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Dyno-Rod - Kent Reviews 

616
TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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Rated 5 out of 5 stars

We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more

Company replied

Rated 5 out of 5 stars

Friendly and respectful. It was hard to find my drains but the Dynorod was persistent and finally found their route on the 3rd visit . This information was requested from me for a would be buyer.

Company replied

Rated 5 out of 5 stars

Dyno-rod were pleasant and efficient, and able to come out at short notice. I was shown the root growth blocking my toilet on a monitor, and it was explained how they were going to deal with the prob... See more

Company replied

Rated 5 out of 5 stars

The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

616 reviews

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4.9

All reviews

(616)

8,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom went above and beyond

Tom went above and beyond in a situation that was impossible to fix without changing the whole drain system - he worked really hard at giving us a temporary solution until we could get our pipes replaced. We’re really grateful. Thankyou Tom.

15 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Professional and great sevixe

Amazing service - like night and day from the previous experience with another company. Dyno- Rod arrived early - were professional and polite - explained the process clearly and I wasn’t asked to sign any paper work until the job was finished and satidfied. Highly recommended and would use again if I needed to, 100%

15 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Emily, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Rainwater drains cleared

Cleared silt out of my rainwater drains. Water seems to be flowing now. The engineer gave me the contact number of Highways if I have problems in the future.

14 April 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Davina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Super quick and very helpful

I filled out an online form late Sunday night and they were with me by lunchtime on Monday. Turns out we didn’t have a drain problem, we had a deceased rodent problem! They didn’t charge us a call-out fee and were extremely helpful. 10 out of 10 service.

14 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great experience.

I was surprised how quickly they came out and unblocked my sewage drain which has been invaded by tree roots. The guy was very friendly and very efficient. Thankyou so much.

9 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Elaine, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great professional service.

Timely, diagnosis with camera, unblocked and left clean and tidy. Nice people to deal with. DynoRod have the right kit and the right training. I always call them when drainage problems arise.

25 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Christopher, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Got a difficult job done in a few…

Got a difficult job done in a few hours.
Expert knowledge. Helpful and friendly..

4 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Cee, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David, Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent Plumber Michael from Dyno plumbing

Michael the plumber from Dyno plumbing was excellent. He asked what the problems were and was very professional.
He fixed a problem with a leak from pipes from.boiler that leaked on garage floor.
He also fixed a pop up plug that kept getting stuck. He got straight on with work needed. Completed jobs excellently. Highly recommend Dyno Plumbing

26 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Michael and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Noticed a blocked drain outside on…

Noticed a blocked drain outside on Saturday and booked an appointment online for the next day (surprisingly Sunday was an option). Good communication and clear pricing (annoyingly my BG Homecare plan didn’t include drains). They arrrived on time and fixed the issue with a minimum of fuss. Would definitely recommend.

23 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Phil, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service

Although they can be more expensive than others I believe, they were the only people that answered at all on a Saturday evening! They explained what the price would be (as I don't have British Gas cover) and told me someone would call me in one hour. In fact, Dan called me about 30 minutes later and said he could be with me in the next 35 mins. On arrival, he went through all the things we'd tried as he wanted to prevent us having to pay if it was something simple before he went to get the kit. It turned out to be a blocked drain that was stopping the toilet from flushing properly, he used a jet washer to clean the drain and checked the waste pipes, which he said were not too bad, when he finished, he was able to answer my questions about condition and where the problem had been. It was very stressful when it happened, but Dan made it a far less stressful experience when he arrived. I've never used DynoRod before, but based on this first experience, I would definitely use again.

22 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Andy, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick and friendly

Quick response time, came out within a few hours. Engineer was friendly and happy to explain the issue.

20 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barry, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

The response was very speedy and efficient

The response was very speedy. The team member who came was friendly, informative, efficient and honest regarding the cause and possibility of recurrence.

18 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Wendy, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Called at 09:45 and Steve was here within 20 minutes. Cleared the main drain blockage very efficiently and was really helpful.
Would highly recommend

13 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Oliver, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

All done

All done, straight away. Friendly to talk to, polite. And very helpfull. Thank you Dino Rod.

11 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Janet, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Called to confirm in the morning and then 30 minutes before arrival. Solved the problem efficiently and effectively. Would use again.

4 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Beverley, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drain

Very prompt, informing us when on way, efficient and a friendly and helpful young man.

3 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Joyce, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Sewage coming up out of drain

I had noticed sewage coming up through my drain so contacted my local council who put me through to their maintenance who contacted dyno rod they attended the same afternoon as rung he turned up very polite very informative and sorted the problem within an hour very professional

28 February 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Steve, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great experience

Lovely, knowledgeable man. Quick and efficient service. Highly recommend

24 February 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jenny, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service
Worker very pleasant and explained fully what he was doing.
Highly recommend

19 February 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jan, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Prompt service

Prompt service, clear explanation of work required,

19 February 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Elizabeth, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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