Plumber kept me up to date with all he was doing, had to find lots of parts, he respected being inside a hope with light carpets wearing shoe covers. A job well done
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service from a brilliant engineer, take a bow Wayne what a lovely guy! Overall very happy with everything from booking, to initial call to the job that was completed. Very professional... See more
Company replied
Dyno plumbers both Jed and Carl were both prompt, professional, understood the plumbing problem and solved the issue. Dyno office staff were extremely helpful also. Well done Dyno plumbing north east... See more
Company replied
Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Rosse Close 5, NE37 1ET, Washington, England, United Kingdom
- 0191 303 9565
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carl Simpson has completed my Tap Issue…
Carl Simpson has completed my Tap Issue in my Kitchen today Excellent service
He rang 10 mins ahead of his visit he was very friendly and explained the problem
Very impressed 100%
Joan Gibson
27 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Robson,
We really appreciate you sharing your feedback. We're happy to hear that the tap issue was resolved with excellent service. It's great to know the engineer was friendly and explained the problem well. Thank you for choosing Dyno-Rod
Had a visit today to investigate two drains
Had a visit today to investigate two drains. Quick service and advice given following the investigation.
Would definitely use again if I have other issues
23 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Bell,
We're happy to hear that you received quick service and helpful advice during the drain investigation. We appreciate your trust in our service and want to thank you for choosing
Dyno-Rod North East
I booked in with Dyno Rod through my…
I booked in with Dyno Rod through my builders reccomendation.He mentioned it was the best company around and dont use anyone else.To be honest I didnt check for reviews which I always do and went ahead.
I am soo pleased with the service I received from the first point of contact to the wonderful Wayne coming to do the job.He was very professional and respectful of my home while carrying out the work.Job done and everything back to normal.Thankyou Wayne for the fab work and Dyno Rod for a fabulous service
22 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good afternoon,
We really appreciate you sharing your experience. We're delighted to hear that you were pleased with the service and that the work was carried out professionally and respectfully in your home. It's great to know everything is back to normal. Thank you for your positive feedback and for choosing Dyno-Rod
Had an outside blocked drain
Had an outside blocked drain. Wayne was very prompt, helpful and friendly. Identified the problem straight away and sorted it. Thanks Wayne.
21 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Chapman,
We're delighted to hear that the service was prompt, helpful, and effective in resolving the blocked drain. We appreciate your positive feedback and thank you for choosing Dyno-Rod
The engineer did a really good job he…
The engineer did a really good job he checked and cleaned all my drains and made sure all my outlets were clear including my stack pipes leading to my toilet. But everything has now been cleared
17 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning
We're delighted to hear that the engineer did a good job checking and clearing your drains. We appreciate you taking the time to leave us a review and for your positive feedback! Thank you for choosing Dyno-Rod North East
Rang when he was coming he was there in…
Rang when he was coming he was there in sixteen minutes really helpful and friendly and the woman on the phone was really helpful and nice I would recommend this company if anyone needs any work doing.
15 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning
We're happy to hear that you had a positive experience! We appreciate your kind words regarding our team's helpfulness and promptness. Thank you for recommending our services!
Dyno-Rod
Well Impressed with Dyno-Rod North East
I am well impressed with the service I have received from Dyno-Rod North East.
Both of the engineers, Alex and Kris, were amazing! They were solutions focused and they sorted my problem. Plus, they were, both, friendly and helpful. Alex asked for assistance from Kris, and that assistance proved pivotal. Alex’s judgment was sound, and he facilitated a positive solution.
Thank you Dyno-Rod North East, and thank you, in particular, to Alex and Kris for a job well done!
I would recommend Dyno-Rod North East for the excellent standard of their work and for their excellent customer service,
Thank you!
14 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning,
We're happy to hear you were impressed with the service from our North East team. It's great to know their solutions-focused approach and helpfulness resolved the issue. We appreciate your recommendation and value your feedback.
Dyno-Rod
Good service and great communication
Good communication between Keith and myself. He called to say he was on his way and gave an ETA, explained what would happen, cost of the survey and full process. He was very polite and talked me through everything that was happening, showing me what he was looking at through the camera and gave us peace of mind that all was ok whilst waiting for the report to come through. Would highly recommend.
14 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon Mrs Botterill,
We really appreciate you sharing your experience. We're delighted to hear that our technician communicated effectively, explained the process clearly, and provided reassurance during the survey. It's great to know you were satisfied and would recommend us. Thank you for choosing Dyno-Rod North East
First class very friendly and efficient…
First class very friendly and efficient service. Blockage was sorted in no time.
Many thanks
14 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon Mr Brenkley,
We're delighted to know that you received friendly and efficient service! It's great the blockage was resolved quickly. We appreciate your positive feedback! Thank you for choosing Dyno-Rod
Blocked drain
Brilliant and quick service for a blocked drain would highly recommend.
14 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mr Wilcock,
We really appreciate you sharing information about your experience. We are delighted to hear that you consider that you received brilliant and quick service for your blocked drain. Thank you for choosing Dyno-Rod North East.
Excellent service
Fast, efficient service. Problem was sorted same morning of booking the appointment.
13 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Amelia,
We really appreciate you sharing your feedback! We're happy to hear that you received fast, efficient service, and your problem was resolved quickly. Thank you for choosing Dyno-Rod North East
I booked a drain unblock at about 7pm…
I booked a drain unblock at about 7pm last night. At half 8 this morning they were outside ready work. The guys were courteous, efficient and just good guys. Would recommend any day of the week.
10 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mr Byatt-Smith,
We're delighted the drain unblocking service was prompt and efficient! We appreciate your positive feedback regarding the team's courteousness. Thank you for your recommendation!
Excellent Service.
Contacted Dyno Rod late Thursday afternoon and they arrived first thing the next morning. Quick, efficient, and great communication.
They sourced the problem straight away and fixed an ongoing issue within an hour. We had issues with our plumbing system for years and no plumber could detect the issue. Turns out it was an awkward external draining system. Quote was reasonable and handled correctly. Would certainly recommend.
10 April 2026
Unprompted review
Reply from Dyno-Rod - North East
We're delighted to hear that we could resolve your long-term issue. It's great to know our service met your expectations. We appreciate your recommendation and thank you for choosing Dyno-Rod North East
Turned up on time and very efficient
Turned up on time and very efficient. Website not easy to use to book an appointment so ending up phoning up.
10 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mr Goodes,
We appreciate you providing your feedback following our visit. We're dissapointed to hear you had difficulty using our website. We will look into improving the booking process. Thank you for choosing Dyno-Rod
Reply from Dyno-Rod - North East
Good Afternoon. We're glad you had a great experience. Thank you for sharing your positive feedback; we appreciate it
Dyno-Rod
Life savers
Life savers, we have a busy shop & cafe heading into a bank holiday weekend with a nightmare blocked drain!! Dyno Rod saved the day by coming out with 2 hours notice and sorted the issue. 100 % recommend professional service and literally life savers..
2 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Reggie,
We're delighted to hear that we could resolve the blocked drain at your shop and cafe, We really appreciate your recommendation and are glad we could help you out during the bank holiday weekend. Thank you for choosing Dyno-Rod North East
Barry was friendly and very helpful…
Barry was friendly and very helpful towards the problem. Offered various solutions to trying to resolve the issue. Very professional!
1 April 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Rear,
We really appreciate you sharing your feedback! We're happy to hear that Barrie provided a professional service and you thought he was helpful in providing a solution. Thank you for choosing Dyno-Rod North East!
Dyno-Rod
DynoRod arrived within 40mins of…
DynoRod arrived within 40mins of calling them. Quoted a price on the phone and that was what was paid after the job was done. Lads worked well together and the job itself was done within 20mins. A camera was used to locate the blockage which was due to a build up of rubble and cement from a new patio. Very pleased with everything overall. Would recommend to anyone.
30 March 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning
We're happy to hear that the team arrived quickly and efficiently resolved the blockage. It's great to know that you were pleased with the service. Thank you for choosing Dyno-Rod North East and for recommending us, we really appreciate it.
Fast and friendly
Within an hour of calling, Wayne and Jake had arrived and fixed the problem. Very friendly and helpful guys, thank you so much!
30 March 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Kate,
We really appreciate you sharing your feedback! We're delighted to hear that we arrived quickly and resolved the issue efficiently. Thank you for choosing Dyno-Rod North East.
Prompt efficient polite and friendly
Prompt efficient polite and friendly
Just what you need when the drain is blocked
Thant you
26 March 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning,
We're happy to hear that our prompt, efficient, and friendly service helped with the blocked drain. Thank you for your kind words and appreciation!
Dyno-Rod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.