DuckDuckGo Reviews 

648
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, most reviewers were unhappy with their experience overall. Many people mentioned that search results frequently feel quite unhelpful, crowded with irrelevant content, and frustratingly slow to load. Consumers also struggled with unexpected application crashes, data loss, and persistent issues with saving passwords or managing tabs. Some reviewers were happy with the strong privacy protections, ad-free browsing capabilities, and useful built-in tracking blockers. Users additionally appreciated the clean interface design, smooth navigation on certain pages, and the convenience of quickly clearing browsing history. Many people frequently found these specific features helpful for maintaining daily online security without facing any unnecessary complications.

What people talk about most

Website

Consumers find website to be mixed, with many reviewers praising the clean interface, ad-free experience, and... See more

User experience

Reviewers express mixed feelings regarding user experience, with many consumers praising the simple design... See more

Application

Customers had ambiguous experiences with application, with some expressing deep frustration over persistent... See more

Product

Reviewers highlight ambiguous aspects of product, with some consumers expressing deep frustration over poor... See more

Artificial intelligence

Customers consistently note negative experiences with artificial intelligence, expressing widespread... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more

Rated 2 out of 5 stars

I really really wanted to keep this browser as my default on my iphone but by god it is so incredibly slow. 90’s dial up slow. Which is such a shame because I like the ethos behind it - no tracking, n... See more

Rated 2 out of 5 stars

Am trying other search engines to get away from "ai-overviews". Was looking for a specific phone on a very popular website to compare items. It did not show that website, only the wiki entry and news... See more

Rated 3 out of 5 stars

I like the fire button to clear my history quickly and seamlessly. I would give it a 4.9 if their password manager solved the following Concerns from the majority of users. They still have... See more


Company details

  1. Search engine company

Written by the company

Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

648 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(648)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I genuinely like Duckduckgo

I genuinely like Duckduckgo, I have written reviews before about how much I like it, I like the privacy and especially the app tracking protection, it seems like there's all kinds of places that want to track you, it's nice having that protection, I do feel the search results could be better but all in all I'm very satisfied with Duckduckgo, I really don't like Google so I'll continue to use Duckduckgo for the foreseeable future.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

DuckDuckGo Bye Bye (AI pushers)

duckduckgo used to work well. now, they are spamming us NON STOP with AI garbage that by definition revokes ALL PRIVACY. do not use duckduckgo. whatever they once were is now ancient history. now they are just aggressive AI pushers. cheers

23 January 2026
Unprompted review
Rated 2 out of 5 stars

It needs further development!

I installed this duckgogo app on my android phone because I wanted a secure browser, and features like password and data storage, and the ability to block trackers is a bonus. This browser has a very simple design. However, it's frequently temperamental, either it wouldn't connect and had to be closed by force and restarted before it would connect. While the password and data storage is provided, it's cumbersome to use, because you need to acknowledge the prompt whether you want to use the saved password and then provide biometric fingerprint for each and every sites. Considering it's being used on a phone, which is a personal item, it's a bit daunting & needless repetition. Moreover, sometimes the password is not available because it's stuck at trying to connec to a site. Also, no exit or close tab button, and every site is opened up on a new tab instead of the same tab (no way of customising this). The "App tracking protection is enabled" banner took up nearly a quarter of the homepage and cannot be turned off. If a tab is closed, an undo message is plastered across the screen in the way of other tab, which then requires an unnecessary swipe to clear, (no option to disable this). It has good features, alias poorly implemented. I feel it's at its infancy and requires further development to make it more user-friendly.

In terms of search engine... don't bother. It won't give you what you asked for most of the time.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

I had duck go for years

I had duck go for years, and I had to reload it, completely wiped out all my schooling stuff from 10 years. its gone. the new version became available, It was causing a lot of problems in my browser after downloading, even other devices i had hotspot to., and now this. Seems like no matter what or who you trust is just a kick in the gut. Got to trust in God alone

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Claims of high speed slow down the process

I wanted to use the browser so opened it and rather than letting me use the thing it started warbling on about how quick it was. Don't waste my time with this garbage, I want the browser! Slowing me down by telling me how fast it is, what a joke!

14 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE Duck.com’s email service

I am writing this review to express my serious disappointment with Duck.com’s secure and private email service.

Approximately two weeks ago, I contacted Duck.com support through the official channels indicated on their own website. To date, I have not received any response, acknowledgment, or solution.

I had subscribed to their secure and private email forwarding service and later discovered, without any prior notice or clear communication, that email forwarding had been suspended. As a result, messages sent by multiple companies and services to the protected Duck.com email address I had used are no longer being forwarded at all.

This situation has caused significant and potentially irreversible damage, as important communications have been silently lost. What is most concerning is not only the failure of the service itself, but the complete absence of support or follow-up for more than two weeks, despite having formally requested assistance.

This experience has led to extreme disappointment and a loss of trust in a company that I genuinely expected to be serious, reliable, and professional, especially given its public positioning around privacy and user protection.

At this point, I cannot recommend Duck.com’s email service. I was using it very little, and after this experience, I will never use it again.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

This browser locks you out from your…

This browser locks you out from your own data.
Do NOT use on Windows or any device which doesn't have biometric login as it will actively prevent you from access to your own passwords.
I can't back up my own data because I can't turn this feature off.
Edge, Opera and Avast are now better browsers because of this.

5 January 2026
Unprompted review
Rated 2 out of 5 stars

I liked the idea of the privacy but…

I liked the idea of the privacy but the browser is very buggy and doesn't work well with a lot of sites. Particularly annoying is the disappearing cursor, which sometimes (but not always) reappears after closing and reopening the browser. Scrolling doesn't work properly on a lot of sites, the central part of the frame scrolls but the rest remains static.
Buttons embedded in emails sometimes work, sometimes don't. Too unreliable for me, I'm going back to Google.

31 December 2025
Unprompted review
Rated 2 out of 5 stars

I've been using Duck duck go for a few…

I've been using Duck duck go for a few days. But when I tried to comment on a post online, with a picture, THERE WASN'T ANY CAMERA ICON AVAILABLE TO POST THE PIC.
I had it as a default browser, but after this experience, I put Google back to be the default one.
Something sooo simple and they can't do anything about it?
I already Uninstaller.
DDG SUCKS! GARBAGE, RUBBISH!

20 December 2025
Unprompted review
Rated 1 out of 5 stars

DONT INSTALL

DUCKDUCKGO IS NOT PRIVATE IT SELLS PART OF YOUR DATA TO MICROSOFT ITS CRAZY AND DUCKDUCKGO'S BROWSER IS TRASH AS WELL

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Security Issues with Duckduckgo

I was a long-time user of Duckduckgo, until yesterday when all of my browser bookmarks and passwords were wiped out. Contacted customer support via their Chat. A 'tech' was assigned and did a remote session, alleging that my laptop had been hacked and all of my data had been wiped out due to a virus which infected 70% of my machine. He wanted to install a software program to clean it. This seemed odd to me as I had run several professional malware and virus scans which turned up nothing. My PC was working fine. Only my Duckduckgo browser had been hacked, I suspect by duckduckgo itself. When I told the tech this, he ended the chat. I started a new chat to report my security issue but that chat was ended too. This is sketchy.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used this for 2 years now. I wish id done it earlier. on all…

I have used this for 2 years now on all my pcs and phones.
Safe secure untracked browsing,
It astounds me how much we are tracked elsewhere.
I never get pop ups or ads from anywhere.
It never asks me to subscribe although I may consider it for the VPN.
I never have any trouble opening websites on my pc, Very occasionally when browsing news on my phone it wont load an article but mostly its news sources I have never heard of.
I love the private email address' that It generates whenever asked for by most websites and that DDG forwards and filters responses to my actual email address. They crack me up sometimes. After 2 years, I now get hardly any spam because those that used to sell my email address and info cant anymore.
It took me a few months to wean myself off Google, Edge etc and get used to the way it presented searches.
I used it with Firefox to begin with then went direct to DDG.
I rarely use google or any other Browser.
Very very occasionally, I will go onto google and search, but through DDG; maybe 3-4 times a year.
Oh and Youtube.... I now use duck player by default and never ever see an advert and it seems to load so much quicker!
Overall it works perfectly for me.
I read the other reviews and seriously dont get why so many disliked Duckduckgo ...,

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I’m surprised that it has 2.2 stars

I’m surprised that it has 2.2 stars. I’ve tried it for months and finally gave up. The privacy aspect might be the selling point for use, but it never actually works. It won’t load pages and constantly times out or kicks-up. This browser is garbage!

14 December 2025
Unprompted review
Rated 2 out of 5 stars

Trusted..?

I'd like to know why anytime I use DDG minutes later I get foreign numbers calling me....
I'll stick with Google ...ta very much..

11 December 2025
Unprompted review
Rated 3 out of 5 stars

DuckDuckGo needs to evolve!

I like the fire button to clear my history quickly and seamlessly. I would give it a 4.9 if their password manager solved the following Concerns from the majority of users. They still have their head stuck in the sand for not integrating the product with a password program. I use mac devices and can not for the life of me figure out why they don’t use iCloud Passwords to integrate it with their browser safely.

The following words of wisdom are from AI:

Demand for Integration
Increased User Base:
As users become more security-conscious, having built-in compatibility with popular password managers is crucial for platforms like DuckDuckGo to attract more users.

Convenience:
Integrated password management would streamline the user experience, making it easier to manage passwords securely.

I write to them all the time to tell them to do the above or they will not servive! Listen to your users!!!

5 December 2025
Unprompted review

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