Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.
Contact info
United States
- www.duckduckgo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You are going to get ads on whatever site you are on!…
You are going to get ads on whatever site you are on. I prefer to get ads on things that I am interested in rather than ads that I have no interest in.
I genuinely like Duckduckgo
I genuinely like Duckduckgo, I have written reviews before about how much I like it, I like the privacy and especially the app tracking protection, it seems like there's all kinds of places that want to track you, it's nice having that protection, I do feel the search results could be better but all in all I'm very satisfied with Duckduckgo, I really don't like Google so I'll continue to use Duckduckgo for the foreseeable future.
DuckDuckGo Bye Bye (AI pushers)
duckduckgo used to work well. now, they are spamming us NON STOP with AI garbage that by definition revokes ALL PRIVACY. do not use duckduckgo. whatever they once were is now ancient history. now they are just aggressive AI pushers. cheers
It needs further development!
I installed this duckgogo app on my android phone because I wanted a secure browser, and features like password and data storage, and the ability to block trackers is a bonus. This browser has a very simple design. However, it's frequently temperamental, either it wouldn't connect and had to be closed by force and restarted before it would connect. While the password and data storage is provided, it's cumbersome to use, because you need to acknowledge the prompt whether you want to use the saved password and then provide biometric fingerprint for each and every sites. Considering it's being used on a phone, which is a personal item, it's a bit daunting & needless repetition. Moreover, sometimes the password is not available because it's stuck at trying to connec to a site. Also, no exit or close tab button, and every site is opened up on a new tab instead of the same tab (no way of customising this). The "App tracking protection is enabled" banner took up nearly a quarter of the homepage and cannot be turned off. If a tab is closed, an undo message is plastered across the screen in the way of other tab, which then requires an unnecessary swipe to clear, (no option to disable this). It has good features, alias poorly implemented. I feel it's at its infancy and requires further development to make it more user-friendly.
In terms of search engine... don't bother. It won't give you what you asked for most of the time.
I had duck go for years
I had duck go for years, and I had to reload it, completely wiped out all my schooling stuff from 10 years. its gone. the new version became available, It was causing a lot of problems in my browser after downloading, even other devices i had hotspot to., and now this. Seems like no matter what or who you trust is just a kick in the gut. Got to trust in God alone
I tried DuckDuckGo and was very…
I tried DuckDuckGo and was very disappointed! You had to go through page after page after page before you could ever get anything done as far as a search! What a waste of my time
Claims of high speed slow down the process
I wanted to use the browser so opened it and rather than letting me use the thing it started warbling on about how quick it was. Don't waste my time with this garbage, I want the browser! Slowing me down by telling me how fast it is, what a joke!
DO NOT USE Duck.com’s email service
I am writing this review to express my serious disappointment with Duck.com’s secure and private email service.
Approximately two weeks ago, I contacted Duck.com support through the official channels indicated on their own website. To date, I have not received any response, acknowledgment, or solution.
I had subscribed to their secure and private email forwarding service and later discovered, without any prior notice or clear communication, that email forwarding had been suspended. As a result, messages sent by multiple companies and services to the protected Duck.com email address I had used are no longer being forwarded at all.
This situation has caused significant and potentially irreversible damage, as important communications have been silently lost. What is most concerning is not only the failure of the service itself, but the complete absence of support or follow-up for more than two weeks, despite having formally requested assistance.
This experience has led to extreme disappointment and a loss of trust in a company that I genuinely expected to be serious, reliable, and professional, especially given its public positioning around privacy and user protection.
At this point, I cannot recommend Duck.com’s email service. I was using it very little, and after this experience, I will never use it again.
In theory it is a great site but in…
In theory it is a great site but in practice it's utterly useless and uses 1980s technology. Updating the app doesn't improve it. It only make it worse. A chocolate tea pot is better.
This browser locks you out from your…
This browser locks you out from your own data.
Do NOT use on Windows or any device which doesn't have biometric login as it will actively prevent you from access to your own passwords.
I can't back up my own data because I can't turn this feature off.
Edge, Opera and Avast are now better browsers because of this.
The site has lots of broken sections
The site has lots of broken sections, it used to be free but now you have to pay for protections, They are getting greedy. at least with google its free. My browser was duckduck but I will revert to google .
I liked the idea of the privacy but…
I liked the idea of the privacy but the browser is very buggy and doesn't work well with a lot of sites. Particularly annoying is the disappearing cursor, which sometimes (but not always) reappears after closing and reopening the browser. Scrolling doesn't work properly on a lot of sites, the central part of the frame scrolls but the rest remains static.
Buttons embedded in emails sometimes work, sometimes don't. Too unreliable for me, I'm going back to Google.
Ruined by intrusive pop ups and Ai
Intrusive unwanted pop ups and intrusiv ai application during seath ruins a concept which was good. Now it cannot be used anymore.
I've been using Duck duck go for a few…
I've been using Duck duck go for a few days. But when I tried to comment on a post online, with a picture, THERE WASN'T ANY CAMERA ICON AVAILABLE TO POST THE PIC.
I had it as a default browser, but after this experience, I put Google back to be the default one.
Something sooo simple and they can't do anything about it?
I already Uninstaller.
DDG SUCKS! GARBAGE, RUBBISH!
DONT INSTALL
DUCKDUCKGO IS NOT PRIVATE IT SELLS PART OF YOUR DATA TO MICROSOFT ITS CRAZY AND DUCKDUCKGO'S BROWSER IS TRASH AS WELL
Security Issues with Duckduckgo
I was a long-time user of Duckduckgo, until yesterday when all of my browser bookmarks and passwords were wiped out. Contacted customer support via their Chat. A 'tech' was assigned and did a remote session, alleging that my laptop had been hacked and all of my data had been wiped out due to a virus which infected 70% of my machine. He wanted to install a software program to clean it. This seemed odd to me as I had run several professional malware and virus scans which turned up nothing. My PC was working fine. Only my Duckduckgo browser had been hacked, I suspect by duckduckgo itself. When I told the tech this, he ended the chat. I started a new chat to report my security issue but that chat was ended too. This is sketchy.
I have used this for 2 years now. I wish id done it earlier. on all…
I have used this for 2 years now on all my pcs and phones.
Safe secure untracked browsing,
It astounds me how much we are tracked elsewhere.
I never get pop ups or ads from anywhere.
It never asks me to subscribe although I may consider it for the VPN.
I never have any trouble opening websites on my pc, Very occasionally when browsing news on my phone it wont load an article but mostly its news sources I have never heard of.
I love the private email address' that It generates whenever asked for by most websites and that DDG forwards and filters responses to my actual email address. They crack me up sometimes. After 2 years, I now get hardly any spam because those that used to sell my email address and info cant anymore.
It took me a few months to wean myself off Google, Edge etc and get used to the way it presented searches.
I used it with Firefox to begin with then went direct to DDG.
I rarely use google or any other Browser.
Very very occasionally, I will go onto google and search, but through DDG; maybe 3-4 times a year.
Oh and Youtube.... I now use duck player by default and never ever see an advert and it seems to load so much quicker!
Overall it works perfectly for me.
I read the other reviews and seriously dont get why so many disliked Duckduckgo ...,
I’m surprised that it has 2.2 stars
I’m surprised that it has 2.2 stars. I’ve tried it for months and finally gave up. The privacy aspect might be the selling point for use, but it never actually works. It won’t load pages and constantly times out or kicks-up. This browser is garbage!
Trusted..?
I'd like to know why anytime I use DDG minutes later I get foreign numbers calling me....
I'll stick with Google ...ta very much..
DuckDuckGo needs to evolve!
I like the fire button to clear my history quickly and seamlessly. I would give it a 4.9 if their password manager solved the following Concerns from the majority of users. They still have their head stuck in the sand for not integrating the product with a password program. I use mac devices and can not for the life of me figure out why they don’t use iCloud Passwords to integrate it with their browser safely.
The following words of wisdom are from AI:
Demand for Integration
Increased User Base:
As users become more security-conscious, having built-in compatibility with popular password managers is crucial for platforms like DuckDuckGo to attract more users.
Convenience:
Integrated password management would streamline the user experience, making it easier to manage passwords securely.
I write to them all the time to tell them to do the above or they will not servive! Listen to your users!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








