The team turned up shortly after booking, and within 20 minutes of arriving had my kitchen waste blockage removed and all back to normal. Pleasant, polite and efficient.
Company replied
Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you to, Daniel, for coming out on a Sunday and persevering with our problem. He resolved the matter and left the bathroom clean and tidy. He gave us sound advice to help us resolve a big issue.... See more
Company replied
Justin, from Dynorod, came to my house for multiple issues. He was friendly professional and knew exactly what needed to be done. He made me feel confident that the jobs and investigations would be... See more
Company replied
All fine blockage apparently cleared guys v helpful However 700 machine wasn't working and knowing Dyno rod had this machine was the reason I used you. If the problem recurs it is agreed you will... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice, very skilled and friendly.
The whole team were quite frankly amazing. They were prompt, knowledgeable, sympathetic and gave us some excellent advice. The discovery process was swift and our issue was explained to us very clearly, which led to a very satisfactory outcome, with no hidden surprises. The icing on the cake was that the whole team were such a pleasure to chat to, they put us at ease in what could otherwise have been a stressful day. Highly, highly recommended.
23 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Problem with drains solved…
It was easy to arrange a visit for the previously identified problem with the drains. The engineers were prompt, friendly and were happy to explain the proceedure to solve the problem and answer any questions we had.
They were very efficient and the job was completed without any problems.
We would be happy to use Dynod again.
22 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Dependable and professional
Carl Whittington from Dyno-Rod was amazing. Very professional, friendly and efficient.
21 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Thank you for your feedback! We’re really pleased to hear that Carl was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Carl and ensure he receives the recognition he deserves.
Great communication and service.
I texted the website at 7.00am with a non urgent requirement. Someone from the office called at 8.30, the technician called at 8.50 and arrived at just after 9.00. All unblocked and jetted by 10.00. Great service and communication.
19 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great service from Chris
Great service from Chris. We had a totally blocked and overflowing manhole(disgusting)! He unblocked it and cleaned everything and the patio. Friendly and professiinal.
18 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Only the forth visit by Carl rectified this problem…
Only the forth visit by Carl Whittington, got our cistern/toilet into good working order using British gas Home Cover ( three others could not quite do it). Carl obviously has mre experience and a determination to ensure the job was completed to his professional standards. British gas need more like him.
15 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Thank you for your feedback! We’re really pleased to hear that Carl was able to resolve your issue and that you were satisfied with his professionalism and work.
However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Carl and ensure he receives the recognition he deserves.
Best regards,
Very helpful team who rectified the…
Very helpful team who rectified the issue diligently. My best experience of using Dyno Rod.
The team was Scott, Charlie and Fred.
15 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie, Fred & Scott.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Quality experience
Quality experience. Had an engineer look at this before who partially fixed it, but Dyno Rod fixed it completely
10 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Brendan
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Exemplary
Exemplary, outstanding work. Daniel achieved what 5 previous visits from a different company had not been able to. He listened and tried and was incredibly successful- we could not be more grateful!!
8 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning Chantal
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
The team at Dyno-Rod were super…
The team at Dyno-Rod were super professional and determined to solve the issue! I cannot recommend them enough
7 April 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Zurida
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great.
Great.
Justin was fantastic. Explained everything clearly and gave good advice. Would highly recommend.
31 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, JO
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Tough blockage cleared
Justin came to look at a blocked drain and despite the access being buried was able to jump the jet line up into the waste from another manhole and clear the blockage where others had failed.
27 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Micky
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - Surrey
Good afternoon, Basil
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Justin from Dyno-rod 100% recommend
Justin from Dyno-rod is by far the best plumber that came out to unblock my pipe. I had 3 previous plumbers that couldn’t solve the issue. Justin sorted in 15 mins! Highly recommend.
26 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Lianne
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Reply from Dyno-Rod - Surrey
Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Justin fixed our toilet and drain blockage.
A 5 star review for Justin who came to our rescue when our drain was blocked, thereby causing our toilets to be blocked. Very professional and efficient methods to remedy, washed everything down to finish, and it was service with a very friendly and helpful approach. Very pleased and impressed. Worth the price for sure.
24 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Robert
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Your engineer arrived especially…
Your engineer arrived especially punctually and began work straight away. He explained exactly what he was planning on doing to check my drains. In the event all was clear and he tidied up, showed me all the footage, I settled up and all was finished.
24 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Annie
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Josh.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Charlie and Fred were punctual
Charlie and Fred were punctual, friendly and did the job in 30 mins, would highly recommend
24 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, Lisa
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Great once onsite
Once the guys were onsite my blocked sink was quickly and efficiently cleared. I felt I had chosen well as they instantly knew what to do and sorted it quickly. The hardest part was actually booking them. I called first but was cut off. I then completed the online form and was instantly given an appointment but they didn’t turn up. The central contact number just said they’d come the following day when I called to check. I called first thing the following day and they came within minutes of the new agreed time. Relief! I like that it’s a fixed price and that the guys were friendly and easy to deal with. I wish the booking process was smoother.
23 March 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon Nick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
We are sorry that you had issues with your online booking
If there is anything more we can do in the future , please feel free to get in touch with us directly 01932765555 Monday to Friday 8-6 , Saturday 8-5, Sunday 8-12.We would be happy to make any future bookings for you over the phone
Many thanks, Paula - Dyno Rod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.