Electronic Arts Reviews 6,414

Garbage ass company ruined fifa the devs are special I swear fifa 15-23 were good now it’s dog shit hope they go bankrupt

bad game devs

my account has been hacked multiple times, i got them back they are banned. no way to get in contact and i spend more than 500 dollar on games. Good job ea u make your company worse every year. BF 6 also dieing just like every other game. Noice!

Last time purchasing any EA Game, apparently only inbreds run this company and they think only money matters, you are so wrong!

Absolutely horrible company and it should be out of business

Abusive employees; AnusHka, Amit, Pushpa
Case #237557835 –

Systemic Mishandling, GDPR Violations, and Technical Failure Blocking Email Update (FC 26 Impact)

Post Body: I am creating this post to document and escalate Case #237557835 regarding a persistent technical failure preventing the update of my primary email on my EA account.

This has completely blocked me from accessing and playing EA SPORTS FC™ 26, despite being the legitimate owner of the account.

Context and Facts I am logged into my EA account, with full access on console, web app, and EA email.

My primary email has not received verification codes since August, despite being unchanged. The issue is purely a technical failure preventing me from updating personal account information.

This is not a login or ownership problem; I am fully authenticated and can prove ownership with console access, email, and purchase history.

Proof of Ownership Recent purchase history linked to my account: 25 Jan 2022 | FUT 22 – 2.200 FIFA Points 31 Jan 2025 | EA SPORTS FC™ 25 - FC Points 100 31 Jan 2025 | EA SPORTS FC™ 25 - FC Points 2800 31 Jan 2025 | Order 6806108841 These purchases, combined with active logins, establish my ownership beyond any reasonable doubt.

Legal Obligations and My Rights EA is legally bound to respect my rights under: GDPR Article 16 – Right to Rectification GDPR Article 12(2) – Duty to Facilitate GDPR Article 5(1)(d) – Accuracy GDPR Article 24 – Responsibility of the Controller GDPR Article 25 – Data Protection by Design and Default Danish Data Protection Law By failing to allow me to update my primary email, EA has violated these rights, effectively preventing me from playing FC 26, denying access to a paid product, and blocking my ability to exercise control over my personal data.

Mishandling by Support Agents Multiple EA agents, including Pushpa and previous representatives, have repeatedly engaged in mismanagement and procedural abuse: Copy-paste generic responses ignoring receipts, proof of ownership, and legal rights.

Provocations and passive-aggressive replies, including suggestions that I am unavailable or uncooperative.

Deliberate delay tactics, wasting 2+ hours per case. Ending chat sessions abruptly, claiming I “stopped responding” and marking the case as “player unavailable”.

Failure to escalate to a supervisor despite repeated legal references. Refusal to provide practical alternative verification, insisting on a broken email inbox.

Providing fake survey links or HTML elements labeled as “compliance”, which look official but are non-functional, preventing reporting of non-compliance or escalation.

These actions constitute negligence, mishandling of GDPR obligations, and systematic obstruction of my rights as a player and data subject. Consequences Prevented from accessing and playing FC 26, despite owning the account. Financial and experiential damage for being blocked from purchased content. Legal exposure for EA due to GDPR violations and Danish law non-compliance. Required Resolution I demand, immediately: Update my primary email using either my previously used phone number or the console linked to my account.

Escalate this case to a supervisor or higher authority if the agent cannot resolve it in this interaction. Formal acknowledgment that repeated generic responses, delays, and improper case closure violate GDPR and my rights. Assurance that I will regain full access to FC 26 and related account functions, without obstruction. Final Statement EA cannot continue to ignore logged-in owners, disregard receipts and legal rights, provide only generic copy-paste responses, or manipulate reports with fake compliance links.

Attempts to mark me as “player unavailable” or end chat sessions without resolution are legally and ethically unacceptable. This thread serves to publicly document Case #237557835, the mishandling by agents, denial of GDPR rights, technical failure, and manipulative support practices. I expect direct action and resolution, not bug tickets, excuses, or fake compliance signals. Case Reference: #237557835

horrible experience - useless

I bought two packs for sims 4 I ran out of storage while downloading so I kindly asked if I could get some sort of compensation as I haven’t played with the packs yet as my Mac storage was low They responded saying I have to wait till the money is confirmed taking out then the next day the money was taken out and I went onto the chat again to ask for the 2nd time and I was told I have to wait an additional 24hrs ish so I then went onto the next day and they told me I exceeded the time frame as I longed into sims but firstly you are aloud a refund in the first 24 hrs so why wasn’t I given it the first time and secondly I hadn’t logged into sims as I couldn’t over storage which I showed the proof off that I hadn’t logged into sims since jan they still said they couldn’t refund me as I wasn’t eligible but I did nothing but what they asked me to do ? I still have no refund so I had to delete a couple things just so I could play as I didn’t want to waste money , EA customer service is a disgrace

Just wow so bad their AI is obscene and bans you for swearing. BTW the game used much worse words than I and it has taken 3 weeks for review of ban...

got banned , appealed then unbanned, couple days later banned again

at no point did they say what i did specifically

what a bunch of f uc ing clowns
wont even respond anymore to anything, company might be run dumb -ass AI at this point

Absolute worst corrupt company of all time worse than communist russia whoever created this lacks a frontal lobe. If you are planning on staying happy do not playing this mess of a game

waited 1 hour for f124 to download and when I pressed play it said I had to update the anti cheat,so i downloaded the anticheat app and saw that there were no updates to intall so i pressed play again and had the same problem over 20 times ,dissapointed ea,must try harder.

I am beyond frustrated with EA at this point. I have been locked out of my Sims account for MONTHS because I never receive the verification or password reset code. Ever. Not in my inbox, not in spam, not in promotions — nowhere.

I have emailed EA multiple times over the course of months and I get absolutely NOTHING helpful back. No real response, no solution, no human support. Just silence or useless automated replies that don’t fix the problem. How is this acceptable for a company this massive?

I PAID for my Sims games. I PAID for content. And yet I’m completely locked out of my own account with no way to reset my password because EA’s system simply does not send the code. Your entire login process is broken, and customer support is basically nonexistent.

What exactly are we supposed to do when your own security system fails and no one at EA will help? Just give up on games we already paid for? This has been going on for MONTHS and it’s honestly ridiculous.

Fix your email verification system. Fix your support. And stop ignoring customers who are literally begging for access to accounts THEY OWN.

Unacceptable. Embarrassing. Do better.

bad my friend got hacked got his account abck but its banned like wtf

THIS IS A STUPID APP THEY WANT YOUR MONEY BUT THE WORST PART IS THERE OVELAY I WAS PLAYING GEOMETRY DASH (VERY GOOD GAME BTW) AND I WAS DOING RUNS ON A EXTREAMELY HARD LEVEL THAN THE OVELAY POPED UP IN THE MIDDEL OF NOWHERE ABOUT BUYING 100 POUND SHIT FOR A PONY RUG OR SOMETHING AND IT CRASHED THE GAME SO I HAD TO RESTART IT FROM TASK MANAGER

The Sims team, which is obviously associated with EA, is such a JOKE!!! They literally now FORCE a FOMO battle-pass in The Sims 4, and there's NO way to opt-out of them! A few months ago, they made such a tone-deaf message to the "Sims Community", claiming that they deeply respect the players choices, and claim that their commitment remains the same, but HOW THE FLIP AM I SUPPOSE TO DO WHAT I WANT TO WITHOUT THOSE FOMO REWARD EVENTS GETTING IN THE FLIPPING WAY!? I'm just calling out that the Sims team is outright LYING to you! They don't care about your choices! They are actually trying to MANIPULATE you with FOMO events! The Sims 4 is NOT a life simulator or a sandbox anymore; it is now a CHORE SIMULATOR! Make a character (or characters), build a house (this is still doable at the very least), and then get some assigned CHORE chart telling you to do this and do that! Being able to do what you want in The Sims 4 isn't a thing anymore! It's gone! Your freedom in The Sims 4 has been taken away from you and you are now under manipulation!

ZERO STARS!!! WOULD NOT RECOMMEND!!!

They give directions on linking family accounts for account management for kids, but the process is convoluted and overly complicated for no reason. You create a child's account with an email and password, and even after a password reset, the account still says the password is incorrect and does not allow you to log in. They then ban a child's account with no explanation as to what rule was broken to create a lifetime account ban, even though you have asked for details as to which rule was broken and when - when the EA account is rarely used and is only linked to one game that is rarely played. They create anonymous EA accounts for games and then do not allow you to disconnect the link of this account to your Xbox account, therefore requiring a new Xbox account to be created for a valid EA account to be linked. The company leaves a lot to be desired to say the very least.

Worse video game company of all time. Nothing to do with skill in any of their games and is purely momentum based to give worse players an easier time. Not to mention they are the worst for micro transactions. Fraudulent games company that know nothing about the sports the base their games on

What can I say, you have wall hacking auto aiming cheaters. People using arctic cheats (and others) and Cronus devices from both PC and console camps, you cannot turn off cross play on PC.

This is backed by streamers calling it "Legit Cheating" 2 words that should not be in the same sentence. Plenty of videos backing this. The hit registration is also a joke, you empty a mag in someone then op, pop your dead. Again vids backing this up, EA don't care either they have your cash. Would not buy another BF game unless it was properly policed.

I recently returned to Battlefield 6 after some time away and was prompted to relink my Steam account. During this process, I accidentally linked the wrong EA account. A simple, honest mistake.

EA support informed me that once a platform account is unlinked, it cannot be unlinked again for six months—no exceptions. I explained the situation clearly and asked for a one-time fix. The agent acknowledged the problem but stated there was absolutely nothing they could do. Even deleting the mistakenly linked EA account would not resolve the issue.

The end result? I am locked out of my purchased content and progression for six months due to a single misclick, with no recovery path, no escalation, and no meaningful support.

This policy is excessively rigid and there is no consumer-friendly safeguard, no confirmation step that warns you of irreversible consequences, and no discretion given to support staff—even when ownership can clearly be verified.

For a company the size of Electronic Arts, this is unacceptable. Account systems should protect customers, not punish them. As it stands, EA’s account-linking policy is hostile to returning players and undermines confidence in purchasing or investing time in their games.

Trash games! You guys suck at games.