EagleSaver.com Reviews 3,706

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and efficiency of the selling process, from navigating the website to tracking shipments. Many people highlight the prompt and timely payments, often received within days of the company receiving the items. The overall service is frequently described as smooth, straightforward, and reliable, with clear communication throughout the transaction. However, some people were dissatisfied with the product acceptance and pricing, noting that many items were rejected or offered lower prices than expected. A few customers also mentioned issues with items being returned in poor condition or with discrepancies in authenticity, even for new and sealed products.

What people talk about most

Payment

Customers had positive experiences with payment. Many reviewers praise the fast processing and quick payment,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as effortless,... See more

Product

Clients share ambiguous opinions on product. Many customers appreciate the ease of selling DVDs and CDs, with... See more

Service

Users describe positive interactions with service. Many customers found the service to be fast, easy to do... See more

Price

Consumers find price to be ambiguous, with some reporting fair prices and fast processing, even receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to navigate through the process. It was easy to ship my DVDs. It was easy to follow/track. They did everything just like they said they would - notified when they received the shipment... See more

Rated 4 out of 5 stars

I previously gave EagleSaver one star because when they didn't communicate through email as they claimed on their website they would, I lost confidence that they were legitimate. As it turned out, I... See more

Rated 4 out of 5 stars

Everything was great except that I couldn't get the app to work on my iPhone. No matter what I tried, it would not scan so I ended up typing in all the UPC codes. Luckily I had a numeric keypad so i... See more

Rated 5 out of 5 stars

This was a really wonderful experience! EagleSaver really came through during these tough times! Easy access to getting the most for your products and then shipping was a breeze with their label! High... See more


Company details

  1. Book shop
  2. Computer Accessories Shop
  3. Hobby shop
  4. Media company
  5. Video Game Shop

Written by the company

Located in northern Florida, EagleSaver.com was set up with our customers in mind. Our customers receive convenience and value every step of the way. We offer instant, competitive prices, free shipping, the fastest processing of payment and the best customer support. All of this and the convenience of doing business all in one place with one of the few companies who buys back books, CDs, DVDs and Video Games. We are proud to have served thousands of satisfied customers and look forward to serving you.

Our Commitment to You

Written by the company

Promise 1
Communicate with you during the Buyback process and fill all orders promptly.
Promise 2
Provide you with live customer support during business hours and promptly respond to all e-mails.
Promise 3
Offer competitive buyback prices for your Books, CDs, DVDs and Video Games.
Promise 4
Guaranteed full payment on your Buyback Quote or Free Return Shipping on any items we could not purchase.

Guaranteed Payment On All of the Items you Sell Back or Free Return Shipping

Our goal at EagleSaver.com is to pay every quote in full. We are not in the business of nitpicking when examining an order. However, in the event we determine some items did not meet our minimum condition standards or were items we cannot purchase, we will return these items to you FREE of charge! EagleSaver.com customers feel secure knowing that they are sending all merchandise in risk-free. Simply put, you will get paid for all of the items on your quote or you will receive them back FREE of charge

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went as expected

Everything went as expected. I received a quote, printed my shipping label and mailed off my CD's, my package was delivered to the company and 3 days later the amount quoted went into my account. It was a good experience!

13 November 2025
Rated 1 out of 5 stars

Rejects items as not authentic, but gives no reasons

EagleSaver rejected one of my items as not being authentic, but would not provide any details as to why. This is capricious and unfair, especially since the item was brand new and in its original plastic wrap when I bought it.

A link was included with the rejection message, allegedly leading to the company's standards for accepting items. However, it only gives a 404 error message.

6 November 2025
Rated 5 out of 5 stars

Process is well described online

Process is well described online; process is easy to follow; when I had a question about process and sent an email—email response was prompt. Easy to mail, no charge for shipping; Prompt payment. So many positives! Thank you!😊

30 October 2025
Rated 5 out of 5 stars

The Service was quick

The Service was quick, and the price was amazing. Overall I am delighted. The only dislike IS the Website Not displaying the Progress too Well.

18 October 2025
Rated 5 out of 5 stars

Selling my CD collection

My experience with EagleSaver has been great. The selling process is made simple by an easy to use website. Payments are always prompt and fair. I highly recommend them.

24 October 2025
Rated 1 out of 5 stars

You guys gave me half of the offer u…

You guys gave me half of the offer u offered which was shitty anyways and my items were new some even wrapped in plastic still. Plus u got my items a month and a half ago fed ex says but u claim u got them yesterday and paid me within 24 hours u guys lie!

24 October 2025
Rated 4 out of 5 stars

Their process is simple and their…

Their process is simple and their customer service is very good. Quick and helpful communications. I would have given 5 stars if their app was updated so I didn't have to manually enter each barcode.

23 October 2025
Rated 5 out of 5 stars

First time I have ever used this…

First time I have ever used this company, and I am not only impressed, but I am very very pleased. I will be using them again and again. I highly encourage everyone who is wanting to not only make extra money, but also get rid of movies/games/books/audio cds.
They also pay out very quickly. Needless to say, I am extremely happy! Thanks eagle saver. I will be sending more items immediately. 😊

18 October 2025

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