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Dyno-Rod - North West London Reviews 

449
TrustScore 4.5 out of 5

4.6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ryan is a credit to the company. He’s reliable, professional and extremely pleasant. He has fixed all our drainage problems. Dyno Rod gave us a three month guarantee which is amazing. Ryan turns u... See more

Rated 5 out of 5 stars

I called this morning and spoke to a charming man who arranged an emergency call out for my two blocked sinks. Another friendly and helpful man arrived a couple of hours later and quickly unblocked bo... See more

Company replied

Rated 5 out of 5 stars

I had a service carried out by one of the most professional,mannered and kind engineer in this company called Andren, he not only sort out the issue but fixed everything with knowledge and experience.... See more

Company replied

Rated 5 out of 5 stars

Gary was excellent . He communicated clearly, was very kind, clearly competent and efficient at the job giving us lots of knowledge about the issues we enquired about. Highly recommend and very gratef... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom

  • 0208 003 0849

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

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4.6

All reviews

(449)

8,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely satisfied with the excellent…

Extremely satisfied with the excellent service. Called out as an emergency, arrived quickly and resolved the problem
Very thorough and professional.

2 September 2025
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

We appreciate you sharing your experience! We're happy to hear that you were satisfied with the quick response and the thorough, professional resolution of the emergency.

Claire, Dyno-Rod

Rated 5 out of 5 stars

Friendly and informative engineers who…

Friendly and informative engineers who resolved my blocked drain

2 September 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Tony Oliver,

We appreciate you sharing your experience. We're happy to hear our engineers resolved your blocked drain effectively and were helpful.

Claire, Dyno-Rod

Rated 5 out of 5 stars

Professional service

Friendly, efficient and professional service. Problem resolved quickly. Would recommend.

28 August 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Cath,

We appreciate you sharing your positive experience! We're so glad our service was friendly, efficient, and professional, and that we resolved the issue quickly.

Claire, Dyno-Rod

Rated 5 out of 5 stars

David Cope was excellent

David Cope was excellent, a good job done , on time , very personal and helpful . Thank you Mr Cope .

18 August 2025
Unprompted review
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Reply from Dyno-Rod - North West London

June Koch,

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could be helpful and efficient for you.

Rated 5 out of 5 stars

Ryan knew his job

Ryan knew his job. A very pleasant guy. Blockage cleared quickly and efficiently

14 August 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Peter,

We're happy to hear that the service was efficient and pleasant. Thank you for sharing your positive experience; we appreciate your feedback!

Rated 5 out of 5 stars

Yes ryan I think was his name was very…

Yes ryan I think was his name was very genuine and did a great job.

30 July 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you sharing your positive experience! We are so glad to hear that you were pleased with our genuine service.

Rated 5 out of 5 stars

Great job by Dave by Dynarod

Dave was timely, professional and got the problem solved quickly.

1 August 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your positive experience. We are happy to hear the problem was resolved quickly and professionally.

Rated 5 out of 5 stars

Very good throughly clean the drainage…

Very good throughly clean the drainage . Very kind patient to carry out the job they are first on my list to unblock the drains
Definetly call them again if I’m stuck refer to friend and family

10 July 2025
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

We appreciate your kind words and are so glad we could thoroughly clean the drainage for you. We're happy to be your first choice and that you'd recommend us!

Rated 5 out of 5 stars

Very professional

Very helpful, polite, efficient and professional

2 July 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your wonderful experience. We're happy to hear that our service was helpful and professional.

Rated 5 out of 5 stars

Had a problem with a block toilet toilet very…

Had a problem with a block toilet very pleased with service they turned up on time and sorted the problem out very professional

30 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us this great review. We're happy to hear that our service met your expectations with prompt arrival and professional resolution of the blocked toilet.

Rated 5 out of 5 stars

Very polite and professional young man…

Very polite and professional young man sorted the blockage in no time. A credit to your company.

28 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us such a wonderful review! We are happy to hear that the young man was professional and quickly resolved the blockage.

Rated 5 out of 5 stars

Excellent service

Excellent service. Plumber arrived promptly and had the problem solved in super quick time. Highly recommended. Thank you.

9 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to leave us this great review. We're happy to hear that they arrived promptly and efficiently resolved the problem.

Rated 5 out of 5 stars

Straight and professional

Straight, professional. Will use them again

7 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We're happy to hear that you had a professional experience! Thank you for letting us know, and we look forward to assisting you again.

Rated 5 out of 5 stars

Shaky start, but redeemed today.

After a shaky start with a failed appointment yesterday, our new engineer couldn't have been more helpful. He arrived on time, and was fast, efficient and personable. If I have one suggestion, it's that whatever satnav the company uses to locate customers, it's not that efficient and should probably be replaced.

6 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you bringing the appointment issue to our attention. We're happy to hear that the engineer was helpful, fast, and efficient. Thank you for the suggestion regarding the navigation system; we will look into this.

Rated 5 out of 5 stars

The engineer was courteous and…

The engineer was courteous and knowledgeable and fixed the issues.

5 June 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your positive experience. We're happy to hear that our engineer resolved the issues effectively.

Rated 5 out of 5 stars

An extremely efficient handsome young…

An extremely efficient handsome young man arrived on time. He found to source of the blockage and solved the problem promptly professionally!

27 May 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Tina Keyes,

We appreciate your 5-star review! We're pleased to hear that the technician was able to solve the problem promptly and professionally. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

blocked drain

Very polite and efficient operative job done very impressed

22 May 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Cathal E Mawn,

We're so glad you were impressed with our operative's efficiency and politeness. Thank you for your positive feedback!

Rated 1 out of 5 stars

Company failed to respond

On the 14th May 2025, I requested a small toilet repair for the 16th May 2025. I also called the helpline to confirm that the request had been received and the visit had been booked in. I took a whole day of annual leave from work and waited for the plumber. In the mid-afternoon, I had had no plumber or message. I called the helpline and was told that my job was on the system. In the late afternoon, I called the helpline again and was told that the job had not been assigned to any plumber. Basically, I wasted a day of leave waiting for a plumber who never came. I contacted Dyno-Rod twice more online and had no response. I think that now I will give up and try to find another plumber. This has been an annoying situation, especially since Dyno-Rod had been very effective on another plumbing job back in 2015 at the same flat. I wonder what has gone wrong with this well-known, nationwide company?
Edit: I was told that I have to call British Gas to get a Dyno-Rod appointment. This only makes sense if you know that British Gas owns Dyno-Rod. It's so counter-intuitive. Why isn't there a redirection on the Dyno-Rod website to British Gas?
Edit: 22nd May - finally got redirected to correct sub-division and booked appointment for 3rd June. Fingers crossed that it will be successful.

16 May 2025
Unprompted review
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Reply from Dyno-Rod - North West London

I have requested some further information from you as Dyno Rod Drains have no jobs for the Post code supplied. I am wondering if the review should be for Dyno Plumbing not Drains. I will await to hear from you. Thanks

Rated 5 out of 5 stars

Many thanks to Jamie Logue

Many thanks to Jamie Logue - great work. Came out at the weekend, fixed the problem we had quickly and efficiently.

17 May 2025
Unprompted review
Dyno-Rod - North West London logo

Reply from Dyno-Rod - North West London

We're happy to hear that the issue was resolved quickly and efficiently. We appreciate your positive feedback.

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