Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Dyno-Rod - Surrey
Justin fixed our toilet and drain blockage.
A 5 star review for Justin who came to our rescue when our drain was blocked, thereby causing our toilets to be blocked. Very professional and efficient methods to remedy, washed everything down to finish, and it was service with a very friendly and helpful approach. Very pleased and impressed. Worth the price for sure.

Reply from Dyno-Rod - Surrey
Your engineer arrived especially…
Your engineer arrived especially punctually and began work straight away. He explained exactly what he was planning on doing to check my drains. In the event all was clear and he tidied up, showed me all the footage, I settled up and all was finished.

Reply from Dyno-Rod - Surrey
Charlie and Fred were punctual
Charlie and Fred were punctual, friendly and did the job in 30 mins, would highly recommend

Reply from Dyno-Rod - Surrey
Great once onsite
Once the guys were onsite my blocked sink was quickly and efficiently cleared. I felt I had chosen well as they instantly knew what to do and sorted it quickly. The hardest part was actually booking them. I called first but was cut off. I then completed the online form and was instantly given an appointment but they didn’t turn up. The central contact number just said they’d come the following day when I called to check. I called first thing the following day and they came within minutes of the new agreed time. Relief! I like that it’s a fixed price and that the guys were friendly and easy to deal with. I wish the booking process was smoother.

Reply from Dyno-Rod - Surrey
Justin was very helpful and friendly…
Justin was very helpful and friendly and got the job done!

Reply from Dyno-Rod - Surrey
Justin was an amazing help and was very…
Justin was an amazing help and was very friendly and kind

Reply from Dyno-Rod - Surrey
Charlie was excellent fast service and…
Charlie was excellent fast service and explained what the situation was and what solutions there were to get this sorted

Reply from Dyno-Rod - Surrey
Drain issue - Josh is a star
Needed a quick turn-around on a drain issue. Josh has been quick to resolve and find the best way to get everything back to normality.

Reply from Dyno-Rod - Surrey
Very knowledgeable
Josh was very knowledgeable, efficient and provided helpful advice.

Reply from Dyno-Rod - Surrey
Drains like new
Needed debris and roots clearing from drain system and pipe damage fixed. Jake carried out the work thoroughly, quickly and cleaned up afterwards. Highly professional job.

Reply from Dyno-Rod - Surrey
Excellent communication and service
We had a pre-purchase drainage survey conducted. Grant took the time to understand what we needed and clearly explained what the survey would provide. On the day, Jake called before and after the appointment with a summary of the findings, giving me a chance to ask questions I needed. Excellent service and would recommend to others.

Reply from Dyno-Rod - Surrey
Excellent service
Excellent service
Colin and Conor advised when they would be arriving. Explained in detail what they were going to do. When finished it was to a very high standard and our driveway looked like it had not been dug up.
You are lucky to have Colin and Conor as employees as they take great pride in their work.

Reply from Dyno-Rod - Surrey
Absolutely brilliant professionalism
Absolutely brilliant professionalism. Was out within 2 hrs to clear a blocked manhole & drains! Super efficient!

Reply from Dyno-Rod - Surrey
Excellent service from Dyno-Rod!
We had a blocked toilet, sink and bath (all connected to the same pipe) and called Dyno-Rod on a Saturday afternoon, the day before Mother’s Day. Within 20 minutes the engineer, Daniel, called back and was able to attend within 30 minutes.
He quickly identified the problem and had everything fixed within very short time. Daniel was professional, efficient and also gave us helpful advice to prevent the issue in the future.
The Dyno-Rod team explained everything clearly when I called and gave the full price upfront, which was reasonable for a weekend emergency.
Fantastic service from start to finish. Highly recommend Dyno-Rod and especially Daniel!

Reply from Dyno-Rod - Surrey
Quick and efficient
Quick and efficient - plus didn’t need to take out our toilet as had been predicted, which saved cash.
Jake was friendly and informative letting me know what was going on as he worked.

Reply from Dyno-Rod - Surrey
Great experience
Charlie and Fred came this morning, they gave me plenty of warning that they were on their way and were quick and friendly. Would recommend their services in future

Reply from Dyno-Rod - Surrey
Great team- really honest and…
Great team- really honest and transparent. Well organised and hard working team- Colin was a pleasure to work with. Thanks guys!

Reply from Dyno-Rod - Surrey
Job done - can't say fairer than that.
Chris came round quickly, sorted the problem out, and gave us a quote for some other work we needed doing. Smashing bloke!
They've a reputation for being expensive, but when so many business don't even reply to your emails or messages, I'd rather pay a bit more for someone who turns up!

Reply from Dyno-Rod - Surrey
They were very responsible and arrived…
They were very responsible and arrived right on time. They quickly identified the problem and fixed it efficiently. I really appreciate their prompt service and would definitely recommend them to others.

Reply from Dyno-Rod - Surrey
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







