UPDATE: Corporate calls this "serving all customers fairly." Reality: The manager ignored a family with a baby to chase an easy sale, told us to "try pillows yourself," and still made us wait after... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
UPDATE: Corporate calls this "serving all customers fairly." Reality: The manager ignored a family with a baby to chase an easy sale, told us to "try pillows yourself," and still made us wait after... See more
Company replied
We bought our bed at the Frederiksberg store, and the whole experience was excellent. The staff member who helped us was very patient, answering all our questions even when we changed our minds a fe... See more
Company replied
Alan went above and beyond to get our pillows to us because of PostNord ineptitude. We ended up getting two (and returned the extra one) but the customer service was exceptional. The mattress is also... See more
Company replied
We came in to buy a bed frame after moving to Denmark from the U.S. We were greeted by the most friendly employee! He was happy to speak English with us, offered us a lovely cup of coffee, and helped... See more
Drømmeland er Danmarks største sengespecialist. I vores butikker har vi uddannede sengerådgivere og Danmarks største udvalg af de bedste sengemærker på markedet. Du sover 1/3 af dit liv, lad Drømmelands sengeeksperter hjælpe dig med at sove godt. Vores vision er at få Danmark til at sove bedre. Vi kan tilbyde soveløsninger skræddersyet efter din krop og dine behov. Kom ind til os og få god rådgivning - det er dit første skridt mod en god nats søvn.
Written by the company

Vadstrupvej 71 -73, 2880, Bagsværd
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both visits in Drømmeland were a wonderful experience. The wide selection of bed and accessories allowed me to find exactly what I was looking for and the staff were very helpful.
Also price wise they are quite fair and provide a sweet enough deal for you to wanna come back next time.

Reply from Drømmeland A/S

Reply from Drømmeland A/S
Great service. We bought Nexus bed and we are very satisfied. Many thanks to the salesmen Alan Corfixen (shop in Amager) he offers always the best. 💪👍

Reply from Drømmeland A/S
There was an extremely long waiting time for the order (simple bed frame) to arrive - almost one month, although the delivery time stated on the web was 5-12 working days...
But the dialogue with the company was pleasant and the employees helpful. I received an apology and a free protective mattress from them, which I appreciate.

Reply from Drømmeland A/S

Reply from Drømmeland A/S
Good and friendly advice from the sales team in the store. Always well updated upon arrival of the item and delivery by the crew. I can only recommend the store. Thank you! Jerome L.
Super god betjening er så glad for vores elevationssenge/madrasser
The service and the delivery was poor but the bed i ordered is perfect.

Reply from Drømmeland A/S
Got all the help we needed in the store from a very well informed employee. He recommended the best option for us within our budget. The bed was delivered within the timeframe promised. Totally recommended!
Best continental bed I ever slept in. And I’ve been in many hotels around the world! Highly recommended!
Super personlig og professionel betjening
meget land leveringstid samt alt for stort disposition
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.