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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,741
•
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Dyno sent out Ian on an emergency call to my home to deal with a leak from my central heating on a Saturday evening. A short time after arriving Ian had cut off and capped the failed pipe, isolated t... See more

Company replied

Rated 5 out of 5 stars

Had Carl.S here this morning to replace a radiator, very polite hardworking man. We had a good conversation as he worked which was nice being a full time carer for my mother dont talk to many people.... See more

Company replied

Rated 5 out of 5 stars

Had scott from dyno plumbing to fix toilet as part of my brit gas service plan. Scott was prompt, phoned before arrival and clean tidy worker and very curteous and replaced all inner workings of toile... See more

Company replied

Rated 5 out of 5 stars

What an absolute lifesaver! 🌟 After discovering a water leak, Scott the plumber came to the rescue! He arrived within just 45 minutes and, within the hour, had identified and isolated the le... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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5.0

All reviews

(5,741)

8,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jed was great

Jed was great. Did everything we asked for and more.

17 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Jon Tyerman,

We are so pleased to hear about your positive experience. It's wonderful to know that our engineer exceeded your expectations and provided excellent service. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Fast

Fast, efficient, professional service

16 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

murpy F,

We are so pleased to hear that you found our service to be fast, efficient, and professional. Thank you for your wonderful feedback; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Elliot and kris were clean and tidy &…

Elliot and Kris work was clean and tidy & they did a neat and efficient job of fitting 2 Victorian style radiators. Refreshing to have a well executed job from appointment to finish, thank you.

16 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

John Bassett,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that the work was carried out cleanly, tidily, and efficiently from start to finish. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Engineer Carl Trotter was friendly and…

Engineer Carl Trotter was friendly and professional, he kept us updated on the work progress. He left us with a fully functioning heating system
Top man!

15 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith Smith,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer was friendly and professional, keeping you updated throughout the process. We're so pleased you were left with a fully functioning heating system.

Dyno-Rod

Rated 5 out of 5 stars

Jed did a fantastic job what a nice and…

Jed did a fantastic job what a nice and efficient person 10 out of 10

15 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mohammed Ali,

We are so pleased to hear about your positive experience and that our team member was fantastic, nice, and efficient. Thank you for your kind words; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Great communication

Great communication, great service, went through British gas home service, excellent thank you

15 September 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Peter,

We're so glad to hear you had such a positive experience with our communication and service through British Gas HomeCare. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Anthony came to fix our loo bang on…

Anthony came to fix our loo bang on time and did the job perfectly thank you so much job well done

15 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

poppet,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer was on time and completed the job perfectly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl S was fab

Carl S was fab, in and out. Spotted the issue and fixed it there and then!

15 September 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Shannon,

We're so pleased to hear that the issue was quickly identified and resolved. Thank you for sharing your positive experience with us; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Carl S was was lovley made sure i was…

Carl S was was lovley made sure i was up to date on everything that was getting done

15 September 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Grace,

Thank you for taking the time to share your feedback. We are so pleased to hear that our team member kept you fully informed throughout the process. We appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Graham attended for a bathroom blockage…

Graham attended for a bathroom blockage very friendly and efficient and gave me some great advice

15 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Paula Foster,

We're delighted to hear about your positive experience with our service. It's wonderful that our engineer was friendly and efficient, and provided great advice. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl S was really helpful and…

Carl S was really helpful and efficient. Sorted out the issue in my bathroom and my tap has been working perfectly since

8 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Josh,

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our engineer was helpful and efficient, and that your tap has been working perfectly since. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Bath tap repair

Carl S arrived promptly and set about the task in hand, professionally and efficiently. Completed within 20mins, so very satisfied with the repair work. Top man.

15 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Richie,

We are delighted to hear about your excellent experience! It's wonderful to know that our team member arrived promptly and completed the repair work professionally and efficiently. We're so pleased you were very satisfied with the repair.

Dyno-Rod

Rated 5 out of 5 stars

Very professional engineer Carl Trotter…

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA.
Carl was quick to inspect both jobs and explain what was needed for both. He was extremely professional and quickly answered any questions.
100% recommend Carl to any one to repair a problem.

9 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr Brian Hall,

We're delighted to hear about your positive experience! It's wonderful that our engineer confirmed his visit and ETA, and that he was quick to inspect both jobs and explain what was needed. We're especially pleased that he was professional and quickly answered all your questions. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great service

Arrived 30 mins after booking, sorted the issue straight away, much appreciated, top work

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Chris Thompson,

We are so pleased to hear that we were able to sort out the issue quickly for you. Thank you for your positive feedback and for acknowledging our team's top work!

Dyno-Rod

Rated 5 out of 5 stars

Carl S and Jay arrived on time

Carl S and Jay arrived on time. Polite and respectful of my property. Toilet proved to have no fault so no charge. Would recommend

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Helen Northumberland ,

We're so pleased to hear about your positive experience with our service. It's wonderful to know that our team arrived on time, were polite and respectful, and that we could confirm there was no fault with your toilet. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Elliott such an amazing plumber.

Elliott such an amazing plumber.
Went above and beyond what I was expecting. Excellent service I would highly recommend using his service.
Cannot express in words how grateful I am for his service 10/10.

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mrs Patterson,

We're so delighted to hear about your excellent experience with our service. It's wonderful to know that our plumber went above and beyond your expectations. Thank you for your kind words and high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Great service and very well done job.

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Paul M,

We are so happy to hear that you experienced great service and a very well-done job. Thank you for sharing your positive feedback with us.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Carl S and Jay

Excellent service from Carl S and Jay, really friendly, professional and efficient.

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr R Donaldson,

We're so pleased to hear about your positive experience with our service. It's wonderful to know that our team members were friendly, professional, and efficient. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Carl and Jay are professional and…

Carl and Jay are professional and polite- plus used shoe covers which is worth a star on its own. It will need several weeks before I can be sure the leak has been fixed. But I’m hoping the repair will have solved it.

14 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Clive Gerrard,

We're so glad to hear about the professional and polite service you received, and we appreciate you noticing the extra care taken. We hope the repair resolves the leak completely and look forward to your continued satisfaction.

Dyno-Rod

Rated 5 out of 5 stars

It was great having an expert(Jed) come…

It was great having an expert(Jed) come in and not just provide a brilliant service but also talk through what was going on and help me have a full understanding of the issue at hand.

13 September 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Billy,

We're delighted to hear about your excellent experience! It's wonderful that our expert provided brilliant service and helped you fully understand the issue. Thank you for your positive feedback!

Dyno-Rod

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