy a bed frame after moving to Denmark from the U.S. We were greeted by the most friendly employee! He was happy to speak English with us, offered us a lovely cup of coffee, and helped... See more

Company details

  1. Bed shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Linen Shop
  5. Mattress Shop

Written by the company

Drømmeland er Danmarks største sengespecialist. I vores butikker har vi uddannede sengerådgivere og Danmarks største udvalg af de bedste sengemærker på markedet. Du sover 1/3 af dit liv, lad Drømmelands sengeeksperter hjælpe dig med at sove godt. Vores vision er at få Danmark til at sove bedre. Vi kan tilbyde soveløsninger skræddersyet efter din krop og dine behov. Kom ind til os og få god rådgivning - det er dit første skridt mod en god nats søvn.

Drømmeland A/S

Written by the company

Nem og fleksibel finansiering
Hos Drømmeland har du mulighed for at finansiere din nye seng og tilpasse den månedlige betaling til dit budget. Når du har fundet et månedsbeløb, der passer dig, kan du se, hvilke muligheder du har inden for den valgte ramme. Måske er der plads til at opgradere sengen med en gavl, vælge en ny dyne eller gå efter den seng, du drømmer om. På den måde kan du finde en samlet løsning, der passer til både dine ønsker og din økonomi. Finansiering tilbydes på gældende vilkår og efter kreditgodkendelse.
Vi leverer altid gratis til kantsten
Mange af vores produkter er ikke just små - vi har derfor gjort det nemt for dig at få den leveringsløsning du har brug for. Til kantsten er gratis, men du kan altid vælge at tilkøbe følgende services: Indbæring i et valgfrit rum Indbæring og samling af sengen Indbæring, samling og bortskaffelse af den gamle seng.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,169)

635 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service in Frederikssundsvej

Great product matres, high quality. Very pleased.

7 March 2025
Drømmeland A/S logo

Reply from Drømmeland A/S

Hi Konstantin

Thank you so much for your great review! 😊

We’re really happy to hear that you’re pleased with your new mattress and that the quality lives up to your expectations. At Drømmeland, we wish you many years of great and refreshing sleep on your new mattress! 😊

Best regards,

Marcus
Team Drømmeland

Rated 5 out of 5 stars

Perfect bed

Perfect bed, order, delivery, assembly and sleep 😅

8 February 2025
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Hi Patryk,

Thank you so much for your great review!

Congratulations on your new bed – we’re glad to hear that everything, from the order to delivery and assembly, went as smoothly as it should. We hope your new bed brings you many years of great sleep! 😊

Best regards

Marcus
Team Drømmeland

Rated 5 out of 5 stars

The best shopping experience ever

Morgens is very very patient and very professional 👍👍👍👍👍 to help me with finding the right madras for me. Even though I am really a headache customer.
I have very bad back problems for many years. I tried to have a good madras from the shop . He is very thoughtful and very professional and very helpful for helping me change the madras until I get the right madras. I really appreciate his service. And I am the most trouble customer. But I have no complaints but Trust this shop because they have such amazing people work in the shop.

11 October 2024
Rated 1 out of 5 stars

I am very unhappy with the service I…

I am very unhappy with the service I received at the Kolding department. It was a lot of chaos and mis-management for my order. While my order included a full bed package with everything listed in detail in my purchase list, they made me wait for my duvet, duvet cover, mattress cover and pillow covers for two entire months. They asked me to go to the store several times for clarification of what my order included and I did so. They postponed the delivery date 4 times and in the end, just one day before the delivery, they called and said there is some misunderstandings with them regarding my order. Finally, after a long session of calling different colleagues to see what the hell has happened to my order, I had to cancel these things to not get more headaches. I am happy with the bed itself as I chose it with careful considerations; but the service I received definitely deserves a Zero-Star evaluation. So, I do not recommend them at all!

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Very bad customer behavior

We have been in Ishøj now to buy a bed. The seller ignored us so badly. We waited 15min but he even didn’t ask what we want. We left the shop but we are wondered how bad a service could be in a shop suppose to sell quality beds. The seller should behave differently. They lost a customer that suppose to pay around 30k kr. With bad customer service and ignoring attitude.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Comfortable bed & good delivery service

Comfortable bed and good service with staff moving the bed components to my apartment.

23 December 2023
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Bryce,

Thank you very much for your feedback. I'm glad to hear you were satisfied with the service provided. I look forward to any future interactions and hope to continue meeting your expectations.

Best Reggards
Max

Rated 5 out of 5 stars

Super god service

Super flink ekspedient og fin kvalitet på varer

15 March 2024
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Lars

Simpelthen! Tak fordi du tog dig tid til at sende roser vores vej!

Mvh Max

Rated 2 out of 5 stars

Mattress wrong size - no response

Ordering was easy, the wait time for delivery very long. The delivery team were great and assembled the bed quickly. We all realised the mattress was the wrong size and obviously too small and very poorly made in the ordered colour. This was packed at the factory. It has now been two weeks and I have heard nothing about how they plan to address it. Not recommended.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Quality

We came in to buy a bed frame after moving to Denmark from the U.S. We were greeted by the most friendly employee! He was happy to speak English with us, offered us a lovely cup of coffee, and helped us to find exactly what we were looking for. He then advised us on which mattress protector to select, placed our order, described what would happen when it was delivered, and recommended a fantastic lunch spot. There were plenty of customization options for the bed frames and several price points to choose from. The delivery folks were very pleasant to interact with and the bed frame seems to be of good quality. I definitely recommend Drømmeland in Birkerød!

19 August 2023
Rated 5 out of 5 stars

Super satisfied

Bought a continental bed from Drømmeland 6 weeks ago and had it delivered yesterday. Bought it with a great discount at their sale, making it well worth the wait. 15 minutes after the delivery guys parked outside the house the bed was up an assembled in my bedroom - they were super nice and quick. The bed itself lives 100% up to my expectations. Overall I am super happy about this purchase.

11 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look