Banner for Dyno-Rod - Kent

Dyno-Rod - Kent Reviews 

608
TrustScore 5 out of 5

4.8

Ellingham Way 121, TN23 6LZ Ashford, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more

Company replied

Rated 5 out of 5 stars

Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.

Company replied

Rated 5 out of 5 stars

Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more

Company replied

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.8

Excellent

TrustScore 5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(608)

8,312 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clean and tidy

The operative was courteous, rang before arriving to give me a rough guide to his time of arrival. He worked quickly and cleaned up after he had finished his work. He also cleaned some of the surrounding area, where he hadn't made a mess

26 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Margaret, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 4 out of 5 stars

Service from the engineer was excellent.

The gentleman, Mathew, was efficient ,professional and courteous. Only problem was that I never had a call to say he was on his way. A church hall is not always in use, so it would have been a wasted journey, if a hall user had not rung me. The person who took my call, kept saying " no problem", but clearly didn't listen when I explained that they needed to call me. Mathew, the service engineer, was excellent.

9 December 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mrs Spiller 16, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. I apologise for the lack of the phone call as we instruct all our engineers to ring with an ETA for the reasons that you stated. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very efficient service thank you

Very efficient service thank you

9 December 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Amazing, fair priced, and a great number to keep on speed dial!!

Such a polite man came to fix the plumbing problem in the home.. shoe covers and all other protective bits protected our carpets, walls etc from dirt and damage - it showed total respect for our property and as he cleaned up after himself - I didn’t have to do anything except be over the moon with the service and the “jobs a good ‘un” moment..

The man explained the problem using words anyone can understand - there was no ‘job’ or ‘technical’ wording that the average person may not understand.. he then completed the work, quickly, quietly and fixed everything..

I wasn’t pushed into paying for anything extra.. the chap was an excellent example of how business should be done! Thank you - I will definitely recommend your company as a first choice and your company will remain my first port of call!

21 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Feral Twist 25, thank you very much for taking the time to review our service and pleased that you are happy with the service provided. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drains

Matthew investigated the issue , kept me informed and showed me the various issues. He also offered practical information to avoid future issues.

Excellent service and he fixed the issue quickly

24 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Washington, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very quick response to our problem

Very quick response to our problem. The guy who came to sort it out was polite and explained what he was going to do and then gave us tips so it wouldn’t happen again. Very efficient service.

27 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Geoff, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Same day service - good job done!

M was cheerful and polite, knew his stuff and found a solution for our issue with no fuss. He also recommended further treatment to deal with the issue once and for all.

25 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Customer 9, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Fabulous service

Fabulous service, called at 8-30 and they were here 2 hours later. Fast efficient service very pleasant young man. Can’t fault them
Suzanne

21 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Suzanne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service, had 4 firms come to try and clear a drain with no luck. Matthew came and worked extremely hard. Was determined to get the drain clear and was successful! Very helpful and would recommend to anyone.

17 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gary, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

The engineer was helpful and…

The engineer was helpful and understanding and explained clearly tge issue and how to resolve it.

11 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Ross, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very polite,helpful and super quick.

Very polite,helpful and super quick.
Worked around my commitments for children.

11 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Leanne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these brilliant comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

We had an emergency blocked toilet at…

We had an emergency blocked toilet at our mums. Our Mum is 89 with Alzheimer’s - dyno rod were amazing- came out within a few hours and sorted the problem in the pouring rain. They were really respectful, polite and kind to mum and we were so impressed with the whole service and not expensive. Definitely recommend and would use again. Thank you

10 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Ms Peto, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these brilliant comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Steve the engineer was fabulous

Steve the engineer was fabulous. Service was quick and resolved easily

10 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Lucy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Amazing same day service

Amazing same day service. Thankyou Scot for sorting our problem and keeping us informed at all times.

9 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

We have recently used Dyno-Rod to…

We have recently used Dyno-Rod to unblock a drain and I cannot speak highly enough of the work carried out by Carl and Sam. It was a difficult job that involved digging quite deep holes in our lawn to gain access to no fewer than six manhole covers before the blockage was found and removed. Carl and his colleague demonstrated a lot of expertise and determination to solve the problem. So, overall, well done Dyno-Rod!

6 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jack 5, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl, Sam and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Dyno Rod (Matthew) was fantastic

Dyno Rod (Matthew) was fantastic. Quick response time and extremely thorough and helpful.

1 November 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mr Jackson, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very prompt response from Dyno-Rod

Very prompt response from Dyno-Rod. Tom arrived within 15 minutes of my call. We had a blocked soakaway that was flooding our driveway with the water about to enter our garage. The job wasn’t straightforward but Tom persevered and managed to clear the blockage - working throughout in heavy rain. He also swept all the debris off our driveway leaving everything clean. I have no hesitation in recommending Dyno-Rod. What a great service!

29 October 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi D & K 29, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Exceptional Service

The speed at which Dyno responded is truly commendable. Tom arrived the same day. He conducted a thorough investigation and carefully explained every stage to me. He was extremely polite when walking through the house. Despite mine being the last appointment of the day, and it was getting dark, Tom never rushed and kindly explained other options which would have taken more time. Tom was exceptional and a real credit to the company.

27 October 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Vincent, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Exceeded expectations

The engineer quickly identified the issue & promptly implemented the solution.

27 October 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi WJB 16, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Definitely would recommend

Brilliant. Came the next morning to investigate our blockage to upstairs bathroom. Gained access to our stack, cleared it, all sorted. Lawrence, the engineer, was professional and polite. We had got someone else, a local company, to come and have a look and they quoted £450. Dyno Rod came and charged me £190. Would definitely keep using DR and only them. Thank you to Lawrence, lovely bloke

24 October 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look