The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more
Company replied

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The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more
Company replied
Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.
Company replied
Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more
Company replied
Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
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The operative was courteous, rang before arriving to give me a rough guide to his time of arrival. He worked quickly and cleaned up after he had finished his work. He also cleaned some of the surrounding area, where he hadn't made a mess

Reply from Dyno-Rod - Kent
The gentleman, Mathew, was efficient ,professional and courteous. Only problem was that I never had a call to say he was on his way. A church hall is not always in use, so it would have been a wasted journey, if a hall user had not rung me. The person who took my call, kept saying " no problem", but clearly didn't listen when I explained that they needed to call me. Mathew, the service engineer, was excellent.

Reply from Dyno-Rod - Kent

Reply from Dyno-Rod - Kent
Such a polite man came to fix the plumbing problem in the home.. shoe covers and all other protective bits protected our carpets, walls etc from dirt and damage - it showed total respect for our property and as he cleaned up after himself - I didn’t have to do anything except be over the moon with the service and the “jobs a good ‘un” moment..
The man explained the problem using words anyone can understand - there was no ‘job’ or ‘technical’ wording that the average person may not understand.. he then completed the work, quickly, quietly and fixed everything..
I wasn’t pushed into paying for anything extra.. the chap was an excellent example of how business should be done! Thank you - I will definitely recommend your company as a first choice and your company will remain my first port of call!

Reply from Dyno-Rod - Kent
Matthew investigated the issue , kept me informed and showed me the various issues. He also offered practical information to avoid future issues.
Excellent service and he fixed the issue quickly

Reply from Dyno-Rod - Kent
Very quick response to our problem. The guy who came to sort it out was polite and explained what he was going to do and then gave us tips so it wouldn’t happen again. Very efficient service.

Reply from Dyno-Rod - Kent
M was cheerful and polite, knew his stuff and found a solution for our issue with no fuss. He also recommended further treatment to deal with the issue once and for all.

Reply from Dyno-Rod - Kent
Fabulous service, called at 8-30 and they were here 2 hours later. Fast efficient service very pleasant young man. Can’t fault them
Suzanne

Reply from Dyno-Rod - Kent
Excellent service, had 4 firms come to try and clear a drain with no luck. Matthew came and worked extremely hard. Was determined to get the drain clear and was successful! Very helpful and would recommend to anyone.

Reply from Dyno-Rod - Kent
The engineer was helpful and understanding and explained clearly tge issue and how to resolve it.

Reply from Dyno-Rod - Kent
Very polite,helpful and super quick.
Worked around my commitments for children.

Reply from Dyno-Rod - Kent
We had an emergency blocked toilet at our mums. Our Mum is 89 with Alzheimer’s - dyno rod were amazing- came out within a few hours and sorted the problem in the pouring rain. They were really respectful, polite and kind to mum and we were so impressed with the whole service and not expensive. Definitely recommend and would use again. Thank you

Reply from Dyno-Rod - Kent
Steve the engineer was fabulous. Service was quick and resolved easily

Reply from Dyno-Rod - Kent
Amazing same day service. Thankyou Scot for sorting our problem and keeping us informed at all times.

Reply from Dyno-Rod - Kent
We have recently used Dyno-Rod to unblock a drain and I cannot speak highly enough of the work carried out by Carl and Sam. It was a difficult job that involved digging quite deep holes in our lawn to gain access to no fewer than six manhole covers before the blockage was found and removed. Carl and his colleague demonstrated a lot of expertise and determination to solve the problem. So, overall, well done Dyno-Rod!

Reply from Dyno-Rod - Kent
Dyno Rod (Matthew) was fantastic. Quick response time and extremely thorough and helpful.

Reply from Dyno-Rod - Kent
Very prompt response from Dyno-Rod. Tom arrived within 15 minutes of my call. We had a blocked soakaway that was flooding our driveway with the water about to enter our garage. The job wasn’t straightforward but Tom persevered and managed to clear the blockage - working throughout in heavy rain. He also swept all the debris off our driveway leaving everything clean. I have no hesitation in recommending Dyno-Rod. What a great service!

Reply from Dyno-Rod - Kent
The speed at which Dyno responded is truly commendable. Tom arrived the same day. He conducted a thorough investigation and carefully explained every stage to me. He was extremely polite when walking through the house. Despite mine being the last appointment of the day, and it was getting dark, Tom never rushed and kindly explained other options which would have taken more time. Tom was exceptional and a real credit to the company.

Reply from Dyno-Rod - Kent
The engineer quickly identified the issue & promptly implemented the solution.

Reply from Dyno-Rod - Kent
Brilliant. Came the next morning to investigate our blockage to upstairs bathroom. Gained access to our stack, cleared it, all sorted. Lawrence, the engineer, was professional and polite. We had got someone else, a local company, to come and have a look and they quoted £450. Dyno Rod came and charged me £190. Would definitely keep using DR and only them. Thank you to Lawrence, lovely bloke

Reply from Dyno-Rod - Kent
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