Duracell Reviews 132

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Duracell rechargeable batterys lose there charge to quick then after a few charges thay come up with errors on there own charger, so what's gone wrong with this company. I have now decided to go back... See more

Rated 1 out of 5 stars

Leaking batteries have destroyed 9 devices at my company over the last 3 years. All devices were in use at least weekly and none of the batteries were allowed to go dead in the devices. Sending pict... See more

Rated 1 out of 5 stars

16pk-AA-NOT OPENED, leaked 4 batteries. The package reads "10 year warranty" and is dated 2018, batteries 2028. Stored in a Tupperware bin, indoors in hall closet in emergency kit. I sent them multipl... See more

Rated 2 out of 5 stars

I bought a Duracell IS1000 charger that included AA batteries. I use them solely to power my Sony personal radio, which requires 2 AA batteries. Each day's use is usually 1 hr. They lasted weeks/month... See more

Company details

  1. Battery shop
  2. Electronics store

Information provided by various external sources

Trusted everywhere, Duracell provides a wide range of batteries and Smart Power solutions for virtually all of your power needs, including flashlights, portable chargers, and more. Get detailed Duracell battery and power solution product information, tools and educational resources, plus special offers here at the official site for Duracell.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

132 reviews

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Rated 1 out of 5 stars

Who in their right mind would put a…

Who in their right mind would put a small sticker on a button battery that makes it completely useless and not put a "remove before using" label on it, this very nearly cost me hundreds of pounds when I tried to replace my car remote fob

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Duracell alkaline AAA battery exploded…

Duracell alkaline AAA battery exploded in my Sony TV remote control last night after only being in the remote 3 weeks. The batteries have a MAR 2030 expiration date on them. This isn’t the first time I’ve had Duracell batteries malfunction e.g., corrode after less than a month inside either a TV remote or ceiling fan remote. These remotes are inside my home HVAC controlled environments between 68 - 78 degrees F. I’ve contacted Duracell before concerning these faulty and now dangerous batteries, without a response. I’m going to remove all these from my home and not purchase them anymore. They are now exploding. I submitted a complaint to Duracell with pictures of the exploded battery I hurriedly removed from my Sony TV remote (TV is less than a year old) as soon as I heard the explosion.

28 January 2024
Unprompted review
Rated 1 out of 5 stars

Substandard Duracell batteries!

Substandard Duracell batteries!
Use 4 AA for a cat flap in an older single cat household cat.

Changed end November and have already run out - appalling at the high price and over promising advertising
Will switch to rechargeable from now on

30 December 2023
Unprompted review
Rated 2 out of 5 stars

Purchased a number of Duracell AA PLUS…

Purchased a number of Duracell AA PLUS 200 this year for xmas light products and have noticed that these are not performing as well previous years . Across all items with timers like rice lights, candles and ornaments there has been significant loss of light after just one week , last year they would last a good 2 plus weeks.... anyone else noticed the same ??

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Duracell RE-CHARGEABLE AA Batteries

Duracell RE-CHARGEABLE AA Batteries - STUPID Packaging - looking nearly exactly the same as Alkaline AA Batteries is a stupid trick to have people mistakenly discard these expensive batteries - OR - place Alkaline Batteries into the Charger and cause EXPLOSIONS.

One would think Duracell would want to make these SIGNIFICANTLY DIFFERENT LOOKING - but no - they look nearly the same - DAH ???

22 December 2023
Unprompted review
Rated 2 out of 5 stars

Leaking Duracell Batteries

I recently changed all of our Christmas decoration batteries. I know they should not have been left in from last Christmas, but they had been and most but not all had leaked and corroded the terminals. I quickly noticed that the Duracell batteries had all leaked whereas other brands, Varta and Amazon although exhausted had not leaked at all.
I used to regard Duracell as a top brand, but not any more. Our torch batteries and consequently the torch bodies have all suffered a similar fate. Again Duracell batteries (D Cell) had leaked badly.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

You being responsible!

How about promoting your rechargeable batteries at Christmas time !!!! Might be the greener and more responsible way to go!!!!!! And perhaps , letting the public know where they can recycle their used batteries!

12 November 2023
Unprompted review
Rated 1 out of 5 stars

Leakers

Bought a Costco 40 pack of Duracell AAs last Christmas using two in my TV remote. Last week the remote failed and I found both batteries had leaked at the bottom. When I attempted to replace them, I discovered 13 of the remaining 38 unused batteries were also leakers. The warranty date is Mar 2034 and Duracell has promised to mail me coupons to replace all forty batteries at any retailer but Costco. Duracell
Support gal was polite and efficient.

UPDATE 11//14/2023
Received two $20 coupons but those coupons were not redeemable at Walmart, Costco or Target. Called again to Duracell support and told to request a refund check in writing. Did that; still waiting…..

24 October 2023
Unprompted review
Rated 3 out of 5 stars

Marketing outruns the product.

This is exactly the example when the advert is way more advanced than the product.
I bought Duracell batteries countless times and everytime the performance leaves much to be desired.
Sometimes the cheapest batteries that you can buy on the cashier desk are better than this famous duracell.
But everybody knows the Duracell rabbit though.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

Duracell used to be the "battery…

Duracell used to be the "battery garunteed not to leak". I have had to discard probably half from a package of 48 with a shelf life of Mar. 2028 because they have leaked INSIDE my plastic battery container in my cool closet. Several have leaked inside tools and toys. Don't buy them unless you want your item destroyed. I won't buy another Duracell battery. If I could give them a lower rating, I would.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Duracell batteries no longer the best!

I can remember when Duracell batteries were the best you could get. Now they are absolute rubbish. I bought these batteries about 4 years ago and they are supposed to last up to 10 years. Out of three packets of 8 batteries I managed to find 7 which hadn't leaked! I ended up dumping them all as I don't trust them and don't want my equipment getting ruined! Will never buy Duracell again!

31 August 2023
Unprompted review
Rated 1 out of 5 stars

10 years warranty is a joke

I bought a pack of 48 AA batteries before COVID... maybe 5 years ago. When I saw 10 years lifespan I took the biggest package I could as I always need AAs.

I have 14 batteries remaining in the package. Almost all of them didn't survive the time. They are flat and some material is getting out. They were well preserved in a shoebox in the living room. No high temp, no high humidity, no light.

When I contacted Duracell, they mailed me an unusable coupon of 28$ on paper to use in any store.

Now I start to understand this brand is mainly a marketing psyop and they make it so hard to get refunded they know everybody will give up.

This is the last time for me with Duracell. I'll go for cheaper honest brands.

20 February 2023
Unprompted review
Rated 1 out of 5 stars

Duracell AAA battery no value for money: Explore other options

My Duracell AAA battery leaked inside a Remote Control device disabling its electronic circuit resulting in non-functional system functions without remote control. Duracell customer care service, when contacted, was pathetic and demanded the entire system shipped to them for diagnosis. What a waste of time! Go for other battery options which are equally good or even better with lesser pricing. Duracell sucks.

16 June 2023
Unprompted review
Rated 1 out of 5 stars

They Work - THEN THEY LEAK ACID - Please Stop Buying Them

I Cannot Believe that Duracell continues to get away with selling these Cheap Poorly Manufactured Batteries Just by Fake Advertising.

It is WELL KNOWN that Duracell Batteries LEAK BATTERY ACID if they are left inside ANY device for an extended period.
That period could be as long as a year or as short as a month - it Random
HOWEVER
THEY WILL LEAK - GUARANTEED
PLEASE STOP PURCHASING - The manufacture does not give a dame about your ruined device.

ANY OTHER BRAND will work just as well AND will not leak battery acid into your device

THERE ARE NO POSITIVE REVIEWS
and they don't care

2 June 2023
Unprompted review
Rated 2 out of 5 stars

Duracell rechargeable AAA batteries don't last as well as other brands…

Duracell rechargeable AAA batteries don't seem to hold charge well and need recharging much sooner than e.g. Energizer AAA.

They might be vulnerable to overcharging, but if so, they are more vulnerable than other makes I use, such as Energizer and even Amazon's own brand.

I've now had to throw away at least 8 of their AAA rechargeables as more trouble than they're worth.

The only high charging is their price!

27 April 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality, no responsibility

Bought an auto battery that lasted a year and a half before completely dying. Store refused to honor the "Full 2 Year Warranty" Contacted Duracell. Theyu replied "For all inquiries regarding Duracell SLIU1RT batteries, including questions or compatibility issues, please contact our partner and distributor, Batteries Plus Bulbs, at (855) 298-0344." A company that will not take responsibility for the quality of thier products does not deserve to be in business.

28 March 2023
Unprompted review
Rated 1 out of 5 stars

I have used Duracell batteries in a…

I have used Duracell batteries in a variety of devices for years, but no more. Virtually every device I have put them into in the last few years has been damaged by leaking acid (I made the mistake of buying the large quantity pack, and attempted to use them up). To their credit, and my time consumed to do so, they did pay for replacement devices for those that are still availible, but many of the items are one of a kind hand made clocks with electric movements. We are talking clocks, something that has to have batteries in it to function. Used to be the batteries would die (obvious, the clock stops) and you put new ones in, done! Every time the clock stops its due to corrosion, and the pull by date is still 6-8 years in the future! Don't bother with these, they are destructive in every way. The company recommends storing batteries out of the device, but what the heck is a clock without batteries, of a flashlight you have to fumble around in the dark installing batteries into in an emergency? Your call, but I'm through with them.

22 January 2023
Unprompted review

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