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Company details

  1. Photography Service

Written by the company

DroneBase dal 2012 è Leader sul mercato Italiano ed Europeo nella Produzione e Vendita di Droni Industriali per Videosorveglianza, Termografia, Ispezione, Lidar, Fotogrammetria e Delivery. Sistemi Mesh e Connettività 5G per flotte di Droni


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

What truly sets Drone base apart is…

What truly sets Drone base apart is their customer service. We had a few queries before making our purchase, and their support team responded promptly and professionally. They went the extra mile to ensure I had all the information I needed.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

DroneBase Ripped Us Off For $7000 - STAY AWAY!

Purchased a gimbal directly from DroneBase.IT. They started out helpful enough and we ordered a dual sensor gimbal. It did not meet our expectations and we ended up returning it with a return authorization from the owner, Fabio deMatteis, for a refund of about $7000. That refund never happened. In fact we have not even been given the courtesy of a return phone call, email or any other type of correspondence for the last 12 months. They simply took $7000 from us - no credit, no refund, no option for store credit......

This companies business practice appears to be less than honorable!
Our recommendation would be to stay away. I will continue to provide reviews (anywhere I can) that reflect DroneBase questionable business practices until this matter is resolved. If anyone from DroneBase.it sees this, please contact us at your earliest convenience.

23 May 2017
Unprompted review
Show reviews in all languages. (16 reviews)

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