J Parkers Wholesale Reviews 

3,815
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the products and bulbs arrive in wonderful condition and are always securely and carefully packaged. People also genuinely appreciate the straightforward ordering process, the excellent selection, and the clear communication regarding delivery updates. Some reviewers were not happy with the condition of plants arriving dead, shrivelled, or severely damaged during transit. Consumers also noted unhelpful customer support responses and long delays when trying to resolve issues with missing or broken items. Others mentioned poor courier handling resulting in boxes being left upside down or dropped far away from their homes.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of varied experiences. While many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences reported. While many reviewers received... See more

Delivery service

Clients share ambiguous opinions on delivery_service, as experiences vary significantly between buyers. Many... See more

Order

People report ambiguous experiences with order processes, reflecting a mix of satisfaction and frustration.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little... See more

Company replied

Rated 4 out of 5 stars

Unfortunately the (£28) plants were lost by the delivery company Evri - who said they would check and get back to me but after 2weeks they didn’t. Rang JParkers, they checked and offered a refund - a... See more

Company replied

Rated 4 out of 5 stars

Superb variety of bulbs to tempt you and in good prices too. I have ordered from J Parker Wholesale before and found the quality of their bulbs good. I like that they still do a paper catalogue and lo... See more

Company replied

Rated 4 out of 5 stars

Ordered some 9cm perennials and a quantity of bulbs. They were delivered separately. All the plants were excellent and great value for money. Problem came with the delivery of the bulbs. They eventual... See more

Company replied


Company details

  1. Home & Garden

Information provided by various external sources

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.7

All reviews

(3,815)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very unhappy

I have been a very satisfied customer over the years, but this year I put in a very large order on the 18th of February.
After many phone calls I was told "we have marked your order urgent ".
After waiting over 6 weeks I requested a refund, which i received eventually.
I am very disappointed with the way I have been treated.
Very bad customer service.

18 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi

Thank you for your review and I am sorry to learn of your disappointing experience with your order on this occasion. As no order details have been included I am unable to look into why there was a delay, but please accept our sincerest apologies for the disappointment, this isn't what we want for our customers.

Kind regards
Trish

Rated 5 out of 5 stars

Really delighted

I received my latest order today for 30 ground cover plants. Excellently packaged in packs of 6 with 2 varieties pet pack. Sturdy healthy looking plants which I have now planted in the plot I had prepared previously.

3 April 2026
Unprompted review
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Reply from J Parkers Wholesale

Hi

Thank you for taking the time to leave a great 5* review for us, we really appreciate it!

Kind regards
Trish

Rated 1 out of 5 stars

JD PARKERS very disappointing value for money

Just received my order 20 minutes ago. Hydrangeas ordered are tiny , only 1 of 3 have actual green shoots
growing.
3 rose bushes ordered out of luck dip , 2 of them for all
intent purposes are dead. The roots are bone dry
obviously have not been in soil/water or compost for
weeks. One has a UK badge presume it came from there.Even though they are bare rooted the roots should not be this dry. Buds had started growing out of 2 of them but have died.
A bonus packet of seeds is a tiny packed of apprx 8 seeds of Dwarf Snap Bean . big wooh

26 March 2026
Unprompted review
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Reply from J Parkers Wholesale

Hi Margaret

Thank you for your review and I am sorry to learn of your disappointment with your order. I trust that you have reached out to our customer service team for help and advice, if not, please don't hesitate in doing so, they would love to help.

Kind regards
Trish

Rated 2 out of 5 stars

I think this company has problems

I think this company has problems, firstly they did not acknowledge receipt of the order, which was odd as most acknowledgements are computer generated, the order arrived without a list of plants, do they have an I T issue. One plant was damaged, brown tips on the leaves. 6 arrived in the incorrect sized pots. The web site stated that Pittosporum and philadelphus were sold in 9cm pots mine arrived in 7cm pots. After a number of emails about photographs and rulers, the customer service team agreed to consult with the nursery. The explanation was that the pots had come incorrectly sized from a third party supplier. If the nursery doesn't know the difference between a 7 cm and 9 cm pot. I think Parkers have a problem. Also I never got an explanation as to why I got a damaged plant. I have ordered from Parker over a number of years, but this time I felt they were struggling, either through lack of staff or cutting corners in a difficult financial environment

18 March 2026
Unprompted review
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Reply from J Parkers Wholesale

Hi

Thank you for your review and I am really sorry about the experience on this occasion.

As there are no order details in your review I am unable to look into the exact history of your order. I can advise that an acknowledgement is automatically generated at the time of placing an order and if we have your email address your delivery note is sent via email rather than in paper form as we are mindful of our carbon footprint. If you are not receiving notifications this would suggest that the wrong email address has been given on the order or the items are going to your spam.

Kind regards
Trish

Rated 5 out of 5 stars

Used before

Used before

10 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi

Thank you for your 5* review!

Regards
Trish

Rated 5 out of 5 stars

Great plants

Great plants; arrived in good condition when expected.

6 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Catherine,

Thank you for your 5* review!

Regards
Trish

Rated 1 out of 5 stars

Disappointing plant quality and poor resolution

As an experienced gardener, I was very disappointed with the quality of plants received, particularly the Coreopsis ‘Limerock Passion’, which arrived severely wilted and clearly stressed. The plants were left in their original pots, watered appropriately, and kept in suitable conditions, yet failed to recover.
What made the experience worse was the resistance to accepting responsibility for plants that were not in a satisfactory condition on arrival. Wilting plants that collapse immediately after delivery is a quality issue, not a care issue.
Due to this experience, I have cancelled all of my remaining orders and will not be ordering again.

9 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Dee

Thank you for your review and we are sorry to learn of your disappointment with the plant on receipt. They do not look at their best at this time of year as old growth is still present and new growth has not yet started to fully come through. We do advise planting these out into the prepared area in the garden if they fail to thrive then you are covered by our full guarantee. I am sorry that this advice hasn't provided the resolution you were looking for.

Kind regards
Team J Parkers

Rated 1 out of 5 stars

Not a good experience - service poor and dried out plants

Not a good experience.
Dried out, shrivelled plants- not what I expected or green as described. Several attempts to send photos of poor quality plants. Inbox full, photos too large etc.
when I eventually managed to send some the customer service team said they needed more and clearer photos.
Gave up and accepted ‘bin worthy’ plants and loss of funds.
I cannot recommend the product or service levels.
I ordered two of the sane variety plants from another supplier and they were in a different league.

9 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi

Thank you for your review. I’m sorry to learn that your order did not meet your expectations on arrival. Unfortunately, without specific order details, I’m unable to look into this further. Please reach out to our reviews team (review@jparkers.co.uk) with the relevant information and photographs so we can assist you.

Team J Parkers

Rated 5 out of 5 stars

All good

All good. Corms seem fine quality

5 February 2026
Unprompted review
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Reply from J Parkers Wholesale

Hi Alec

Thank you for your 5* review!

Kind regards
Trish

Rated 5 out of 5 stars

Quality and keeps there promises

I have bought from this company for 20+years and always find them reliable but the main thing is if there’s a problem they sort it immediately with live goods nothings always perfect but the customer services are beyond dispute one of the best ever

4 February 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Bob

It's always great to hear from long standing customers, I am really pleased that you are happy with our products and service. Thank you for leaving a great 5* review for us.

Kind regards
Trish

Rated 5 out of 5 stars

I have been using Parkers Wholesale for…

I have been using Parkers Wholesale for several years. The quality of their bulbs are excellent. My garden is full of thousands of bulbs supplied by Parker’s. Daffodils.. tulips.. alliums .. lilies including Goliath lilies.. I don’t buy from anyone else and would recommend without reservation. GWoods

12 January 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Geoff

Thank you for taking the time to leave a fantastic 5* review for us, it's always lovely hearing from long standing customers.

Kind regards
Trish

Rated 5 out of 5 stars

It's always great with J Parkers

It's always great with J Parkers. Never ever had any problems any time I have bought.
Plants are always healthy and fresh. Delivered as stated.
Many thanks

8 January 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Dolly

Thank you for your review!

Kind regards
Trish

Rated 5 out of 5 stars

Highly recomend.

We use J Parkers for a lot of our gardening needs and they never disappoint, we remain very happy customers always receiving strong healthy plants and bulbs.

7 January 2026
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Vikki

Thank you so much for your recommendation and 5 star review!

Kind regards, Trish

Rated 3 out of 5 stars

Good products but very confusing for…

Good products but very confusing for the buyer. They have 2 different websites one is considerably more expensive than the other
, because they are linked you are not sure which one you are purchasing from. I paid way more for some raspberry canes than I should have

10 December 2025
Unprompted review
J Parkers Wholesale logo

Reply from J Parkers Wholesale

Hi Clive

Thank you for your review and feedback. There is our gardening website which caters for gardening enthusiasts. Our wholesale website caters for trade professionals hence the option to purchase much larger quantities and pricing to reflect same.

We do not link them, however they may show together on search engines.

Kind regards,
Trish

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