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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently found the booking process to be easy, fast, and efficient, with many appreciating the clear and detailed information provided. People also highlighted the wide variety of accommodations available and the helpful map view for finding ideal locations. The overall user experience was described as smooth and stress-free, with quick resolutions to any booking issues. However, some people mentioned that the website could be a bit confusing, particularly when trying to book multiple stays or understand certain aspects of the process. A few customers also noted receiving numerous emails from different sources after booking, and some experienced issues with credit card payments not being accepted.

What people talk about most

Booking process

Consumers find the booking process to be positive, highlighting its ease, speed, and transparency. Many... See more

Website

Customers had ambiguous experiences with the website. Some found the information detailed and... See more

User experience

People report positive experiences with the user experience. Customers found the experience stress-free and... See more

Location

Reviewers highlight positive aspects of location. Customers found the locations easy to find and book, with... See more

Holidays

Reviewers mention ambiguous feedback about holidays. Some customers found it easy to find a house for... See more

Based on these reviews

Rated 4 out of 5 stars

I found the e-domicile website somewhat accidentally but since then have relied upon it to design a future trip for us to Switzerland by car; I downloaded the app and used it in English. Much easier.... See more

Company replied

Rated 4 out of 5 stars

I was surprised to receive a mail from INTERHOME after having booked with e-domizil. In today's world of cyber attacks this seemed strange. It should be clearer in the booking process that one recei... See more

Company replied

Rated 4 out of 5 stars

There were good suggestions for apartments to rent, and booking was quick and easy.

Company replied


Company details

  1. Holiday home letting agency
  2. Holiday accommodation service
  3. Holiday Home
  4. Holiday Flat
  5. Vacation rental

Written by the company

Wir lieben Ferienhaus. Bei e-domizil.ch finden Sie mit über 250'000 Feriendomizilen ein vielfältiges Angebot an Ferienhäusern, -wohnungen, Alphütten, Rusticos, Fincas und vieles mehr. Sicher und unkompliziert buchen: Nur wenige Klicks und schon ist Ihr Wunsch-Ferienhaus für Sie reserviert. Anschliessend übernehmen wir für Sie die komplette Buchungsabwicklung und die erste Kontaktaufnahme mit dem von uns geprüften Anbieter. Damit Sie Ihre Ferien stressfrei antreten können, senden wir Ihnen vor Ihrer Anreise alle notwendigen Informationen. Wir sind für Sie da: Unser Service Team besteht aus einem aufgestellten & mehrsprachigen Team mit ausgebildeten Reiseberaterinnen und Reiseberatern sowie einer eigenen Vermieterbetreuung. Für Fragen und andere Anliegen stehen wir per Telefon und E-Mail montags -freitags von 09.00 – 12.00 und von 14.00 – 17.00 Uhr zur Verfügung. Am Samstag sind wir zusätzlich von 10.00 – 14.00 Uhr erreichbar. Verlässliches Portal für Vermieter: Besitzern eines Feriendomizils bieten wir eine umfangreiche und einfache Lösung für die Vermietung Ihrer Unterkunft an – die flexible und unbegrenzte Eigenbelegung des Feriendomizils ist dabei stets gesichert. Publiziert wird das Feriendomizil ohne Fixkosten auf unseren eigenen Plattformen sowie automatisch auf einem internationalen Vertriebsnetzwerk. Bei einer eingehenden Buchung informiert e-domizil den Vermieter und übernimmt anschliessend die gesamte Buchungsabwicklung. Der Vermieter übergibt am Anreisetag nur noch die Schlüssel. In der Schweiz verankert, international tätig: Die Plattform www.e-domizil.ch wird von der e-domizil AG mit Sitz in Zürich, Schweiz verwaltet. Uns liegt es am Herzen, dass wir unsere Kunden, Vermieter und Partner direkt lokal aus der Schweiz betreuen und beraten dürfen und gleichzeitig ein internationales Angebot präsentieren können. Zusammen mit unseren Kollegen bei der e-domizil GmbH in Deutschland arbeiten wir stetig an der Verbesserung unserer Plattform und unserem Service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Reservation

The reservation happend without any problems.

12 April 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Ms Leupin,

thank you for the good feedback. We are happy that you are satisfied with our service!

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Easy and erfficient

A house for holidays is easy to find, the process to make a reservation is easy.

12 April 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr Zoss,

thank you for the positive feedback. We are happy to hear that you are satisfied with our booking process!

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Apartment is great

Apartment is great, clean, spacious, has everything for ski holidays. We had a great time. Booking and communication with owners was flawless.
Many thanks

21 February 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Ana,

thank you for the positive feedback. We are happy to hear that you are satisfied with your holiday home and we hope you were able to spend a nice holiday!

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

I had to change a booking

I had to change a booking. Experience was stress free and expedient.

5 February 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Gabrielle,

thank you for the positive feedback.

We are happy to hear that you are satisfied with our service.

Kind Regards,
Your e-domizil Team

Rated 4 out of 5 stars

simple way to book

simple way to book. had to read the explanations about "Heerlike huisjes" a second time to understand, how the whole thing works.

31 January 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Caroline,

thank you for the positive feedback. We are happy to hear that you are satisfied with our service.

Kine Regards,
Your e-domizil Team

Rated 5 out of 5 stars

just perfect.

20 January 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr Bürgler,

thank you for the positive feedback. We are happy that you are satisfied with our service.

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Easy and fast booking

15 January 2026
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Ms Widmergruener,

Thank you for the feedback. We are happy that you are satisfied with our booking process.

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Easy process

Easy process, good options, comprehensive information

28 December 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr Herren,

thank you for the positive feedback. We are happy to hear that you are satisfied with our website and our booking process.

Kind Regards,
Your e-domizil Team

Rated 4 out of 5 stars

There were good suggestions for…

There were good suggestions for apartments to rent, and booking was quick and easy.

11 November 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Lukas,

thank you for the positive feedback. We are happy to hear that you are satisfied with our service.

Kind Regards,
your e-domizil Team

Rated 4 out of 5 stars

easy and secure

easy to book, enormous variety of accommodations

9 November 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Colin,

thank you for the positive feedback. We are happy to hear that you are satisfied with our website.

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Price on the Website is the actual one

Price on the Website is the actual one. Honest . Fiche and booking procedere fast and serious.

Hopefully we will make the same experience with the cottage.

14 October 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr/Mrs Schneider,

Thank you for the feedback.
We are very happy that you are satisfied with our service so far and we already wish you a nice vacation!

Kind Regards,
e-domizil Team

Rated 5 out of 5 stars

Very user-friendly

Very accurate and transparent booking process. Detailed and well-structured information on the booking website.

3 September 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Kipfer,

thank you for the positive feedback. We are happy to hear that you are satisfied with our website.

Kind Regards,
Your e-domizil Team

Rated 3 out of 5 stars

The booking itself was quite smooth but…

The booking itself was quite smooth but we got booking confirmations and mails from 5 soucres after the booking:
-expedia
-e-domizil
-Etouri (who obvioulsy gets the payment)
-vbro
-best cars rental
This makes it complicated and let me think:
- everybody knows, thta we are not at home
- many companies seem to eran money with this booking

1 September 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Hanspeter Gehrig,

thank you for your feedback.
We offer our hosts' accommodations through various booking portals with different payment options.

We understand that this may be confusing for you as a guest. If you have any further questions, our customer service team is the right point of contact for all questions regarding your booking.

kind regards,
your e-domizil team

Rated 5 out of 5 stars

not complicated

not complicated, good informations,
if the booked appartment looks like in the pictures - it is perfect. We will tell you after the holiday...

30 August 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Brigitte,

thank you for your positive feedback.
We wish you a pleasant and relaxing vacation!
Your
e-domizil Team

Rated 5 out of 5 stars

Easy to use site

Easy to use site, quick response

25 August 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Susan,
Thank you very much for your feedback!
kind regards

your e-domizil team

Rated 5 out of 5 stars

We found what we wanted in minutes

We found what we wanted in minutes! Best platform & service!

11 August 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr. Vukadinovic,

thank you for the positive feedback. We are happy that you are satisfied with our website and our service.

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

location rapide

bonjour, j'apprécie toujours la clarté de la location et la rapidité pour louer l'objet.
confirmation rapide . merci
--------------------
Hello, I always appreciate the clarity of the rental and the speed with which the property is rented.
Quick confirmation. Thank you.

4 August 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Cher Monsieur Pichonnat,

Merci beaucoup pour votre feedback positif. Nous sommes très heureux que vous soyez satisfait de notre service.

Cordialement,
Votre équipe e-domizil

Rated 5 out of 5 stars

It was easy to see immediately if the…

It was easy to see immediately if the appartment is available. Sometimes on other sites after a long search you discover at the end that it's not available. That's a great advantage.

23 July 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Giuseppe,

Thank you for the positive feedback! We are happy to hear that you are satisfied with our website.

Kind Regards,
Your e-domizil Team

Rated 5 out of 5 stars

Easy to use and great customer support

Good search filtering possibilities and easy to use App.
Made a small mistake during booking, sent an email after booking confirmation and it was corrected within an hour (on a Sunday!). Great customer service.

6 July 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Mr. Wise,

We appreciate your feedback! We are very happy to hear that you are satisfied with our customer service. We will forward the praise to our colleagues!

Kind regards,
Your e-domizil Team

Rated 4 out of 5 stars

Very simple to book without any hassle

Very simple to book without any hassle. Reliable.

20 June 2025
Unprompted review
e-domizil Schweiz logo

Reply from e-domizil Schweiz

Dear Patrick,

We appreciate your feedback, and we are happy to hear that you are satisfied with our service.

Kind Regards,
Your e-domizil Team

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