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Dyno-Rod - Kent Reviews 

608
TrustScore 5 out of 5

4.8

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more

Company replied

Rated 5 out of 5 stars

Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.

Company replied

Rated 5 out of 5 stars

Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more

Company replied

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.8

Excellent

TrustScore 5 out of 5

608 reviews

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4.8

All reviews

(608)

8,312 reviews in the last 12 months

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Rated 5 out of 5 stars

Drain repair

The team were great, very professional and did a fantastic job repairing my displaced drains. Thanks lads! 👍

5 June 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Thanks for the great review Alex! I'll pass it on to Carl and Sam who carried out the repair as well as Paul who organised it.
Pete

Rated 5 out of 5 stars

Service with a smile

Arrived on time, was quickly up and running and with some hardwork on his part all sorted within an hour.

No call out charge but price agreed up front so no money worries.

7 June 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mark, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

I recently used Dyno’s services and was…

I recently used Dyno’s services and was thoroughly impressed. The team was very efficient and professional from start to finish. They arrived promptly, communicated clearly, and got the job done with no fuss. It’s refreshing to deal with a company that values both expertise and customer care. Highly recommended!

Thank you, Dyno!

5 June 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gulnida, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service and value

Prompt response and price quoted and specific date and time plus follow up text and operator called to say on their way. Professional helpful attitude and job done quickly and price reduced without me asking

3 June 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Freemantle Hall Bexley, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 1 out of 5 stars

Unacceptable (lack of) service.

Called at 11am with an emergency job. Chased all day for updates and recieved a call at 4pm to suggest I might want to find someone else to do the job!!! (This is Sat of a bank holiday weekend)

24 May 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Lauren, I'm extremely sorry for this very poor service. The engineer was exceptionally busy on Saturday but should have kept you informed of his progress and given you an ETA. He is an extremely good engineer but I have let him know about this as it was unacceptable to fail to let you know when to expect his visit. Once again please accept my apologies.
Peter Messenger

Rated 5 out of 5 stars

Great service

Easy to book online, engineer turned up on time, contacted me beforehand was very polite and resolved the issue.

23 May 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Graham, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Scott kept me advised of his timing for…

Scott kept me advised of his timing for visit. Turned up when predicted and undertook a thorough job solving the drain issue effectively. A good job and will continue to use as and when needed.

16 May 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Andy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick response

Quick response, got the job done quickly and efficiently. Friendly, polite and professional. Highly recommend.

16 May 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Pamela, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service polite efficient happy…

Great service polite efficient happy arrived on time and did a great job

15 May 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mandy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

5☆ service

5☆ service. Scott very knowledgeable dealt with blockage explained everything to me and I've learned a great deal. Polte, and super representative of your company. Thank you.

25 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Debbie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent experience

Great engineer came out to the appointment. Good communication throughout and highly knowledgeable about the situation. Had the sink flowing again quickly. Would use DynoRod Ramsgate again

17 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi LR 2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Engineer arrived in good time utilised…

Engineer arrived in good time utilised camera and probes to quickly identify and clear the issue. Once cleared checked to see pipework was sound. Highly efficient and I'm very satisfied with the service. Thanks

17 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi customer 7, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Tom went above and beyond

Tom went above and beyond in a situation that was impossible to fix without changing the whole drain system - he worked really hard at giving us a temporary solution until we could get our pipes replaced. We’re really grateful. Thankyou Tom.

15 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Professional and great sevixe

Amazing service - like night and day from the previous experience with another company. Dyno- Rod arrived early - were professional and polite - explained the process clearly and I wasn’t asked to sign any paper work until the job was finished and satidfied. Highly recommended and would use again if I needed to, 100%

15 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Emily, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Rainwater drains cleared

Cleared silt out of my rainwater drains. Water seems to be flowing now. The engineer gave me the contact number of Highways if I have problems in the future.

14 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Davina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Super quick and very helpful

I filled out an online form late Sunday night and they were with me by lunchtime on Monday. Turns out we didn’t have a drain problem, we had a deceased rodent problem! They didn’t charge us a call-out fee and were extremely helpful. 10 out of 10 service.

14 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great experience.

I was surprised how quickly they came out and unblocked my sewage drain which has been invaded by tree roots. The guy was very friendly and very efficient. Thankyou so much.

9 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Elaine, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great professional service.

Timely, diagnosis with camera, unblocked and left clean and tidy. Nice people to deal with. DynoRod have the right kit and the right training. I always call them when drainage problems arise.

25 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Christopher, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Got a difficult job done in a few…

Got a difficult job done in a few hours.
Expert knowledge. Helpful and friendly..

4 April 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Cee, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David, Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent Plumber Michael from Dyno plumbing

Michael the plumber from Dyno plumbing was excellent. He asked what the problems were and was very professional.
He fixed a problem with a leak from pipes from.boiler that leaked on garage floor.
He also fixed a pop up plug that kept getting stuck. He got straight on with work needed. Completed jobs excellently. Highly recommend Dyno Plumbing

26 March 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Michael and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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