Blocked drain - After having been ripped off by an independent plumber who didn’t even think to check the outside drain and charged 500 quid for the pleasure of turning up and poking around a bit. Eth... See more

Location
Switch locationEdinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
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See what reviewers are saying
I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied
Engineer was great, diagnosed the issue and gave us reccomendations for resolving the issue that felt genuine and not a forced sell. Would use again and reccomend to others.
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
- 0127 988 1713
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Poor leadership and customer service
Had booked them in as a British Gas Homecare Customer to fix a minor problem. Whilst was fixed it resulted in adverse impact to hot water supply to showers and low pressure and volume of water in kitchen. Problems caused by their man and they've said they cant fix it for 10 days. They can't be bothered to hire people but it is ok for a family of 4 to be distressed and pay them on a monthly basis. Great customer service.
May use AI-assist with repliesRead more
Very polite and efficient gentleman who…
Very polite and efficient gentleman who unblocked the pipe and gave advice to sort another issue.

Reply from Dyno-Rod - Hertfordshire
The drain specialist Mick was…brilliant - expert and reassuring but also helpful and considerate. Solved and sorted with common sense to do today rather than come back again to do
The drain specialist Mick was knowledgable and very skilled and arranged to sort problem when I was able to agree quote for works - nothing ever covered by the British Gas contract as such limited cover is misrepresentation - but Mick sorted problem within hours of me first contacting Dyno. Only good part about the British Gas contract today was that Dyno came out within a couple of hours. Unlike last experience with Dyno when took weeks for plumbing to locate a pipe leak. Mick was excellent and highly recommended.

Reply from Dyno-Rod - Hertfordshire
Aaron who came down always very helpful…
Aaron who came down always very helpful and fixed our issue

Reply from Dyno-Rod - Hertfordshire
Fantastic service to fix very difficult blockage
My problem was a very difficult toilet wastewater pipes blockage. Toilet in the attic, so could not use normal jet flush. Mick from Dyno-Rod worked very hard in cramped, smelly conditions, to clear the blockage using manual tools and buckets. Cannot recommend Mick and Dyno highly enough. Fantastic service.

Reply from Dyno-Rod - Hertfordshire
Good communication
The office rang me to confirm the engineer arrival time, engineer later rang to say on his way.
Blockage quickly eased. The removal of the foreign object could require excavation
Awaiting report from the office/engineer with cause and costs.

Reply from Dyno-Rod - Hertfordshire
Excellent service from Simon
Excellent service from Simon, our Engineer. Efficient and knowledgeable.

Reply from Dyno-Rod - Hertfordshire
It all went smoothly
It all went smoothly. I had a very good response from the receptionist. She scheduled the appointment for the following day but actually managed to get tge technician out the same day !! The technician gave me a call and arrived promptly and under 5 minutes it was all done. A wonderful charming and very efficient technician !! I wouldn't go anywhere else for this kind of service. I highly recommend it.

Reply from Dyno-Rod - Hertfordshire
Clear communications
Clear communications, pricing and very pleasant and efficient guy sorted the problem quickly with clear and well structured further recommendations, which we will take up. Many thanks!

Reply from Dyno-Rod - Hertfordshire
Good experience
Turned up on time. Quickly identified and dealt with the problem. Very customer friendly.

Reply from Dyno-Rod - Hertfordshire

Reply from Dyno-Rod - Hertfordshire

Reply from Dyno-Rod - Hertfordshire
Fantastic service and staff very happy
Fantastic service and staff very happy. Being diligent has just saved me a lot of money!

Reply from Dyno-Rod - Hertfordshire
The whole team were very helpful and…
The whole team were very helpful and sorted my drain problem with ease. I would recommend them 100%

Reply from Dyno-Rod - Hertfordshire
Blockage Cleared!
Aaron was my engineer, he was very knowledgeable and explained everything clearly from start to finish. Blockage located and cleared!

Reply from Dyno-Rod - Hertfordshire
Mike was brilliant
Mike was brilliant! Cheerful and with a great ‘can-do’ attitude. He came on time and sorted my problem without fuss. Couldn’t be better

Reply from Dyno-Rod - Hertfordshire
Highly recommend
Great experience with Dyno Rod, made an online appointment for the same day, was called half an hour before arrival. Mick was really helpful and friendly, he got on with the job (which was not to pleasant) wasn’t the cheapest but you definitely get what you pay for

Reply from Dyno-Rod - Hertfordshire
Thank you so much for everything today
Thank you so much for everything today. As always the gentleman was really efficient and professional and kind. Very grateful. Thank you very much. Excellent

Reply from Dyno-Rod - Hertfordshire
Excellent customer service
Excellent customer service, the gentlemen spotted the issue immediately. Would highly recommend

Reply from Dyno-Rod - Hertfordshire
Absolutely brilliant
Absolutely brilliant! The guys came today. Sorted my blocked drain, disinfected the whole area. A very quick smooth process by 2 very friendly guys
Thank you 🙏🏼

Reply from Dyno-Rod - Hertfordshire
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