The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more
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See what reviewers are saying
Quick, prompt, knowledgeable engineer made a stressful situation easier. The contractor sent by insurers wasn't so efficient. Glad we used Dyna rod instead.
Company replied
Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more
Company replied
Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.8
Excellent
608 reviews
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Id certainly recommend Dyno
Id certainly recommend Dyno, a very pleasant, gentleman (forgotten name). Carried out a thorough examination and answered all my many questions putting my mind at ease. He explained in detail in a way i could understand, I’m an elderly lady.
23 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Mrs Sillitoe, thank you very much for your glowing review of the visit carried out by Scott. I'm hoping that it's unintended but you have only given it a score of 2 out of 5 which doesn't seem to accord with your comments. If you did intend a higher score could I please request you to edit your review?
Go to Trustpilot.com and click Log in in the top right-hand corner. Log in with your account details.
Under your user icon in the top right-hand corner, select My Reviews from the drop-down menu. If you locate the review you can click edit at the bottom of the review.
Thank you very much,
Peter Messenger
Very quick to answer my call
Very quick to answer my call. Clear instructions given about appointment and cost explained. Dyno rod man was friendly and efficient in his work. Clean and tidy drain and unblocked with rods removed that we got stuck in pipe! Thank you!
22 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Job got done quickly and the man that…
Job got done quickly and the man that came out was very helpful. Unfortunately that's were the good experience ends. I was told I would receive the report along with a video the next day. Its now 3 days and have had to call for the second time and I have been told its not done and won't be done for at least another four days. Apparently there is nothing they can do as the person it was given to is off. The office is very unhelpful despite me expressing the urgency in needing the paperwork for my landlord.
16 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Laura, please accept my apologies for the delays in sending the invoice and report. We have sent them to you this morning so please contact our office if you require any further assistance.
Kind Regards,
Peter Messenger
So pleased we chose Dynorod
Scott turned up exactly when expected. He was extremely professional and knowledgeable. He knew instinctively how to address the issue with our blocked toilet. He used very high tech equipment to locate and release the blockage. Excellent job - very pleased and relieved.
15 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Chris, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Friendly and professional service
The engineer was friendly and considerate as well as being professional.He worked competently and explained everything clearly and cleared up after he’d completed the job. Was very pleased with the service .
14 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Pat, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
very efficient and communication…
very efficient and communication excellent.
13 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Judi, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Toilet Blockage Solved.
Arrived very quickly after call. Engineer very quick and efficient, polite and clear with explanation of the problem, and the solving of it!
My wife and I were very pleased all round 😃!
4 October 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Martin, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott provided a very quick and concise…
Scott provided a very quick and concise service explaining everything all the way through. Faultless.
23 September 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Grant, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott was tremendous confident in his…
Scott was tremendous confident in his ability and informative. Second occasion to use Dyna-Rod quite frankly I wouldn’t bother phoning anyone else.
13 September 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service from booking to…
Excellent service from booking to finish. Fast, polite couldn’t ask for more
15 September 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roman, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Thank you Scott!
Excellent service from the moment I called until job done (same day). Prompt and efficient. Scott knew his stuff and cleared blocked downpipes quickly and expertly.
4 September 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi A Customer 2,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Lawrence was very helpful and…
Lawrence was very helpful and efficient. Thank you
3 September 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Mr Jackson,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Scott was brilliant
Scott contacted me 30 mins before he arrived. He was very professional, knew what needed to be done and addressed the issue quickly without any fuss. Scott was very helpful and polite leaving the area clean.
28 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roy,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very quick attendance directly after…
Very quick attendance directly after the bank holiday. Tom was meticulous and honest and went out of his way to ensure my drains were all in good working order. I’ve used Dyno rod kent at home and work for many years and they are incredibly reliable.
26 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi customer 7,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Distressed woman
From my distressed phone call to you, you were at my house within an hour and within another hour, you had fixed the problem. My rods were recovered and disinfected drains unblocked and everything left tidy. Steve was very professional, helpful and very kind
21 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Kim,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Reply from Dyno-Rod - Kent
Hi Alexia,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Superb service
Arrived on time notifying me in advance that he was on his way. I think our blockage was worse than expected but he persevered and managed to clear it. I was impressed with the amount of equipment he had to call on. Would definitely recommend and use again if necessary.
20 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Michael,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Fantastic service
From the initial contact call at 08.05 to the completion of the work at 13.15 dealing with everyone involved was a pleasure. The service was absolutely fantastic; each step was explained in a kind and reassuring way that I was able to follow and on the strength of my experience today I would happily recommend Dyno rod as a first class service.
19 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Karen,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Wouldn't use them if they paid me
After paying British gas an extortionate amount of money every month for home care they send these clowns to fix a leak because British Gas supposedly don't fix leaks! Anyway however first time I booked an engineer & booked a day off work they didn't turn up but didn't tell me until late afternoon. Fast forward 2 weeks later when an engineer actually showed up late afternoon diagnosed what they thought was the problem said could get the part in next day when they rang to check. Then we had to ring them to get another appointment. Another week/ 2 weeks when they were supposed to fix my leak...didn't turn up and was told they couldn't get the part which was a lie as I was told the previous day they had the part. Now having lost 2 days wages I had to fight to get a appointment in a weeks time, this time the guy who arrived didn't know why he was there and had to order the part he said he fixed the problem that day but didn't check before he left and surprise its still leaking! Another week later I get a call on the day booked by an engineer that is coming to look at my leak but then tells me is not qualified to fix it????? So another week later I'm now waiting in once again for them to arrive. Another 2 weeks later my leak was finally fixed. I wouldn't use this compact if they paid me!
6 January 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Paula,
this is the site for DynoRod drainage but your work was carried out by the plumbing company. Could I please request that you cancel the review on our site and instead post it on the correct site: Dyno Plumbing Kent & London. They will then be aware of your comments and be able to respond accordingly.
Thank you,
Peter Messenger
Visit to change kitchen tap.
Dyno rod engineer visited my property in Brook Street, Erith on Wednesday to change our kitchen tap. I forgot his name but the guy was incredibly polite and highly expert at his job. He completed the job well, provided good information to us and was very professional. He was excellent.
6 August 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Fola,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
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