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Dungeonland Reviews 

782
•
TrustScore 5 out of 5

4.9

Gaming services
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more

Company details

  1. #21 of 162 best companies in Gaming services
  2. #5 of 47 best companies in Book shop
  3. #23 of 129 best companies in Game Shop

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.

Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(782)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Dungeonland

Really well designed website, great prices and a friendly approach to things. Will definitely use again!

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Dungeonland is a fantastic store

Dungeonland is a fantastic store have bought a lot from them and it always arrives quickly and in great condition. Arguably some of the cheapest prices around and when I’m interested in something will always check to see if Dungeonland can do it cheaper and they usually do. No complaints grumbles or annoyances 5 out of 5 Dungeonland!!

5 April 2025
Rated 5 out of 5 stars

Customer service

After ordering a product they got in touch to tell me its condition, and asked if I would still like it.
Their customer service is amazing and I would highly recommend them.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Sublime packaging

Ordered three RPG hardback books on Tuesday evening. Books arrived Thursday.

Possibly the best packaging of hardback books I've ever seen. Kudos.

You've just gone to the top of my list when shopping for RPG stuff.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Like buying from your Local Shop

Customer service truly outstanding. It’s like speaking to the person behind the counter in a real shop. Prices are really good for a small business. Packaging an delivery is first class.

8 March 2025
Unprompted review

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