DS Colour Labs Reviews 

999
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy packaging that ensures delicate items arrive safely in perfect condition. People also highlight the incredibly fast delivery times and the exceptionally simple ordering process on the website. Many users note that communication throughout the entire process is clear and helpful. Some reviewers were not happy with the final results, noting that several pictures appeared significantly darker than expected or lacked proper color accuracy. A few consumers also mentioned experiencing unexpected delivery delays, missing due dates, or not receiving their shipments at all.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the high-quality... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the swift turnaround... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt turnaround... See more

Order

Users describe positive interactions with order, highlighting a very easy and clear ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an amateur landscape photographer had 8 prints made in Fuji lustre. This paper and DSCL print process has reproduced my images really well. I always calibrate my monitor before finalising my pr... See more

Rated 5 out of 5 stars

Couldn't be better. It's so easy to upload photos from PC, tablet or phone. Choosing finish, size, etc is straitforward. It's not expensive and they keep you informed on progress, and so far they have... See more

Rated 5 out of 5 stars

Incredible! Absolutely first class service. Prints arrived next day and were beautiful. Colour and clarity spot on. Cannot recommend this company highly enough. Really really impressed. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I've always used cheap photo printing sites before but decided to try out DS Colour Labs for printing a couple of bigger photos and the difference in quality is night and day. Their printing brings th... See more

Company replied


Company details

  1. Digital printing service

Information provided by various external sources

DS Colour Labs is one of the UK`S leading Professional Online Photo labs. Established in 1954. We offer a huge range of photographic services from Photo Printing, Large format & Fine art printing, Photobooks, Canvases, Acrylics, Aluminium panels, Chromalux Panels, full online and traditional Schools systems, Mounting & Laminating, Usb and Cd products and many other products including a full range of traditional analogue and film processing services including C41,E6 and Black and white processing. Please see our website for our full range of products and services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

999 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(999)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flawless

I ordered late in a Friday night and received my prints on the Tuesday. Prints were done flawlessly and exactly as ordered, colour, hue, contrast and I say this as a professional photographer. Will be using again.

5 April 2026
Unprompted review
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Reply from DS Colour Labs

Hi Matt, thank you for your great feedback! We’re delighted to hear your prints arrived quickly and exactly as you expected. Coming from a professional photographer, your praise for our colour, hue, and contrast really means a lot. We look forward to helping with your next order!

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommend.

28 March 2026
Unprompted review
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Reply from DS Colour Labs

We love to hear it! Thank you Debbie

Rated 5 out of 5 stars

Just ordered a restored school…

Just ordered a restored school photograph 48 x 5 inches and apart from needing some clarification on border size, the whole ordering experience was excellent. The end result was also excellent, the quality of the photograph much appreciated by the customer.

30 March 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for taking the time to leave a review Alan! We’re glad the ordering process was smooth and that the final print met your expectations. It’s wonderful to hear your customer was happy with the quality!

Rated 5 out of 5 stars

Print order

When I researched this company's prices they were very competitive. They returned my order quickly and to a very high standard. I will certainly use them again.

25 March 2026
Unprompted review
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Reply from DS Colour Labs

We are very glad to hear we met your expectation. Thank you for your review Roger!

Rated 5 out of 5 stars

Amazing from start to finish

After wanting a picture wall and looking at the price of ‘mixtiles’ I wanted another option and came across DS Colour labs. Absolutely amazing service, quick delivery on both occasions. Can’t fault the quality of the print either!! I’ll definitely be using again.

27 March 2026
Unprompted review
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Reply from DS Colour Labs

Thank you so much for your feedback! We’re very happy that you found us as a great alternative and enjoyed both the service and print quality. It’s great to hear your picture wall turned out just as you hoped. We look forward to helping with your next project!

Rated 5 out of 5 stars

DS colour labs

DS colour labs .

Bought framed canvas of my night work for an exhibition.

I am beyond delighted and the gallery owner was blown away by the quality .

I immediately ordered 3 more .

Many thanks.

26 March 2026
Unprompted review
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Reply from DS Colour Labs

Wow that's so great to hear Maxine, thank you for sharing! We’re thrilled to hear both you and the gallery owner were impressed with the canvas quality. It’s fantastic that you ordered three more so quickly! We really appreciate your support and can’t wait to help with your future projects! 🖼️

Rated 5 out of 5 stars

Excellent Service

Lovely prints and very fast turnaround. Will certainly use DS Colour Labs again.

27 March 2026
Unprompted review
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Reply from DS Colour Labs

That's so great to hear Sandie, Thank you for taking the time to leave a review!

Rated 4 out of 5 stars

Brilliant quality prints and very fast…

Brilliant quality prints and very fast delivery but only one delivery option and very expensive.

28 March 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your feedback! We’re glad to hear you were happy with the print quality and our fast delivery. We appreciate your comments regarding delivery options and pricing. We are always looking for ways to improve and make our services even more convenient for our customers.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, really impressed. The order process was simple and the delivery was quick too. Will definitely become my preferred supplier

25 March 2026
Unprompted review
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Reply from DS Colour Labs

Thank you for your review Claire! It's really great to hear that we are now your go -to for printing 😉

Rated 1 out of 5 stars

The photos arrived damaged due to poor…

The photos arrived damaged due to poor packaging. It had clearly been dropped and all of my large prints were damaged. They said they will send replacements the following day. I asked for a return for a refund instead as the quality of some of the prints was really bad. I was told they don’t offer refunds and my replacements had actually already been sent out. These replacements have never been received. The company has stated to me that the Consumer Rights Act 2015 doesn’t apply to them.

I would advise to go elsewhere.

Follow the reply from DS Colour labs. I don’t appreciate being accused of being untruthful. Shame I can’t upload screenshots of the emails to show the appalling conduct of this company

13 March 2026
Unprompted review
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Reply from DS Colour Labs

We respectfully disagree with this review, as it contains information that is not accurate.

Rated 5 out of 5 stars

2 gift prints very quickly sent

I required 2 prints to be made and mounted as a gift and needed it quickly.
Although I wasn't sure about the orientation of the print in the frame, a quick phone call and a very helpful person answered my query and offered supporting information which was also useful.
The framed prints were created the same day and I added DPD shipment which meant they arrived as requested the very next day (being a Saturday).
excellent service and support - thanks.

21 March 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you for your feedback Dale! It's great to hear we could help with your query and get your gift prints prepared and shipped quickly. It’s wonderful to hear that everything arrived just as needed and that our team’s support made a difference.

Rated 5 out of 5 stars

Great service with a very simple…

Great service with a very simple ordering and delivery process. Will definitely use again and thoroughly recommend.

23 March 2026
Unprompted review
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Reply from DS Colour Labs

That's great to hear! We really appreciate your review and recommendations!

Rated 5 out of 5 stars

Ease of use

Ease of use, easy to choose specification of photo.
Prompt service and delivery.
Good quality product

23 March 2026
Unprompted review
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Reply from DS Colour Labs

We love to hear it! Thank you for taking the time to leave a review Danny

Rated 5 out of 5 stars

My go-to for photos

My go-to for photos, great product and great price, have used for years and will continue to use. Quick turnaround and well packaged.

19 March 2026
Unprompted review
DS Colour Labs logo

Reply from DS Colour Labs

Thank you so much for your continued support Andrew. It's great to be your go-to for prints and glad you’re happy with the product, pricing, and packaging. We look forward to helping with many more orders in the future!

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