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Dyno-Rod - Surrey Reviews 

1,301
•
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The team turned up shortly after booking, and within 20 minutes of arriving had my kitchen waste blockage removed and all back to normal. Pleasant, polite and efficient.

Company replied

Rated 5 out of 5 stars

Thank you to, Daniel, for coming out on a Sunday and persevering with our problem. He resolved the matter and left the bathroom clean and tidy. He gave us sound advice to help us resolve a big issue.... See more

Company replied

Rated 5 out of 5 stars

Justin, from Dynorod, came to my house for multiple issues. He was friendly professional and knew exactly what needed to be done. He made me feel confident that the jobs and investigations would be... See more

Company replied

Rated 4 out of 5 stars

All fine blockage apparently cleared guys v helpful However 700 machine wasn't working and knowing Dyno rod had this machine was the reason I used you. If the problem recurs it is agreed you will... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,301)

8,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No pressure

No pressure in selling me expensive services, just to solve the problem.

21 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Oscar
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

First class professional service. and helpful agent

A friendly and helpful agent on the phone who made my booking.
Advised me about days and tariff.
Assured me that the work would be done on time as hoped.Grateful for the professional attitude of the young man who did the job.

16 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Ken
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent experience

Easy to book an appointment online, and was very impressed that the company called me to let me know I could have an earlier booking (& therefore less expensive call out charge)
Engineer was polite, on time and professional. He called to let me know he was on his way and explained everything simply without any pressure selling. Excellent!

18 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Booked with a friendly helpful human

Booked with a friendly helpful human! Quickly organised and efficiently done all round. Very good service.

18 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Charlie was very professional

Charlie was very professional, fast and got our sink blockage resolved giving us recommendations of how to avoid it appearing again.

12 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning Natalia
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great experience

Great end 2 end experience from on line request, head office and engineer himself. Transparent pricing and problem solved

15 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning Riccardo
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Competent pleasant engineers did a suberb job!

We had a drain replaced and we were nervous as they needed to drill and take up the patio bricks. But we need not have worried, because Bill and Jordan did a superb job. They arrived on time and were professional, competent and respectful. We are so happy with the result. The drain looks so good now! We now have peace of mind. Huge thanks!

15 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Sharon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Bill & Jordan.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin was very helpful and sorted the…

Justin was very helpful and sorted the problem very quickly

14 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Nick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Prompt service - no hidden costs

Got a very prompt appointment and drains were unblocked swiftly

No hidden costs. The quote was the price so very happy with the service all round

13 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Dawn
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

First class service from Justin

Justin was the engineer. Visited promptly and at the time he said would be there. Courtesy call beforehand. Very friendly and courteous. Listened to the problem I was experiencing and did a thorough investigation. Took time and care to remove the blockage and double checked afterwards with a further inspection. Service was excellent from start to finish and that was largely down to Justin’s attitude and expertise. Many thanks.

13 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Jack
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very clean, tidy and professional work

Got a same day appointment and suıtable schedule . Engineer Justin was polite; listened, found the blockage and solved the problem fast and effectively. Very clean, tidy and professional work. We are happy with Justin’s job and back to normal daily life.
Thank you

13 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Oezsen
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and reassuring service. Engineers happy to explain the procedures being carried out to solve our drainage problem.

13 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Positive experience with Dyno

Justin was very helpful and explained what went wrong and also fixed it - highly recommended

12 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Denise
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Polite and informative engineers…

Polite and informative engineers Charlie and Fred. arrived on time. Explained everything to me and left things clean and tidy.

11 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very prompt and polite

Very polite and on time and very clear with the explanation of the issue (Charlie and Fred)

11 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great customer care and service

Justin was on time, very professional and very kind
Excellent customer care and service from Justin. He was very knowledgeable.

11 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning , Deokie
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great emergency service. Polite and effective.

Really easy to get a same day appointment and the person taking the booking was super helpful. Then when Daniel arrived he found the blockage and dealt with it effectively. Very clean, tidy, polite, and professional. Great job and now we are back to normal after getting some good advice to pass on to the household. Great job.

1 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning, Richard
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin did a great job clearing..

Justin did a great job clearing and advising on our blocked drain. Very professional and friendly. Would definitely recommend his services.

1 May 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning, Harry
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Friendly Aussie who cleared my blocked…

Friendly Aussie who cleared my blocked kitchen sink and also did a distal clear out in quick time. Only issue was my address was recorded wrongly twice and if the plumber hadn't called we would all have been none the wiser. I also suggest during triage of the call adding notes for the attending plumbers health and safety when and what chemicals was put down as it may need 4 days to clear out. Otherwise may render the whole visit pointless.

28 April 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Booked online for a next day visit for a blocked toilet. DynoRod called back in the morning with the price. Engineer Jason came the next day and cleared the toilet. The price was as quoted - no extras, unlike we have found with other people. The price of around £I95 was extremely reasonable compared with other people we have called. He also identified the real cause of the repeated blockage and suggested a simple solution. No previous plumbers had identified this cause which perfectly explained the problems. I would highly recommend DynoRod.

27 April 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

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