Duracell rechargeable batterys lose there charge to quick then after a few charges thay come up with errors on there own charger, so what's gone wrong with this company. I have now decided to go back... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Leaking batteries have destroyed 9 devices at my company over the last 3 years. All devices were in use at least weekly and none of the batteries were allowed to go dead in the devices. Sending pict... See more
16pk-AA-NOT OPENED, leaked 4 batteries. The package reads "10 year warranty" and is dated 2018, batteries 2028. Stored in a Tupperware bin, indoors in hall closet in emergency kit. I sent them multipl... See more
I bought a Duracell IS1000 charger that included AA batteries. I use them solely to power my Sony personal radio, which requires 2 AA batteries. Each day's use is usually 1 hr. They lasted weeks/month... See more
Company details
Information provided by various external sources
Trusted everywhere, Duracell provides a wide range of batteries and Smart Power solutions for virtually all of your power needs, including flashlights, portable chargers, and more. Get detailed Duracell battery and power solution product information, tools and educational resources, plus special offers here at the official site for Duracell.
Contact info
False advertising
I dont know who the clown is that made the commercial stating their make rc car go faster is....but your commercial is the dumbest ever. A 9volt rc car only takes 9volts, and the batteries dont make the motor any faster. Rc car motors only turn what the factory manufacturers. So yeah your batteries dont make things run faster. Biggest false advertising I've seen in the last 10min.
24 January 2021
Unprompted review
Don't Waste Your Money
I bought these batteries excited to try them. I open them up and they were corroded. Returned those got new and they were corroded as well. Very expensive for not adding up to it's name.
18 January 2021
Unprompted review
Very poor service from Duracell
I purchased a large pack of AA batteries early December £12. Each one I tried in my grandkids Christmas gifts lasted between 1 and 4 days then nothing. I emailed a photo of the front and back of the pack as requested and a copy of the till receipt. I had to send the email 3 times. Then this week they request that I send the batteries back to them to investigate at my expense, as if I’m going to send my evidence in. So I took the batteries back to the store where I brought them, they refunded without any fuss. Now that’s the way you deal with loyal customers. What a shoddy service Duracell provide. It made me very annoyed that I had to go through hoops with no sign of a refund or voucher to replace the faulty ones. I have bought a different set of batteries and will never used Duracell again. Shame on you
Anne Matthews
14 January 2021
Unprompted review
Very good battery whenever you need it
Very good battery whenever you need it. It's a life saver literally.
30 October 2020
Unprompted review
First time I bought from Samsclub
First time I bought from Samsclub, most batteries either dead or doesn’t last long.
I just bought again from other store the batteries are dead. They selling dead battery.
21 July 2020
Unprompted review
Just the best on the market!
Just the best on the market!
What else is needed?!
25 June 2020
Unprompted review
Poor Service - If the Battery is any good time will tell
I would like to be able to tell how the Apple Macbook Air Duracell Battery is but it has not arrived. Supposed to be next day delivery, Ordered Wednesday and on contacting them advised that due to a 24 hour delay it will arrive Monday!!! Thing they need some lessons in maths. Was counting on having this for the weekend. Could have bought elsewhere and had on time but went with the well known Duracell Brand. Would not buy from them again
22 November 2019
Unprompted review
Ordered a replacement laptop battery
Ordered a replacement laptop battery. Good price compared to other sites. Arrived within 3 days. Would use this site again.
18 February 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.