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Dyno-Rod - North East Reviews 

1,183
•
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt sta... See more

Company replied

Rated 4 out of 5 stars

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectfu... See more

Company replied

Rated 5 out of 5 stars

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer ran... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from initial phone call to completion of drain clearance. I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,183)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks to Graham for sorting out leak…

Thanks to Graham for sorting out leak in bathroom - it was one of those jobs that just kept throwing out problems but with good humour and determination he carried on with excellent results. Above and beyond!

16 October 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mrs Thompson,

We are delighted to hear about your experience with our recent visit. It is wonderful to know that the tricky bathroom leak was resolved with determination and humor. We always strive to go the extra mile for our customers, and we truly appreciate your kind words and feedback. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Really knowledgeable

Really knowledgeable, reliable and efficient. Thank you

21 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Rhian,

Thank you so much for taking the time to share your feedback with us, it's much appreciated. Thank you for choosing Dyno-Rod

Rated 4 out of 5 stars

Prompt service

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectful and really helpful Hopefully the diagnosis and repair will be as smooth as it has been so far

21 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

We are so pleased to hear that, despite some initial confusion with the on-line booking process, your experience has been excellent. We will endevour to get the report to you swiftly so you can see what the CCTV survey ideintified. Many thanks for choosing Dyno-Rod

Rated 5 out of 5 stars

Efficient and professional from start…

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt stay in her home. First thing Monday morning they returned and quickly and cleanly fixed the broken drain. Very impressed from start to finish with communication and fixing the problem. My Mother was back in her home by Monday lunchtime. Thank you for prioritising her. She was very grateful.

19 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mrs Robinson,

We are delighted that we could help your mother during such a stressful time. We did what we could to ensure that the repairs were completed swiftly and cleanly. Thank you for sharing your kind feedback about our communication and efficiency and thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent!

Very efficient, excellent service. Arrived within an hour of initial phone call and cleared blocked sewage pipe. Very polite and customer friendly. Excellent value for money.

19 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

We are delighted to hear about your experience with our service. It is wonderful to know that our team arrived so promptly to resolve your drainage issue, while providing customer care and value. Thank you for taking the time to share your feedback and for choossing Dyno-Rod

Rated 5 out of 5 stars

Dyno rod - professionals

Dyno rod are very professional. They arrived on time and set to work finding the blocksge and with 15 mi utes it was cleared.

18 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Calder,

We are delighted to hear about your positive experience with our service. It is wonderful to know that our team arrived promptly and efficiently resolved the issue in a short amount of time. Thank you very much for taking the time to share your feedback and for choosing Dyno-Rod

Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish. The service was so prompt and the engineer came the same day. Wayne did an excellent job, he was a great and pleasant guy who was very informative and gave great service with a friendly attitude. I would highly recommend this company and especially Wayne.

16 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Wright,

We are delighted to hear about your experience! It's fantastic to know that our team was able to provide prompt, same-day service and that our engineer was so friendly, informative, and thorough. We truly appreciate your kind words and your strong recommendation of our service. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from initial phone call to completion of drain clearance.
I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.m.
A friendly professional engineer, very knowledgeable.
For a rapid service for a blocked drain I would highly recommend Dyno-rod.

18 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Thank you so much for sharing your experience. We are delighted to hear how quickly your Sunday morning appointment was arranged and how swiftly the blockage was resolved. It is wonderful to know our engineer was so knowledgeable, friendly, and efficient from start to finish. We truly appreciate your kind feedback and recommendation.

Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Blocked toilet

Had a seriously blocked toilet I tried everything to get it unblocked but failed, gave Dyno-Rod a call at 10ish on a Saturday morning and I was able to get them out within the hour.

The man that attended was friendly explained he would put a camera up the waste pipe from the man hole cover and within 30mins the issue had been found a plastic rim block had fallen and wedged itself at the back of the toilet he managed to dislodge it and get the toilet back to full working condition

Total cost was £251 but for a Saturday call out within a hour I wasn’t complaining overall very pleased with the service

17 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Allan,

Thank you very much for taking the time to share such a positive review with us. We are delighted to hear that our team was able to assist you so quickly on a weekend when you were facing such a stressful situation.

We truly value your feedback and your business, and we are glad we could help get everything flowing smoothly again for you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer rang me to update expected time and he completed the job in 5 minutes after two other contractors hadn't turned up. Very happy with the service. The lady who booked the appointment was lovely and so was the engineer. Was worth the money.

16 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for taking the time to share your feedback. We are so pleased to hear that our team could resolve the issue for you so quickly. It is wonderful to know that you experienced excellent service from both our booking staff and our technician, and that the clear updates helped make the process hassle-free. Your kind words mean a lot to us.

Thank you for choosing Dyno-Rod.

Rated 5 out of 5 stars

CARL TROTTER

CARL TROTTER

Carl did our repair today - excellent service - 10/10

14 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Ivan,

Thank you for the top rating. We are happy to hear our technician provided excellent repair service. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Ray from Dyno-Rod was very patient with…

Ray from Dyno-Rod was very patient with us as we were in a bit of a state with blocked loo and stack. The work was carried out efficiently and effectively. Very impressed with service and customer care.

10 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mr Appleby,

Thank you so much for taking the time to share such wonderful feedback. We know how stressful dealing with a major drainage issue can be, so we are delighted to hear that our engineer was reassuring and supportive during a difficult situation. It is fantastic to know that the job was resolved quickly and that you were pleased with the level of care provided. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Timely, tidy, and top notch!

Wayne came to our house to fix a recurring issue we get with blocked drains every year. He fixed it straight away, cleaned the other drains out, and there was no mess like we have had in the past from other companies. As well as fixing the issue, Wayne explained what we could do to prevent it happening again in the future. He was really friendly and professional. I highly recommend and if we do have any issues in the future, I'll be using Dyno-Rod straight away!

5 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Aspey,

Thank you for taking the time to share your review. We are delighted to hear that our engineer was able to resolve your recurring drainage issue promptly. It is wonderful to know that you appreciated the advice provided and that you found the service professional and helpful. Your recommendation means great deal to us, and your trust in our team for any future needs is really appreciated. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Wayne kept in touch throughout and did fantastic job in short notice. Would definitely recommend.

2 October 2026
Unprompted review
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Reply from Dyno-Rod - North East

Mr Horn,

We are delighted to see your review of our service. It is wonderful to know that our engineer kept you updated throughout the process and carried out a fantastic job. Thank you very much for taking the time to share your feedback and for your choosing Dyno-Rod

Rated 5 out of 5 stars

Very quick bath fix

Just had Wayne at my home to fix a recurring problem with my bath with blockage, extremely friendly, located the issue and fixed in a very timely manner. Would highly recommend Wayne and Dyno-Rod to anyone thinking of using them.

29 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Afternoon TrevF,

We're delighted to hear about your experience with our service. It's wonderful to know our engineer was friendly and efficiently resolved the recurring blockage. Thank you for your kind words and for choosing Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient service

Prompt service. Barry went above and beyond showing commitment and enthusiasm to resolve our drain issues. He was a star!

23 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

MR GILL,

We are delighted to hear about your positive experience with our service. It's wonderful to know we went above and beyond to resolve your drain issues. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Really friendly, went above and beyond.

8 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear about your positive experience with our service. It's wonderful to know that our team provided excellent professional service. Your kind words are greatly appreciated. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

I called Dyno-Rod and they said they…

I called Dyno-Rod and they said they could attend within the hour and they arrived on time to clear my blocked drain. Keith was excellent and cleaned the drain in no time he found out it was tree roots that was the problem.I would have no hesitation in recommending Dyno-Rod and in particular Keith to any one who needs there services.

16 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Colledge,

We're delighted to hear about your positive experience with our service. It's great to know our team was able to attend promptly and resolve your blocked drain efficiently. We appreciate your kind words and recommendation, thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great service arrived when expected was…

Great service arrived when expected was really helpful cleared my drain. I decided to use them instead of an independent because I have been let down too many times. I definitely recommend

16 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We are so pleased to hear that our service met your expectations and that our team was able to clear your drain effectively. We appreciate you choosing us and thank you for sharing your positive experience.

Rated 5 out of 5 stars

Brilliant fast service from start to…

Brilliant fast service from start to finish, Ray was very knowledgeable and was a great help!

12 September 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Mr Simpson,

We're delighted to hear about your positive experience with our service. It's wonderful to know that our team provided brilliant and fast service from start to finish, and that our technician was knowledgeable and a great help! Thank you for choosing Dyno-Rod

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