easyfinancialReviews 

1,068
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 590 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, informative, and helpful, making the process easy to understand and stress-free. The service is consistently described as efficient and quick, with many appreciating the smooth and fast loan process. Reviewers also highlight the outstanding customer support, noting the kindness, understanding, and problem-solving abilities of the representatives. However, some people were dissatisfied with the payment process, experiencing delays in receiving funds or issues with e-transfers. A few other people also felt that the interest rates were excessively high, leading to situations where the amount owed increased despite regular payments. Some reviewers also mentioned issues with communication regarding loan details and felt harassed by frequent contact when payments were due.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the quick and efficient process, with some... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising agents for being polite,... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick and easy funding after... See more

Price

Customers consistently express strong dissatisfaction with the pricing, citing extremely high interest rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Process was quick and efficient. Agent explained everything step by step and made sure I understand what I was getting into and also told me all the other benefits attached to the application. She als... See more

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Being able to speak with people and not doing it all solely online, made my experience feel human. Julie from the Chatham location was very knowledgeable, and conveyed this knowledge to me very well.... See more

Company replied

Rated 5 out of 5 stars

Easy financial really helped me alot. Shiwali at the langstaff branch is an amazing financial representative. She walked me through the process every step of the way. I highly recommend her. When... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Services
  3. Car finance and loan company
  4. Loan agency
  5. Non-bank financial service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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4.1

All reviews

(1,068)

645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It was great

Was a great oparater on the other end

27 January 2026
easyfinancial logo

Reply from easyfinancial

Hi Brian, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

At this moment, 24 hours later and still not received the funds

Took a loan out yesterday signed all the paperwork and told I would receive the funds within two hours.
I’ve still not received the funds and when I called this morning, I was basically told as there’s nothing can be done today so at best I’ll receive them tomorrow or the day after.
I have contacted my bank and there is no issues on their end.

24 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Very professional and made it easy for…

Very professional and made it easy for me to understand the terms and agreements. Also I love the many services offered with my loan! Thank you Clayton Moore

24 January 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Harsimran Kaur was kind

Harsimran Kaur was kind, pleasant, and very helpful with giving information on the loan process

23 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Fatema was great

Fatema was great. She was helpful, kind and knowledgeable and made the process go smoothly

22 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

Awful company, extremely manipulative

1000% worst company delt with. Will not own up to the fact i was charged TWICE while under the "protection plan" causing nemerous bils to bouce and costing over 200$ in fees. Alll they done is argue. They swore up and down oh but it was covered till i showed it coming out of my account, but that just my problem even though theyve throughtly screwed in so many ways its not even funny. The money i had to pay because they took shit they were not entitled to should be taken off my damn account.
Well first of all they paired up with spring financial make sure i was as screwed as i could be. I asked extremely clearly what my payments would be in total and when. They failed to mention the second paymmet that was 20$ more that they manipulated me into by siging me for a second 5000$ loan i absolutely did NOT want. Except its not even a loan. Im literally paying 5000$ FOR NO REASON. dont even get me started on the absolutely BS the is spring financials "fondation" i have had that i my credit score had never been bloody worse. Its went up almost a 100 points when I bloody ended it.
I signed up for and paying to their "protection plan" that is supposed active and covering current and up coming paymmets, instead they took it of my account anyways causing THREE of my bills to bounce.

20 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-502-3279 so we can look into this right away.

Rated 5 out of 5 stars

Excellent

Politeness of the staff

21 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great customer service 100%

Thank you Alex Bindi for a great customer service.
I highly recommend the company to everyone. They go beyond to help and make sure you get what you want. Thank you Alex once again.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Harsimran was very helpful

Harsimran was very helpful, and patient! Excellent and fast Service! Will visit her again!

19 January 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

My experience with easy financial was…

My experience with easy financial was fantastic. The people there were very helpful and very polite could not ask for any better. I will be returning there later. Thank you very much.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It was quick and easy.

It was quick and easy.

19 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It's so incredible you reach out to me…

It's so incredible you reach out to me several times and I kept ignoring your offer and when I went to present lender they turn me down without trying to offer alternative product, then I reach out to easy financial and then with your representative divya she found a product that fits me, thank you very much now I can navigate my finances and restore my credit score and restore my sanity and sleep a lot better, thanks diva a true professional.

18 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was at a dead end I couldn’t get help…

I was at a dead end I couldn’t get help anywhere till I was told about easy financial I talked to them and it was done on the spot thank god for these people

18 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was well being serve kindly

I was well being serve kindly

10 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Restoring the Jaguar

The ladies in the Duncan office were very helpful, polite and pleasant to talk with.

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Was really helpful for my first time…

Was really helpful for my first time doing anything like getting a loan and really understanding everything to do

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Fabien

Fabien, was very helpful, he tried his best to explain to me how it worked the loan, in English when it isn't his first language.

15 January 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

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